Made reservations for two pedicures and a manicure, we walked in and got sat right away at a station. They did the usual: provide the menu, allowed me to select my colors and brought wine. I'm not sure if this is VIP Nails protocol but they put ice in our wine lol. So just a heads up you may need to ask for wine with no ice... We both got the volcano pedicure and surprisingly it doesn't come with the paraffin wax, we had to add it on. It does come with the hot stone massage and an additional 7-9 minutes of foot massage. The technician did something I've never seen before which was polish my toes before completing the rest of the spa treatment. Lol I had to ask to make sure I would get what I paid for and what I saw my man get right next to me. He assured me I would and I did, it just thr3 me off. I've never seen anyone polish my toes before doing the wax, lotion, massage and everything else. I'm not sure if that's typical procedure either or if that's just how the tech prefers to do his pedicures. It wasn't a bad job though. While waiting for me to finish my mani pedi, my man doesn't like to just sit around. He usually will request more time for a hand or foot massage. Compared to other salons, VIP upcharges on that. I'm sure next time he'd pass on that and just enjoy the massage from the spa chair. The salon itself is very cool. Big enough for groups and busy Sundays. Reserving appointment times was easy and we got sat right away. Overall our technicians did good work, I'm happy with my mani/pedi. We spent a little more here than our usual place but it was a good experience. read more

Me and my husband went in to get pedicures. My husband got one of the more expensive pedicures. I thought everything went well until my husband told me how harsh the tech was divining in his nail with tools. It looks like my husband got an ingrown nail and infection. It's been almost a month and his toe still looks horrible. 100% it was from this place because as we walked out my husband had an extremely painful reaction even while resting and would even lose sleep from this. I honestly don't recommend. Ingrown nails are horrible and we are having to go to a doctor to see how it can be fixed. read more

Vip Nails & Spa Pasadena - Couple of days after having a pedicure at VIP NAILS - Nail Salons Near Me - Pasadena, Texas

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Helen did a great job ! It super fast, less than hour for a pedi and mani cure that's really good ! However the price blows my blind Get charge to shape the nail ...$45 plus $5 shape and $5 tonite off the old gel but they make more money unless we ask for a refill ...which I will get a refill next time ...I don't think they should charge for take off if it's the same salon ...second $5 to shape your nail .... read more

Vip Nails & Spa Pasadena - Great job though - Nail Salons Near Me - Pasadena, Texas

Came on a Wednesday and found out they have a happy hour! Got a pedi with a $10 discount. It included a massage and Tammy was THE BEST! Cindy did my manicure and she was so nice and also gave a great massage. I'll come back for these ladies. read more

Vip Nails & Spa Pasadena - Mani shellac - Nail Salons Near Me - Pasadena, Texas

Every time I come, I ask for Jenny she does an amazing job. she's very sweet the whole staff is sweet.

I came here to get a pedicure, and when I sat down they tried to upsell me on shellac, hot wax, massage, everything. I had told her no I just wanted to regular pedicure and she got upset with me. I could tell she was mad, and she started being really rough with my pedicure, it was rough and done in a hurry. The customer service was honestly horrible. If you don't spend a lot of money here they won't give you good service. read more

I went into get a pedicure and a manicure. I already went I knowing what I was wanting and the lady suggested as me getting something else which was obviously more expensive. I said no thank you I'm good and she had still was suggesting other options I got a little frustrated at this point because if I said no the first time why would I change my mind 5 minutes later. She got the hint that I just wanted the classic pedicure and the classic manicure with shellac. Then she started rushing my service. Which I was like why are we rushing if I'm paying you for a service I want to enjoy it not feel like I'm being rushed out and because they were rushing my nails did not come out good. Which the lady knew she did not do good and kept asking if I was okay which I obviously was not enjoying my service and my nails didn't look good. I told her I didn't like them and she got a little frustrated and then she restarted them. I just feel if it wasn't rushed the outcome would if not came out bad if they would if took their time. read more

I just spent $240 and my toes nail look like they put liquid paper My nails didn't dry it was terrible and the lady cut me twice. I will never go back . read more

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literally WORST birthday experience here. i have recently got my nails done here full set was $70. I came back yesterday for a refill and prior to coming I called the front desk which they then said a refill was $35. i did request cuticle removal and tipped $5 assuming my total was $45. I wasn't aware of how much they charged me till this morning I was charged $71. I just don't understand how if it was a refill And got the exact same design. Very disappointed and feel scammed. Any recommendations for a new nail spot in Pasadena ? read more

