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    Spa Moments

    5.0 (5 reviews)
    Open 9:00 am - 8:00 pm
    Updated 1 month ago

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    20 days ago

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    3 months ago

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    Houston Institute of Dermatology - Waiting room.

    Houston Institute of Dermatology

    4.3(37 reviews)
    6.1 miClear Lake

    Dr Tran Cao is not a board certified dermatologist. I was fooled into going there and now I'm…read morecoming here instead. I don't like doctors that advertise misleading. Just want a co-pay and take advantage of the old and poor. Dr Cao great? Maybe. But who cares. I need a properlytrained doctor. I'm glad I found this place instead.

    I needed more or less a one time treatment for a cyst that had been an annoyance for me for years…read more Found this office in an alignment of convenience to my work office and search for doctors covered under insurance. It worked out well. As noted in one other review, new patients will not be able to book an appointment with Dr. Cindy Berthelot quickly, at least without emergency. Wait was about two months for new patients, but I did not have a pressing issue (nor did I push to squeeze me in). With most doctors appointments, they either called or texted reminders a day or two before. The HID center is behind the renown Tommy's restaurant in attached office/professional space (I say this because it's hard to see from the street, note there is plenty of parking in front). Front desk was very professional, waiting room and treatment area are very clean. This was during COVID times (I hope years from now that will be irrelevant) and they had signs at the door for expected behavior, sanitizer at the check in desk (behind plastic divider panel), and everyone wearing masks appropriately. I had a series of three appointments. Assessment, short surgery, then follow up (stiches removal). All my appointments were met promptly with no more waiting than expected (5-10 minutes in waiting room, note I was early each time, then 5-10 minutes in patient room before the doctor entered). My case was straight forward so nothing unique or challenging about the diagnosis. I felt like I was in the room under 30 minutes each time, even the surgery (which had local anesthetic and took about the time of a hair cut) and I was door to door from my office in under an hour. Dr. Berthelot was very forthright with treatment information, cost, and expectations of recovery. She even eye inspected unrelated moles around the area and let me know she saw nothing alarming. The wound was stitched and bandaged well. Recovery (2 week stitches, some limited activities as to not aggravate the wound) was by the book per her instructions. The office followed up with a phone call after the removal was sent to the lab and came back clean. Very professional and courteous overall. Everything went smoothly on the insurance (UHC) and topical prescription (at nearby CVS). UHC negotiated cost (as I had not met deductible) was well below what Dr. Berthelot had cited. I probably hadn't had the treatment sooner just due to not knowing a good place to get it. Now I do, and if the situation comes again I won't hesitate to reach out sooner and set up an appointment.

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    Houston Institute of Dermatology - Entering the office.

    Entering the office.

    Houston Institute of Dermatology - Our office

    Our office

    Houston Institute of Dermatology - Nurse's station.

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    Nurse's station.

    Spa Moments - massage_therapy - Updated May 2026

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