Been going to Spa Haven for a few years and yesterday i just had another superb massage experience with Cindy. She's my favourite provider in the past year. This is a place where massage therapists are skillful, attentive, paying close attention to your particular requirements, taking their time to fully adress all your sore body regions and making you feel completely rejuvenate and relaxed at the end of your session. Also after reading the other various reviews this massage place has on Yelp all i can say honesty, seriosity and pleasant courtesy policy is what defines this business. I higly recomend it to everyone who would enjoy a professional massage experience. read more

My first visit today and I have to say - my massage was so awesome ! I am trying to figure out when I can return before I go back home!! Highly suggest! read more

Spa Heaven - Day Spas Near Me - Ridgewood, New York

Do Not buy their Groupon!. Absolutely no discount! They post that a couple message is $135 discounted to $82. NOT TRUE!!!! Their posted price is $90 and they charge you tax when you show up, so you end up paying their regular price. Not worth it. Message was neither bad nor great. Just Okay. In no way a full body message, they concentrated on your back for 90% of the time to the point I was feeling sore. No attention to Neck, arms or feet. No one speaks to you and receptionists dont even look up to great you. I am sure you can find a better place for a message. I feel like I waisted my money and time read more

The best hidden gem of Myrtle ave! They are very clean and friendly. There prices are reasonable! I would HIGHLY recommend this establishment read more

Super duper uncomfortable, I went here with my younger cousin and we both look like we're 15 when in reality we're wayyyyy older i'm 21 while she's 19. We got 2 males to do our massage. We specifically asked for back only but somehow my butt was massaged for a very long time. I never gotten a massage before so I thought this was normal but according to the other reviews it's definitely not. At one point the masseuse lifted both my arms up to the front where my whole upper body lifted and my breast were completely exposed and he stayed there for a minute. From that moment I wanted to get the hell out of there. NEVER GOING BACK!! 0 STARS and the fact we had to tip them for a horrible massage topped the cake. read more

Went in a little Leary from prior reviews and I was blown away! The atmosphere was polite and formal, well lit and there was men and women masseuses and customers there. I got paired up with this tiny gal, "yi yi" who I def made the wrong assumption about cause she spent 90 minutes beating the hell out of me like a Russian wrestler named Olov. This masseuse knew what she was doing and was wonderful, I plan to go back for a couples massage. On the way out another customer saw me leaving and said I should try the "cupping" which is supposed to help with very sore muscles and the like. Hidden gem! read more

booked a body massage and a foot massage. The guy that was giving me the body massage kept stopping to assist at the front desk and other employees took to much time away from my massage he walked out on me 4 times . Then when it was time for my foot massage he continued to do the same 3 more times . Not what I was expecting . horrible service not worth the money busu or not you do not walk away from a client more than 7 times to assist others answer phone calls etc etc . Do not recommend this place to anyone very disappointed. read more

Pros: Clean, good massages Cons: Rude, bad customer service skills, additional fees "On December 14th, I purchased a 60-minute couple's massage for me and my best friend in celebration of her Birthday. We made an appointment for 8:30pm that evening with the anticipation & knowledge that I would be adding an additional 30-minutes to both of our massages individually, thus making our massages 90-minutes each. Upon our timely arrival, I informed them of the Groupon deal that I had purchased and my request for additional time. We proceeded to our room, changed and enjoyed our massages. My friend expressed to me, that she would return with her boyfriend and that Eric, had worked her back nicely. Eddie, the gentleman that worked on my back, had also done a satisfying job. We proceeded to get dressed and join them at the front desk. Once we reached the desk, I handed over my printed-Groupon sheet as well as my credit card for the additional time that I had purchased. Only then, was I informed that there was an estimate that was a bit higher than I was expecting which included the following: 10% surcharge-fee for utilizing my credit card $8.00 additional taxes added on top of my Groupon deal and a MANDATORY tip on top of the cash we had already given the (2) gents that worked on our backs. I stated in a respectful manner that we never made aware of these fees up-front and that tips are not mandatory. They are to be left to the customer's discretion. I paid for all of my fees and explained to Hannah (front desk receptionist), that we had already tipped the guys that worked on our backs. She proceeded to rudely launch an 8x8 sign that was hidden in a small corner of the front desk at us and demand that we tip more for the services rendered. At that point, not only were we taken aback by their position, we were highly insulted. I turned to Eric & Eddie and advised them that this was extremely unprofessional and that it was bad service to treat clients in this manner especially after we had already tipped. They both proceeded to rudely ask us to "Leave" - We will never return to Spa Heaven nor will we recommend this place to anyone. In addition, I am filing a complaint with the Consumer Financial Protection Bureau, for the practice of charging the 10% credit card fee which is not legal in New York. I highly suggest that prior to booking an appointment or spending money in this establishment, consumers educate themselves with the services and fees so that they are not met with the same hostile experience that left a bad taste in our mouths. Spa Heaven is more of Spa Hell after our experience - They need to do better! read more