The experience you have here really depends on who you get. To those who complain, and especially if you write a review for others, be sure you get the name of who the person is doing your manicure and/or pedicure. This is the place I come to regularly but it's because I have found a really good person to do my nails, Benson. I'm less picky about my pedicure but some are more pushy than others when trying to upsell you. I find if you ask them if they are going to pay for it that usually will get them to stop asking you. :-D It doesn't stop them from probably talking about you, but I assure you whatever they say, I've been called worse by others. However, I get it, it's a business, and they're there to make money. You can't be closed mouth, if you don't like something they're doing, don't wait until you leave to say something, tell them right there on the spot they are being too rough or ask to speak to the manager and ask for someone else. You're a customer and you deserve to get the time you are willing to pay for, and to be happy with the service you've received. The lady up front doesn't like when you pay with your card, she rather you pay cash; they will refund you the $1 from their ATM fee but not your bank fees. She agreed to take Zelle once before and I don't mind helping a business owner how I can, although there is probably some tax evasion going on which is why they prefer cash, but that's none of my business! read more

I loved my nails, the lady who did my nails was amazing she listened, and she gave me tips on my nails and how to make them look amazing. She did a great job and she was so nice, the best I've ever gotten my nails done. read more

Vip Nails & Spa Pasadena - So cute! - Nail Salons Near Me - Pasadena, Texas

LA and Tammy are amazing! I love coming to this shop every time I come to Houston it is a Must! They are so nice, professional,clean and friendly. My cousin introduced me to this shop and she has been coming here for the past 6 years and I totally understand why read more

Vincent did a wonderful job on my refill with shellac with almond shape! Very helpful and customer service amazing! read more

Vip Nails & Spa Pasadena - Vincent did a wonderful job on my refill with shellac with almond shape! Very helpful and customer service amazing! - Nail Salons Near Me - Pasadena, Texas

Great work for a great price. Was recommended this place by a friend and, weary of the negative reviews, tried it out for some acrylics. This was my first time ever doing fake nails, and wasn't sure what to ask for at the front desk but they pointed me in the right direction. I now have done acrylic nails 4 times and love them. They look good for about 2 weeks and last without breakage for 4 weeks. Highly recommend read more

Vip Nails & Spa Pasadena - yellow acrylic glossy nails - Nail Salons Near Me - Pasadena, Texas

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This place is very clean, fast, and the staff are friendly. I love that they offer complimentary beverages and accommodate those who want to sit with a friend! They always do a fantastic job and j appreciate their point system. read more

I used to come here a lot. Lately their prices have gone up drastically and the nail work sucks. I paid $78 for a French tip full set and after 3 days 1 nail broke and shellac started to chip. I went to fix them and they charged me $10. A refill cost me $68. I will find a new spot. read more

first time here, was skeptical cus of the reviews and was in between yes and no. I usually trust the reviews a lot but good thing I went. I was in and out in at least 40 mins. I showed them what I wanted and they did it fast. My nail lady was DAISY and she was great I loved it. 10/10 read more

Vip Nails & Spa Pasadena - Nail Salons Near Me - Pasadena, Texas

Got a pedicure and full set here and it was great. Very clean and nice salon. They have talented artists for nail designs! Their Instagram shows it. I recommend ! read more

Vip Nails & Spa Pasadena - Nail Salons Near Me - Pasadena, Texas

I've been here waiting only to get 2 nails fixed. Nails they screwed up. They didn't last a week! I came back and people are getting taken care of before me. Don't come here! read more

Before you leave, make sure to double check the quality of their French Tip shellac on NATURAL nails. Shellac nails are supposed to last you at least 3 weeks, mine lasted 11 days with a strong nail bed. I came back in to ask the manager if she could fix the nails that were chipped due to a thin layer of shellac they put on me at the time of service, she then refused to have someone fix them for free, agreed to my nails being shitty, and proceeded to charge me for the mistakes they made. I didn't appreciate the customer service I was given by the lady wearing pink, nor will be coming here ever again. She didn't even offer me extra points for the inconvenience. Meanwhile, charged me $78 dollars for stress and shitty nails. I'm fuming. read more

