After a deployment overseas in the desert, I was in need of a facial to feel refreshed and clean. I…read moreended up falling asleep and taking a great nap while under red light therapy. I definitely recommend the services offered here!

First time getting waxed in any area of my body! I got a Brazilian and underarm and services did…read morenot disappoint! I loved how she walked me through everything and how quick she did it too. I prefer to get it done and over with than have to go through the pain of getting hair pulled out of me for a longer period of time. She made it less painful than I anticipated for sure! It was professional and no awkwardness at any point. The place is pretty chic too! Wish I found this place sooner!

Work stress lead me to finding this place. It's so peaceful and lovely. The ladies are friendly and…read morewelcoming. I had a full body massage from Nancy and I would go back again. Highly recommend this place!

UPDATE AFTER OWNER RESPONSE:…read more Thank you for taking the time to respond. I do appreciate the professionalism in your reply, and I also want to reiterate that my frustration was never truly directed at Kaila personally. My disappointment comes from the overall handling of the situation as a longtime returning customer. I completely understand that scheduling conflicts happen and that businesses have policies and time limitations. However, what was most frustrating was the lack of accountability or meaningful effort to make the situation right after the confusion occurred. As someone who has supported your business for years for special occasions like birthdays, Valentine's Day, and Mother's Day, I expected a little more customer care and consideration rather than an explanation of why the situation happened. I think what disappointed me most was that the response focused heavily on justifying the circumstances instead of acknowledging the customer experience itself. A little empathy and flexibility can go a long way in retaining loyal clients. I genuinely loved coming to Perfect Balance over the years, which is why this experience was so disappointing in the first place. ORIGINAL REVIEW: I've been a loyal customer of Perfect Balance Day Spa in Lodi for years and have regularly visited with my mother for occasions like Valentine's Day, Mother's Day, birthdays, and other special celebrations. Because of the positive experiences I've had in the past, I recently called a week before Mother's Day to schedule two "Slices of Heaven" services so my mother and I could treat each other for the holiday. Unfortunately, this particular experience was very disappointing. After confirming my appointment for a specific day and time, I received a call asking if I could move the appointment to 3:30 PM. I was understanding and accommodated the change without issue. Shortly after, I received another call informing me that if they were to keep the appointment, the "Oasis" portion of the service would only be provided for approximately 30 minutes instead of the full advertised hour. I politely asked whether there could be a price adjustment since the full service would not be rendered, but I was told, "Yeah, no." The receptionist, Kayla, made it seem as though she had already checked with a higher-up regarding the matter. She was polite throughout the interaction and even acknowledged that she understood my frustration and agreed that the situation did not seem right. Because of that, this review is not necessarily a reflection of Kayla personally, but rather of the management decision and lack of accommodation from whoever she had to answer to, whether that was a supervisor or the owner. I also asked whether another day could be arranged instead, but the communication felt hesitant and delayed, which ultimately led me to cancel the appointment altogether and make arrangements with Appellation aka Wine and Roses. It's unfortunate because I have genuinely supported and enjoyed this business for years. The 3 stars are for the quality of massages and prior customer service experiences I've received in the past. However, I deducted 2 stars due to the repeated scheduling changes, uncertainty, lack of accommodation, and unwillingness to provide a fair adjustment for a shortened service that could not be fully delivered as advertised. Very disappointing.

Microderm and a Vitamin A Peel; thanks Jasmine for always fitting me in last minute!…read more Great skin starts with a great Estethician who knows your skin and Jasmine has known me for 42 years!

Love getting my facials done my Jasmine my family loves their facials with her!! So glad I found…read moreyou

First time here. Walked in and they served me in 10 min. Felt welcomed Loved my first set Denny…read moredid. He took his time and patience. He did what I showed him in the pic and came out so good. This is going to be my nail salon in town. Everyone is nice inside. Dip acrylic set ready for vacation now! See you in few weeks Denny!

I was really excited to try this place as the lady I usually go to has recently retired. It's…read morebeautiful inside I was greeted by name, as I made an appointment right before I went. I was never offered a menu or told about services, the girl who did my service was very timid. She jumped every time I moved there was no foot massage. There was no clear idea about what I was gonna get or what I was paying the price was reasonable, but I would probably not go back as the number one thing. I'm there for is some pampering and foot massage. The actual pedicure results are only OK. It wasn't a very nice experience. There were quite a few technicians and it seemed like they were actually doing the whole pedicure. It's a possibility that I would go back, but I would make sure to ask who I was getting and to be able to review the services first as I was planning to treat myself today, but since the technician never spoke to me except for to give me the cost at the end that wasn't possible.

Just left from getting my eyebrows cleaned up. Nitu not sure if I spelled that right did an…read moreexcellent job at cleaning them up I feel gorgeous thank you Nitu and Pinky! Been going here for years , they do such a wonderful job and are so sweet

When I'm in lodi and need a quick fix. This is my to go too place. I've been going here for a few…read moreyears now. Very nice shop. I will admit depending on how wild my eyebrows are I either get a fierce look or a decent wife look. I've never really kept the same shape. But I'm always happy with the shaping

I was just looking at my review shortly after the first time I started seeing her in 2012... Well,…read moreall I can say is that not much has changed in the way of the level of care that Michelle has provided to me. She has customized my Facial needs based on what I'm needing at the time of my visit. I wanted to let you know that she has been at a different location for a while now.. The new address is 404 West Pine Street, Lodi, CA 95240 Her phone number is 209-607-8937 I have gladly referred several friends to her, and they echo the same sentiment. She continues to research and educate herself on the newest and available treatments.

Michelle is the best! She meticulously finds all your facial impurities and solves the problems!…read more Be it fine lines,uneven skin tone, blackheads or facial hair she works with gentleness and thoroughness! My face feels amazing and I can't wait for my next scheduled appointment! Her partner, (ironically ) Michelle is licensed to administer Botox and fillers which together help you fight the aging process (my goal until the day I die!)

Love Brandi! She is so talented and so professional. Her work is beyond perfection! I'd recommend…read moreher over and over again. Been going to her for over 8 years and I love her

Brandi is an example of what top user experience should be like. From getting in contact with her…read morethrough text, she was prompt and professional. My girlfriend wanted to get her eyebrows extended so we wanted to move forward with Brandi. Her materials are top notch and definitely show with quality. My girlfriend felt like a VIP as Brandi gives her undivided attention to only her clients. She's very prompt but definitely the service is not rushed. There is plenty of parking as well which is a bonus and it's in the medical district so she is definitely professional and represents her brand as so.

Facial with Judy. Excellent work feel great look better definitely will be back. I am 88 and have…read morealways taken care of my skin. At this age needed advice on what to do, very helpful.

I booked a HydroFacial based on the services they offer on their website. My facial was great,…read morehowever, when I went to check out they charged me for a HydraFacial, which is apparently different and more expensive. The HydroFacial is offered at $130 for 60 minutes. The HydraFacial isn't even shown as an offered service on their website and is $189. Also, my facial was only 50 minutes. Not a huge deal because I enjoyed my facial but I feel like this is really misleading, especially since the increased cost was a big surprise and I was shortened on time on top of that.