We moved in on a great price and then a couple months later after getting fully moved in they…read moreincreased the rent by almost double knowing just how hard it would be to turn back around and move back out which was sad. My husband called and was able to get the price down just a tiny bit which we appreciated- def not at the price we came in at a couple months prior but better than the increase. Now we are dealing with a whole mice problem. Mice are coming in from the ceiling and crapping on all our things and tearing up our stuff. Another renter of the space a few down from us mentioned they are having issues with mice too. The mice and any other rodents are able to go from unit to unit bc of the openings and holes in the ceiling. We have no food in our unit but we don't know what the other units have in our row. There is No plan to fix the holes just have someone spray in a couple weeks. We had to spend $100 trying to buy our own stuff to rectify the problem and 7 hrs of time taking all our belongings out and cleaning up the droppings and going through all our things that were ruined, and trying to tape up the holes in the ceiling ourselves. We weren't offered any discount on the unit for the inconvenience this month or anything due to a problem of this nature which would have been appropriate until it is mice free at the very least. I'm not saying all the units are this way but we are certainly having this issue and are not the only ones. We've never had an outdoor unit before and so far we are not a fan. The only great thing is the size of our unit and how easily accessible our belongings are in this unit and we've had overall pleasant interactions with staff overall. We aren't asking for much-just to have a pest free location. We've included some pics below but we have many more unfortunately.

Store manager Gertrude was very personable and patient with assisting me on today. She made my…read morevisit to the storage a fast and easy process for me. Took a lot of stress out of the moving process for me.

The entrance area was clean and inviting, and the unit itself was clean. I like that I don't have…read moreto keep up with a key and PIN code to get in and out, the app is really convenient. Mikoya, the assistant manager, was super helpful as well.

I so love this place and the security. They make sure you are ok and if you have any problems they…read moretry to fix it right away. Great choice to make.

After a small misunderstanding on billing, Corey worked diligently to get everything figured out to…read moremy satisfaction. The storage facility is very clean well kept and a very safe location.

From the owner: Our mission is to ensure your self storage experience is unlike any other. With top-notch property…read moremanagers and friendly, knowledgeable storage consultants on staff, you can rest assured you're receiving the best service in the business every step of the way. Plus, all our modern storage centers are either newly renovated or recently built from the ground up, meaning you will have access to clean storage spaces complete with the most advanced features in the industry. Whether you're in the midst of a move or your business is growing rapidly, our selection of high-quality self-storage units and amenities will exceed your expectations. From superior online rental capabilities to flexible access hours and lease agreements, we strive to give our customers breathing room when storage space runs low at home or your office.

Don't be fooled. The "friendly" company ain't so happy to see you, but your money…read more I'm currently being charged for contacting them one day late about my unit. Mind you I moved my things out the day it was coming due, but she refused to waive the fee and smugly replied it "would go to collections".

Don't go here paid for insurance because I saw vermin feces in unit Natalie stayed it was covered…read moreon insurance plan. Made claim stated they don't cover it at all. Called to inform her and she acted lost! Wow and how long have you been working there! Also they will charge you the entire month if you don't have your storage out before your next due date.

I cannot wait to be able to put my new apartment items in the storage so I can save it for when I…read moremove into my own space. Thanks for being close.

From the owner: Storage World offers more than just space — we provide peace of mind during life’s transitions…read more Whether you're moving, starting a new job, growing your family, or downsizing, our mission is to help the world navigate change with dependable self-storage solutions. We're your trusted “world of space,” right here in the neighborhood, ready whenever you need us. We have been serving the local community of South DeKalb, since 2004. We are conveniently located across from the Georgia Bureau of Investigations on Panthersville Rd. We offer both conventional drive up and interior units as well as climate-controlled self-storage units to meet your needs and budget. Our facility is equipped with digital gate and camera technology. Call us today for specials!

I just recently moved to the area after my divorce and my friend suggested this storage place…read morebecause he had his things there as well-I definitely would have chosen an inside unit but the one I have served the purpose for the items I have-I would recommend this place$$$$

Highly recommended. I rented their unit and got to use the moving truck for free. I chose climate…read morebut they have conventional storage as well. They went the extra mile for us several times...and don't seem to give us such a hard time for the small things like paying over the phone (no charge), and other things. If you need storage, these are your guys.

if i could this location 0 stars i would!!!! i do not recommend this location to no one! especially…read moreif you have a big truck! the alleys are extremely small! there is no way to turn down the alleys if you have a truck that's 26'! the women there lashonda and shantay are extremely rude! their customer service is horrible! again i do not recommend!

Top of the Morning Future Public Storage customers, I've been staying in D'Ville now for about…read more17yrs and I rented a storage unit at this location on yesterday 08-16-2022=21....2+1= (3)!!! Sorry I'm somewhat of a number's guy and that's a very powerful number...The (Trinity) If You Know You Know So let's just say Mrs. V...(Vita) UNDERSTOOD the Assignment and her spirit/personality was pure!!! The facility is well kept as far as the property itself is concerned, the storage unit I rented out as well as the office area!!! Job well done and thanks for EVERYTHING...I wouldn't recommend going anywhere else sorry I just wouldn't!!! That's my experience and I'm sticking to it...Have a blessed day!!!