The best massage ever in New York is here. I travel all over the world and I like massages. Got a woman name Jenny. In the end I thought I was in south east Asia. Lol For sure I will come back. Amazing!!! read more

I came to this place before, a decent first experience and came back because you do pay for what you get. I called in about an hour before and booked a 6pm massage. I arrived at 5:50 Pm & was told to wait 30 mins. This company lacks communication & professionalism. read more

Today I was lucky or what? My massage was amazing - and her name is Winnie - thats all you have to know if you want legit massage . She is awesome . Be kind and except to tip minimum 10-20$ at the end if you are happy read more

I was sexually assaulted here. If you had a similar experience, please message me. I was groped throughout the whole massage and froze in complete shock, unable to move. My breasts and butt were repeatedly exposed and touched to my male masseuse. I was terrified and left as quickly as I possibly could after I was pressured to pay a $10 tip for being molested. read more

First off they have a $10 minimum tip rule on all messages, ok. I went for a oxygen fácil which cost me $49 on Groupon. They said there was a $5 tax on that, facil was an hour long. They only took out half of my black heads which was the only reason I got the facil. Did not like the atmosphere read more

Pros: Purchased a couples 60 minute Groupon (hot stone, swedish, deep tissue) and was able to make an appointment for the same day right after, convenient location, cute spot. Cons: I explained to the front desk representative that I had back surgery 3 months ago and so I asked which massage does she suggest she said "swedish" and I said "ok let's go with that" I was under the impression that information would of had been forwarded to whom ever was going to provide the massage but that was not the case. 1st. We were taken to the massage room and not given any further instructions, 2nd. The massage was too rough to the point that I had to grab the massagers wrist to tell him he needed to be "gentle that it hurts" in a certain area he obliged for a while but then touched the same area about 2 other times I'm under the impression he either forgot or didn't understand me the 1st time i mentioned it to him which caused an extreme amount of pain. This is the 1st time I've experienced pain during a massage and I've had surgeries in the past and massages after. read more

SCAMMERS. I call them a week before to confirm a couples massage that was on sale on groupon. The lady tells me not to buy it on gorupon because they charge $6 extra. So i take her advise and confirm if the price is still going to be the same on the day that i ll be coming and she says yes. But when i get there, this rude chinese woman denies everything and jacks up the prices. The least she could do was confirm who i spoke to that day, but she didnt. I commuted 35 minutes to get to this place. SCANMERS. ZERO STARS. and this womans attitude was as if someone chained her to her desk. Like she didnt want to be there. SCAMMERS. read more

I came here today woth my best friend and I enjoyed myself. It was so clean and organized. I didnt have to wait at all for my massage to begin. My masseuse was quite rough and it was painful at time but overall I left there pretty relaxed and sleepy :). My friend loved her massage to the point where she didnt want it to end. The only complaint I have is that the oils they use smell like cooking oil so i felt like i smelled bad when i left from there. I would definitely come here again but next time ill bring my own oil ;). UPDATE:: so its been 2 days since i got my massage here and i have not been able to move or sleep at night from the intense pain I have on my back. I have never felt pain like this before in my life and I went through 2 labors without an epidural! Im in extreme pain, any time i move the pain is so bad it takes my breathe away. I dont know what the masseuse did to my back but I may even go to the ER in a bit. Im highly disappointed. Im not judging the entire massage place i just feel the masseuse did a horrible job. read more

I've been coming here for years. I've had 2 or 3 sub par massages, but it is more than made up by the 10+ I've had that were amazing. The price is unbeatable -- you can leave with a 90 minute Swedish + 30 minute foot massage for $95. Do note that tipping anything less than 25% will be met with awkward stares from masseuse and the woman who sometimes runs the front desk -- she's been deceptive about prices once or twice, so just make sure to confirm your price before you get the massage. They also charge $5 extra if you use your card, so try to grab cash before to avoid that. Seriously though, it is still a 5 star review because of the price and overall quality. Ask for Kevin to get the best massage -- he's amazing! read more