I've been here twice and I quite enjoy how they are set up. This is a decently busy spot in my opinion. They have a point system and if you reach a certain amount of points, you get a discount the next time you come in. First time I was here, I had a manicure and new nail set. I never get the square shape and was incredibly impressed with how quick she was and how clean my nails looked. On top of that, she paid attention to small detail in the nail which always makes for a happy customer. Second time I went in, I got a pedicure. The woman who did my feet was so nice. They offer a 10 minute massage with certain pedicures and considering it was the first time I ever had someone massage my feet, it was actually amazing. I'm not much of a talker, but she did try to engage in conversation and it was pleasant. She also gave me a couple tips on what I should do with my feet at home as well. MUCH APPRECIATED. Despite how I think one of the employees was talking slightly negatively about my tattoos, I'm still giving this location a 5 just based off of the two employees who did my nails and feet. They do amazing work in a fair amount of time and for what I feel like is a great price. Definitely recommend. read more

Vip Nails & Spa Pasadena - Square shaped ombre nails with glitter - Nail Salons Near Me - Pasadena, Texas

I quite literally just walked out of my pedicure because the lady scraped my skin off with a pumice board; not the bottom of my foot, but the side/top where the skin is thin and sensitive. I'm in pain and bleeding. The first time I considered it an accident, the second time I let it slide but not without expressing a physical reaction to the pain, and the third time I verbally stated that I was done with her service. I was embarrassed having to slip my shoes back on and walk out of a pedicure during the middle of a service. I have never been injured during a pedicure at other salons but wanted to try the place my friend had recommended. I went to cosmetology school and practiced manicures and pedicures. This is a basic skill! Not even in school did I make this mistake to a client. The salon offered to find me another nail tech but at that point I was fed up and needed to leave. It just seemed like a last ditch effort to keep my business. Not to mention they were very unorganized and rude to me when I walked in saying I was there for my appointment. They almost reacted as if I was lying about having one, followed by the front desk attendee telling me to go to one side of the salon, and another nail tech guiding me to the complete opposite side of the salon. It was a chaotic mess. I understand the industry can get chaotic but it seemed as if everyone was on autopilot. As I walked into the establishment I immediately felt bad vibes and energy but I didn't listen to my intuition because I was trusting the recommendation of the salon. I should have. I could only hope I provided insight in my negative experience and that the salon improves. read more

If you know the difference between a good and bad pedicure, and are in need of a really good one! Ask for SUMMER. She takes her time, she's friendly, doesn't push extra services on you. She does an awesome job. I've went to others if she's not there and I was disappointed. LA is the best on eyebrows hands down. I've tried others as well and was not happy. I'm sure there are plenty of other good nail artist but from my experience. These two are the best. read more

I really enjoy the quality of Jenny's work!! Tony's pedicures are pretty great too! This has became my new nail shop stop. read more

Vip Nails & Spa Pasadena - Nail Salons Near Me - Pasadena, Texas

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For some reason, right after I charged something at this location my bank alerted me to suspicious behavior and I had to get a new credit card because it was being used without my approval. Out of five ladies, one was nice. read more

I decided spur of the moment to treat my husband and myself to a pedicure. We decided to visit this nail salon based on the reviews, pictures and the spaciousness... I LOVE HOW SPACIOUS IT IS!! Upon entering I felt rushed from the start (which is normal so you better know exactly what you want before walking in) but once we sat in the chair they gave us the pedicure menu and offered something to drink. They were constantly suggestive selling throughout the entire visit but again (that's normal). They even offered my 1 year old daughter some candy and water after she begin to get restless. Now my husband nail tech was AWESOME (didn't catch her name), she was very patient, attentive, polite, and didn't get upset when I didn't take her up on all her suggestive selling. I knew that I wanted my husband to have the works so he got the #2 and I was going with the "Classic " the #1. BUT!!!!! My nail tech (an older guy didn't get his name) he was very stern from the start, he seemed agitated and it only got worse as my 1 year old got restless. He didn't take his time, he rushed my pedicure and when my hubby tech tried to suggestive sell to me he told her no before I could and then said something to her in their language. THEN!!! He didn't even finish my feet he stopped at polishing my toes, handed it off to someone else, grabbed his kit and left out the salon. I'm assuming he had somewhere else to be (but who knows). The lady he handed off too had to redo my polish because he half did it. I left a tip but honestly it was meant for my hubby nail tech not him... I'm debating if I may ever go there again and if I do I DON'T WANT HIM!!!! read more

Vip Nails & Spa Pasadena - Classic Pedicure - Nail Salons Near Me - Pasadena, Texas

TERRIBLE! I have never been treated as badly as this place treated me on my last visit. I came here to get my nails done for my wedding and the corners were done so badly, you could still see my actual nails under it! When I told the man who was doing them that it doesn't look straight, he threw the filer at me and said to do it myself. He got up and said no one else will do your nails here and walked away. I was so shocked! When I asked to speak to the manager about this, I was told the manager is out of town and they can't do anything about it. read more

