By far the best facial specialist I have ever used. She has the newest innovations and…read moretechniques. She never rushes and is thorough but gentle. Just a wonderful experience.

Terribly expensive and misleading. I was offered the 'spa…read morespecial' for $150 which was supposed to cover facial, hydration, steam, and head/neck/shoulder massage. The only service I received for $150 was a 30minute basic facial. I was very disappointed!

I had visited about 4 other electrologists before deciding on Karen in early 2016 for her great…read moreavailability/scheduling, her lighter than most touch (I've been left scabbed, bruised, swollen, and bubbled by others!), and I look forward to seeing her. I initially sought out electrolysis for my eyebrows, lip, chin, some stray sideburn hair, and my face in general which is coated in black fuzz. I started with 1-hour sessions once a week for a long time, approaching 2017 I started every-other-week. Now in spring 2018, my thick chin sprouts are gone, except for one stubborn one, and my eyebrows no longer need weekly threading. In fact, it has been 3 weeks since my last visit and my eyebrows are incredibly tidy. I happened to have a photo of my brows from 2016 so I will post a comparison. My lip has been more difficult to remove, but electrolysis takes time and patience, my eyebrows are proof!

Susan I highly recommend Karen. She is very professional…read more She does a great job, there is no evidence of hair after treatments. She is gentle and effective.

Being a client of both facial treatment with Jamie and laser hair removal with Michele, I had to…read moregive them there first Yelp review. The spa is located on the south shore of Staten Island conveniently located to New Jersey and easily accessible to other parts of Staten Island. Individual appointments for all services, you never feel rushed or disturbed from other clients treatments. Esthetician's provide individual attention and top quality services and products. Quiet and quant atmosphere for all your beauty needs, calm and relaxed is most important side effect of when you leave here.

From the owner: Text for a free consultation for Laser Hair Removal 718-967-0372read more

I purchased a Groupon for laser hair removal and I am disappointed with the results. The hair is…read moregrowing back even more since I began my sessions. I had them spaced out a month apart and it was a continuation of 9 prior sessions I did at another location. It makes me skeptical if the machine used even works. Previously, I felt some pain during the session and here I didn't. She also put ice on the area before she started which I never experienced before. On a positive side, the technician was very nice.

ALL ARE NOT WELCOME. Made appt at 7:30am for today 03-09-23 at 12:00 pm. Sent two emails prior…read moreearly in the morning. Sent a text prior to leaving my office. Drove hour and half to Staten Island. Arrived and called 8 times and no answer. During the wait, a white couple showed up to wait. Apparently, she screens the clients using her security cameras to determine who will get service. I was being watched the entire time via her cameras. The cameras kept moving around as I stood outside waitning. So i drove down the street and pretended to be leaving, she soon opened the door quietly to let the white people into the studio because she thought that I had left. I confronted her via text for this behaviour and she yet to answer.

I went for a quick checkup , visit , friendly and to the…read morepoint. I'm happy with the service.

I've been a patient at Metropolitan Dermatology for years and have consistently had an excellent…read moreexperience with Albina. She is outstanding professional, articulate, and extremely knowledgeable. I have never had a bad experience with her, and she always takes the time to listen and explain things clearly. Her care is the reason I continue to return. That said, the office staff experience can be hit or miss. While some staff members are pleasant and helpful, others would benefit from additional training in customer service. On more than one occasion, I've experienced rudeness and felt spoken over, which detracts from an otherwise high-quality medical practice. Albina's clinical care is exceptional, and with improvement in customer service consistency with the office staff, this practice could truly be excellent across the board.

Visiting with family, not a regular. I needed a refill, and it was great. He did an excellent job…read more It's a clean space and professional. Definitely recommend. I'll def go back whenever I'm in town.

Annie is consistent with her level of excellence and gives great recommendations. She measures…read moretwice and cuts once literally and Im ecstatic with the results. I got tattoos before on my eyebrows , lips and eyelids so my shape was good. I just needed to have more definition to fill in my brows. It really changed my face. Strongly recommend!

DON'T WASTE YOUR TIME!!! SO INCREDIBLY UNPROFESSIONAL &…read moreRUDE!!!! I just left and what a terrible establishment!! Made an appointment and they quoted a price AND WHEN I WAS 2 MINUTES AWAY FOR THE APPOINTMENT THEY CALLED BECAUSE THEY NO LONGER HAD THIS SPECIAL. I went anyway because i was literally a few blocks away & I had an event to attend...made me wait 20-30 minutes after appointment was suppose to start. And they told me in a very nasty manner, I'd be charged DOUBLE the initial price!! On top of everything the lady slammed down a plastic board with "THE RECOMMENDATIONS FOR TIPS" and argued that I didn't give enough after ALL of the rudeness & INCONSISTENT PRICES ...THEN THEY INSISTED FOR A BETTER TIP LMAOOO!!! HERE'S your Tip...hire people who are competent & then find a job where you don't have to rely on tips because your attitudes stink!!!!! Vibe sucks!

This establishment was unfortunately rude to both my sister and my 17 year old nephew. That's not a…read moreway to conduct business.

I personally was going to wait after i was done with my 6th session to write a review but after my…read morefirst visit lisa just made me feel so comfortable & relaxed. She knew what she was doing, left happy And at ease. I definitely see the improvement from when i did waxing to laser . Now my next goals is to do my whole body . Thank you again for doing a great job, knowing your industry well and performing an outstanding experience pain free! Always Lacey

If I can give this business a zero star review, I would. Lisa is very unprofessional and her…read moreattitude is horrific. I wanted to have some knowledge on her services and the machine she uses. When asked what kind of machine do you use. She goes "it's not like your going to understand what I'm saying do you even know anything about laser?" I simply wanted to get more info prior to getting anything done. She talks down on people as if I'm an idiot. THEN I ASKED her about the Yelp coupon she has and she said she's not affiliated with Yelp in anyway and how she hangs up the phone on them DESPITE the fact that there are 50% off of your first coupon and $50 deal listed. I wanted to ask her about it before purchasing it. She goes you can go on help and buy it but that's not me. I also wanted to do a consultation prior to my appointment & she didnt want to do that. She just wanted me to pay, and get the service done without educating the client before signing up to any service. Who handles a business like this? When I told her I don't appreciate her attitude she said she doesn't think she wants to take me in as a client. She was speaking to me like this in front of other clients too. Soooo unprofessional. With that attitude, I wouldn't want to give her a dime. I wanted to support a small business but she shouldn't be running a business if she doesn't know how to even talk to people. She just wanted me to sign up and go on by my day without getting any prior knowledge to what she does. AWFUL. SAVE YOUR MONEY AND DONT BOTHER EVEN GOING TO HER.