I bought a Groupon for this place when I was having some unexplained back and shoulder pain. I've had massages in the past, but this was my first one in New York. A few things to know before you go, in case you're a massage novice like me... They have male and female masseurs. If you have a preference for whatever reason, I suggest letting them know over the phone when you book. The Groupon says deep tissue, Swedish, OR hot rock massage, but what I got seemed to be a combo of all three. You can leave underwear on but otherwise they want you to be fully undressed and it's best if you aren't too shy about your body, since your masseur is most likely going to see most of it. However, they do mostly massage over a towel that will cover your body for privacy. My previous massages had never included anything too intense and they absolutely never touched my butt. This massage was very intense at times (the deep tissue) and yep, they'll touch your butt. Knead it, actually. Nothing wrong with that, I just wasn't anticipating it. I read another review that mentioned a woman who walks on your back so I was nervous for that, but thankfully (for me), that didn't happen. Just some hot towels, oil, and hot rocks. Again, if you're not experienced with getting massages, some parts of it may confuse you a little, but I just decided to roll with it. Required tip of at least $10 and if you have a Groupon, they charge a $4 fee. read more

I am not sure about the Groupon here, but you really don't even need it ! This place really surprised me .The prices are crazy good. I got a full body massage and it was amazing, and the price just made it that much better ! I will def be returning :) read more

OK place ... you get what you paid for! I've visited this place twice for massages and had somewhat different experiences. The first time I had a male masseuse and felt that he kneaded my body roughly and was a bit invasive in my lower back region ... I ended up being sore for a couple of days. The second time, I requested a Swedish massage with a female masseuse thinking this would be a softer experience, however, it was still a deep tissue experience and the girl even straddled my back to really get in there. I enjoy a bit of pressure when my muscles are tense but I think that regardless of the chosen massage, this may be the only style that they know and may not be capable of a more relaxing massage. Overall, I will go back when I want a deeper tissue massage since I now know what to expect but for relaxation, it is best to go elsewhere. I also don't mind the $10 tip since they are working hard for an hour and this is the least that they deserve ... since its mandatory, they probably don't make much and this is considered a part of their wages. read more

We got a couples massage. The masseuses named Arma and Winnie were 10/10 for me and my partner. They were professional and know REAL deep tissue. If I can give 10 star I would!!!! read more

David and Coco were awesome! Came here for a couples massages. Feeling very relaxed. The staff is also warm and kind. And the atmosphere is very warm and relaxing. #5stars! Can't wait to come back! read more

I normally live in Manhattan and get massages at Asia Tui Na, but I am staying in Ridgewood to babysit my granddog and needed a massage. It's always a little nervewracking to try a new place. I called to make an appointment and got in within about 1.5 hours. The massage was good, lots of stretching, and I let go of a lot of tension but didn't feel beat up. $43 for a massage that includes hot stones is dirt cheap, so I was happy to tip well (I'd read the other reviews). If I am in the neighborhood again when I need a massage, I will definitely return to Spa Heaven. read more

It was such a horrible experience. I get a massage about once a month, but decided to try this place because it was near my house. Never again. I called and made an appointment for 4pm. I arrived at 3:50 and was told they didn't have anyone available and didn't know about my appointment. They put me in a room, told me to undress and relax for a bit while someone finished up in another room. They then came back and asked me to get dressed and wait outside. They sat me in a pedicure chair for over 30 minutes, then took me upstairs to a different room. The massage was horrible and I was in pain almost the whole time. The woman understood little to no English and continued to hurt me, using her knuckles and elbows almost the whole time. When it was finally over and I went to leave, the woman demanded a tip. I told her no and turned to walk out, but was confronted by another man that said I HAD to tip her. I replied that I didn't and both responded YES YOU DO. YOU HAVE TO TIP! So I did, just to get out of the building. My body hurt for almost a week after that massage. I will NEVER go back. read more

