1. Extra Space Storage

    1. Extra Space Storage

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    Douglasville, GA

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    Extra Space Storage

    4.2 (9 reviews)
    Open 6:00 am - 10:00 pm
    Updated 2 months ago

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    2 years ago

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    Emily S.

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    2 years ago

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    2 years ago

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    4 years ago

    I Extremely pleased with your Douglasville location store #8163, Ms. GeGe was very professional and informative. Clean facility

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    Emily S.

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    5 years ago

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    6 years ago

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    11 years ago

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    11 years ago

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    13 years ago

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    Atlantic Relocation Systems

    Atlantic Relocation Systems

    (67 reviews)

    Very happy with these folks. We booked and researched a few places. Mark, the manager there, was…read moresuper helpful in giving us guidance and setting up the appointment. Three gents (I'll try to update with with names later) showed up early. Helped us arrange the truck. Then assessed all we had to move then thoughtfully started the process. It was amazing how they fit so much in the truck with care too. We will use them Again and highly recommend. Not sure about the negative reviews. Some were dated. I just know we had a 5 star experience.

    Sales process: 10/10 Contracts & paperwork: 10/10…read moreExecution: 7/10 Management of expectations: 1/10 We moved from New York to Florida - multiple zoom calls to establish requirements and virtual inventory went well. Contracts were signed stating that movers would arrive on Tuesday to pack and prepare, and then return on Wednesday to load the truck. Timing was everything: we were scheduled to close on our NY property first thing Thursday. On Tuesday midday, we called to find out when the packers would arrive, and were told, "oh, they're not coming today, they will pack and load everything on Wednesday. Don't worry, it's not going to take long to pack, and we can do it all in one day" On Wednesday mid-morning we called again - when is the crew coming? And were told, "They're on their way, they'll be there by 12" Not at 12:00 Not at 1:00 Not at 2:00 Not at 3:00 Not at 4:00 Many phone calls and many lies later, Atlantic suggested, "why don't we just do this tomorrow?" To which we strongly disagreed: the closing was scheduled for 8:30am Thursday and the buyers were not waiting. Finally, at 4:20pm, a moving crew showed up. This was to be their 3rd job of the day, and were on the way back to the depot when they were turned around. 8 hours later - at 12:30am - the fully laden moving truck left. The contract specified a set rate for packing, and a 'by weight' rate for transport. In all the estimate was a little over $10k. The contract stated that the load would be weighed immediately on arriving at the local depot, and the weight and final moving cost reported to us, so that we could make payment in a timely manner so the load could be delivered. The load was to be delivered in Florida within 7-10 days. Daily calls to Atlantic to find out (a) what the final weight was, and (b) where our stuff was, were met with prevarications and feigned ignorance. (Fortunately, and Apple AirTag discretely placed in a box gave constant updates of progress) 10 days later we got a call from the local depot manager in Florida: They had our stuff on a truck ready to deliver, but could not release it as we had not paid for it -- We explained that we had not been presented with a final bill: This resulted in a number of calls between Florida, Atlanta, and Texas all looking for the final weight. In the end it was agreed that if we were to pay the estimate, they would release the shipment, and "when they got the final weight" they would refund any overage. One month later. "We got the weight certificate, and you are underweight from the estimate. Here's an $800 refund" Was anything broken in the move? No. Was anything lost in the move? No. Was every box that was packed at least 50% packing paper? Yes Would we use them again or recommend them? Not on your life!

    CubeSmart Self Storage

    CubeSmart Self Storage

    (5 reviews)

    I have had several storage units over the years at the Thornton rd. location in Lithia Springs,…read moreG.A. Paying over $800 per month in storage fees and one month I forget about 1 of the 4 units I have I get hit with a $110.00 fee! Ridiculous! Mind you I had a recent decease in my family which caused me to forget about the newer unit. I spoke to the General Manager; Ashley and she had no regard for my situation. She has to be one of the most cold-hearted people I have ever talk to. Not even a condolence and thank you for being a valued customer! I honestly cannot wait for Amazon to open up their new launch of storage facilities! Ashely, the General Manager should be ashamed of her unprofessionalism and disregard for valued customers! Not to mention they never answer the phone the line is always busy! They open late and close early everday! Don't waste your time here please save yourself the headache! Ashely should be relieved of her position.

    Learned of this CubeSmart location a couple of months ago via Sparefoot.com. I needed a storage…read moreunit as I moving to the area. I made the reservation and received the discount. Somehow on the date I was scheduled to move in, there was a little confusion in locating my reservation. Nonetheless Chris & Ms. Ruth was able to locate and work everything out. They were both nice and spoke with me as if I wasn't a stranger to them. The facility grounds are clean and well secured. I haven't had an issue so far. I forgot to submit the review before now. I'm here paying for my next month's rent. Surprisingly Ms. Ruth doesn't forget a face! Oh, by the way you can pay in advance if you like.

    Extra Space Storage - selfstorage - Updated September 2026

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