Vip Nails & Spa Pasadena - Nail Salons Near Me - Pasadena, Texas

I will not go back. They aren't friendly when you walk in. They keep asking if you want this or that and don't take No for an answer. The services are rushed. Never been to a place that charges you for taking off the polish. Two days later my nails were breaking because the dip was done so thinly. Guess if you are in a rush, it will do. read more

Every time I go they have great service! There might be a little bit of a wait but it has never been longer than about 10-15 minutes. Great selection of polishes and its a great atmosphere! read more

First time here lady worked on my nails while getting a pedicure. So disappointed. She didn't even buff them out, my nails are super sharp. read more

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This is what I walked out with. She had to fix this nail at the end because it was extremely crooked and not even close to the other thumb nail. So after having my thumb mail done TWICE and an hour and a half later I got this. Gapping and product all over my hands. I tried to get off with their scrubber and it only spread and made it worse. Did not want to spend 3 hours there so I'll have a different Solon fix this. Waste of 52$. read more

Vip Nails & Spa Pasadena - Brown everywhere - Nail Salons Near Me - Pasadena, Texas

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Notified owners of the situation and I spent $120+tip. Was cut first and technician trying to shake it off. The color and design that I showed technician wasn't even close. The owners asked me well what would I want them to do?? Duh! Guess that's the one and only time I'll go there no recommendations from me. read more

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Love love love VIP Nails! Helen and Q NEVER disappoint. I make a 40 min drive and it's worth it. If you're looking for a new nail spa, this is it. read more

Vip Nails & Spa Pasadena - Summer Nails - Nail Salons Near Me - Pasadena, Texas

Love going to V.I.P nails in Pasadena. They are all great workers in their own way. I have a few I love to see and talk with but Andy is my hand go to guy and Tony is my go to for my feet. They both do great fine detail and ai have ocd so that's perfect for me If your not at VIP Nails than where you at???? read more

The pedicure was great but the cleanliness was disturbing. I was the first customer that morning and the entire shop looked like they'd just got done with 100 customers. Great tech I had, however I will not be back for fear of staff infection. read more

Went in for a pedicure today. Very nice place, pretty fancy for a nail salon. Tons of staff. The lady who worked on me was very nice and polite. I think she did a really good job. Why the one star you ask? Well, the employee in my photo was staring at me, laughing at me with another staff member and went so far as to take a photo of me in the chair. A good time was had by all, except me. I guess they have never seen a fat guy get a pedicure before. Just a tip, if you are going to take a sly photo of someone without their permission try and be a little slick about it, maybe silence your phone....like I did! I won't be back! read more

Vip Nails & Spa Pasadena - Nail Salons Near Me - Pasadena, Texas

My mom and I went to get our nails done here and were rushed to pick our color, didn't get to sit next to each other. The whole reason we were getting our nails done was to spend a little time relaxing and catching up since she had driven over an hour to visit me. The manicure I received was good - the service just wasn't as good as I've experienced at other salons in Pasadena. read more

At first glance, this place looks awesome. It's spacious, very clean. All I got was a plain manicure. I didn't know beforehand that a manicure was $12 with no polish. That's more than I've ever paid to get my cuticles trimmed. The lady who did my manicure wasn't rude, but she cut my cuticles. Badly. She did offer me a refreshment... After I was bleeding. She also failed to take off all of the nail polish I was wearing when I went in and I had to ask her after she finished to fix it. Someone who was with me asked her if I could get a discount at checkout and she said "sure, a little discount." The guy who rang me up didn't seem to care that I was STILL BLEEDING when I left. He didn't even look at my cuticles. I paid the $10 (yes, I got a $2 discount) because I'm too nice and didn't want to fight with him in the middle of his establishment. I won't go back. read more

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Hot stone pedicure, manicure, with shellac on both for $67. Complimentary wine! :-) Not bad! Big place, lots of nail techs! For me, it was pretty quick! Overall, I give it 5 stars! read more

Vip Nails & Spa Pasadena - Nice, clean, pretty. - Nail Salons Near Me - Pasadena, Texas

the only place i get my nails done, everyone is so nice and i love my nails everytime. prices are reasonable and if you find the right nail tech you'll keep going!! my go to people are billy, jenny, or LA for acrylic nails, and lily for pedicures. me and my boyfriend come every three weeks and everyone greets us and knows our names! great spot and i love the point system they have. 10/10, we love VIP nails!! read more

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