I only gave one star because that is the lowest you can give. My job did the kind gesture of sending me a gift card to "Spa Heaven". The gift card png email image had no barcode or confirmation number, so I asked my boss how can I verify and he was told by "Vivian" at Spa Heaven all I had to do was give my name at the front desk. I called ahead of time to book an appointment and to let them know my payment method would be via a gift card. I could tell the employee had some confusion, but still told me to come in. When I arrived for the appointment the front desk attendant still had confusion when I presented the gift card, but still provided me my requested service of one-60 minute massage for $50 (which was falsely advertised as $45 on their site). After the massage the masseuse still had no idea how to check me out with the gift card. I gave him my name again and informed him of all the info I had from the receiving end as a gift card recipient. The masseuse calls his boss to find a solution and he puts his boss on speaker who demanded that I paid for the service. I reiterated that my boss received no barcode or confirmation number from Spa Heaven and that I will of course tip the masseuse for his service, but I will not pay for something that is a gift to me. The Spa Heaven boss starts to yell at me and continue to demand I pay. I told him I will return with anymore info I can find from my boss, but I've given all that I know. I tipped the masseuse and walked out. Spa Heaven then harasses me via phone call and text, accusing me of fraud and threatening to take me to court. When I finally got in touch with my boss he told me the only verifying info that "Vivian" gave him was a receipt and the "$100 gift card" image. I text this follow up info to Spa Heaven and they stopped contacting me. This establishment has given me trouble before with Groupons, but this time they've harassed me, acted unprofessional, and even worse discredit my integrity. My boss called the next day to ask for a reimbursement of the remainder of the gift card and that I was owed an apology. Spa Heave text me an apology and offered me one-hour free service. I told them I'll accept the apology, but will decline the free offer because of their harassment and unprofessionalism. I also told them to expect no more of my service and a bad review, which you're reading right now ;) I hope you heed this review, because your energy deserves to be protected! Peace, love, & light, -Aldora read more

Horrible. I went in for a couples massage we waited a few min then we went to a room and it was noisy the man kept leaving I had to ask for the door to be closed. Killed my whole mood and vibe was not relaxed ar wll. Super expensive for no absolute reason. So disappointed spent almost $130 on a shitty massage. Will never go back. My partner says his massage felt good I however am in more pain than I came in. The man left my massage all incomplete. It was just a really bad experience. read more

Nice place tucked away in Ridgewood. Much bigger upstairs than I thought. Had a great masseuse give me a well needed massage at the end of a long day. very professional, will be returning. read more

3.5 stars, actually. I got the groupon for this place. I am sore but confident that its a "good sore". The VIP massage from groupon is in no way VIP, but still good. I didn't realize my masseuse was actually standing on my back. Ladies stand by front desk patiently waiting for their tip, and open their hands to take a look at what you gave them. Front desk charges you for "tax" - will put it on your credit card, even if its $8 Will most likely be back - solid massage over all. read more

WOMEN BE CAREFUL SEXUAL ASSAULT HERE. The men here inappropriately touch women while massaging without their consent. DO NOT go here if you're a woman. From the minute the massage started, there was no massage happening, but the male "masseuse" trying to touch, grope, and orally assault. This has happened on multiple occasions, in my experience and others. BE VERY CAREFUL. Go somewhere else for a REAL massage. read more

My First Massage Experience and it was Awesome. Went with my bestie for a couples massage. I used a Groupon for $79, 60min facial, hot stone and full body. My masseuse was great. She tackled all of my sore areas and I left feeling better than ever. I left with no sores. I'll be back definitely in 2 weeks. I found my new spot! BTW for the Groupon you have to pay $4/each for a total of $8 for the tax in total out of pocket and of course don't forget to tip your masseuse with Cash read more

I've been coming to this place for massages for over 4 years. It's my favorite spot! All the masseuses are really great, professional and always provide amazing service and hospitality. I always leave feeling relaxed and rested. It's very clean and well cared for. The hot stones and warm towels are such a nice service they provide with every massage. Definitely a spot to visit!! read more

I went there this Tuesday afternoon. My massage therapist was Tony. He was great! Definitely recommend for my friend and family. He focused all my knocks and leg pain. He keeps asking how do I felt. It was very sweet. He knows how many pressure I need and he makes me feel very comfortable. The price is very reasonable. I wish I can go there everyday! If you go there for the massage please ask for tony! It was my best massage ever! read more

I came in on a Sunday morning and got Jason as my masseuse. OMG the best massage I ever got!! He did an hour body work and 30 min feet. I paid around 70 bucks !! I was so happy. I'll be coming back faithfully for Jason's magic ! read more

This might be actual heaven, not just spa heaven. I'm not just saying that because of the exciting decorations and textured wallpaper either - this spot is super clean and the staff is friendly enough. BUT YOU'RE NOT GOING HERE FOR DECORATING TIPS, YOU'RE GOING HERE BECAUSE HOW IS THE BEST 60 MIN MASSAGE EVER ONLY $40. My friend and I went for a second time yesterday. She got Mimi and I got some lovely woman who had... how do I describe this?? She walked on my back and arms and legs and it's like she has hand-feet or something because how do you massage all effectively WITH YOUR TOES? I don't know but that woman is THE Spa Angel of Spa Heaven (possibly she's the Spa God of Spa Heaven, I don't know, wouldn't be surprised). I have never wanted to jump off a bed naked and very enthusiastically, non-sexually hug a total stranger who just walked on me and beat the shit out of my muscle knots but here we are. GO NOW! GO! read more

DO NOT GO HERE!!! A friend and I decided to find a nearby spot for a massage this afternoon, google search shows this spot nearby. Majority of reviews on 1st page show generally good, so we call to make an appt and the receptionist says just to walk in. We walk over and ask for 30 minute massages bc I have somewhere to be in an hour. There's about 3-4 employees at the counter and they direct us each to rooms with the usual table & a towel to strip down & cover yourself with. So I do. And then I wait. And wait. And wait. I can hear staff in the hallway talking so I know they're not all busy. Eventually I go to the door of my room in my towel and ask if anyone is coming, 2 employees in the hallway and they say yes yes just lay down. I do and I wait. And wait. Finally check my phone and now it's been 20 minutes. So I get dressed. Right as I'm dressed a male employee comes to the door and I tell him never mind I have to leave, I'll wait for my friend in the hall. He insists that I take a free 10 minute massage. I say no and he keeps insisting. I say fine, but leave the door open so I can hear when my friend is out and we go. I leave my clothes on this time & keep my phone- he takes my phone away & moves it. When I try to say "wait I need that" he ignores me. I should have gotten up right then but figure fine. Door is open. I'm dressed. Then he massages my neck and it's a fine massage. But after a few minutes I say "okay thank you I have to go" and he PHYSICALLY SHOVES MY HEAD BACK DOWN ON THE TABLE. I didn't know what to do, he just keeps saying "it's okay friend not out yet" I can see the door is open so I figure it can't be that bad, and my mind is racing bc what the actual fuck? Then again, he moves to massage my arm and I sit my head up and try to get up saying seriously I have to go, and he physically pushes my head down and holds my shoulder while massaging my neck. After a few more minutes when he went to move I bolted up and said no I'm done. I was so confused by it all I just wanted to go, paid for my friend's massage and she came down as soon as I had paid and I told her we needed to go right now. I'm so glad I didn't take my clothes off and that I had the door open. Having a man forcibly shove my head down and insist I get a massage was one of the most disturbing experiences I've been through, and i have all the moments of "well did I say no enough?" When really, pushing a woman onto a table when she says no is assault. I'm lucky nothing else happened. But no one should ever ever go here. Reading through the rest of the older reviews when I got home and this is not an isolated incident. Avoid this place at all costs. read more

Received a Christmas gift for a VIP couples massage that we finally got to use today, and boy was it wonderful. Cindy and Coco released all our knots and stress in a clean and friendly atmosphere. Would definitely do again. read more

Me and my wife went in this place because of proximity to the house and price. Price for a couples massage was $80 for 1 hour. At first we were skeptical but waiting area was relaxing and very clean. Lady at the front desk was very sweet. Im personally a triathlete and have been to expensive places and they do a good job but I came here not expecting much but an hour later i was so happy and grateful i gave this place a try. The masseuse rubs you down with a blanket over you to warm you up. Then adds oil to massage and THEN uses hot oil and hot stones to massage( at first umcomfortable) but then relaxing. Room was super clean, it was 20 degrees outside and rooms were super warm and dark. Me and my wife loved it and will be returning. Not sure if this matters but im 190 lbs and a big guy and lady really dug in muscles(strong hands) and my wife is 95 lbs and the other masseuse was gentle but firm on her body and wifey loved it. The price is ridiculously cheap and can come here once every two weeks or once a month. I still give really good tip because of amazing work. read more

This place is outstanding. Very very clean. I went there with a really sore neck strain and they did a pretty darn good job relieving it. People were very friendly. Massage was amazing. Trying to come here at least once a month read more

This place is amazing! I hardly ever leave reviews but my husband and I just had the best massages we've ever had. We found our spot and look forward to becoming regulars here. If you want to feel like new then I highly recommend Spa Heaven. read more

Absolutely horrible customer service and then get mad when you don't give them a 100 dollar tip they expect. They take extremely long to even start the massage. Then they Act like they don't speak English smh. Don't waste your time. read more