Ms . Catherine is my SHERO !!! Ms Catherine is always…read morepleasant and oh so personable. I had some unusual issues arise and Ms Catherine was no not just extremely professional , but emphatic and sensitive to my circumstances. She provided the expert advice I needed which totally resolved my needs and concerns. Ask for Ms Catherine for superior customer service. Felecia W

Unfair Debt Referral and Lack of Communication:…read more After four years of tenancy, I vacated my unit on November 30, 2025. Despite being told by staff that a system-generated overcharge for December would be waived, the issue was never resolved. Public Storage ceased all electronic communication--failing to send the usual payment reminders or receipts--which gave the false impression that my account was closed and settled. Today, Feb 3, 2026, I was notified that I have been turned over to collections (Cedars Business Services) for a debt I was told didn't exist. This is predatory billing and a complete failure of customer service.

Joseph and his team were very friendly and professional during all parts of the move! They arrived…read moreduring the agreed upon window and worked efficiently to pack and load our belongings. There was a mishap during the move which resulted in a small repair to an appliance, but O2 covered the cost with no hesitation and did everything they could to make the situation right as soon as possible. Accidents happen to everybody, and Joseph's handling was outstanding. Definitely recommend O2 to anybody looking for moving help.

Joseph and his crew were great. He set up my move on fairly short notice, was professional, and…read moremoved everything fast! Him and his team even helped me assemble some furniture which was so helpful. Would definitely use this company again. Highly recommend.

I have had several storage units over the years at the Thornton rd. location in Lithia Springs,…read moreG.A. Paying over $800 per month in storage fees and one month I forget about 1 of the 4 units I have I get hit with a $110.00 fee! Ridiculous! Mind you I had a recent decease in my family which caused me to forget about the newer unit. I spoke to the General Manager; Ashley and she had no regard for my situation. She has to be one of the most cold-hearted people I have ever talk to. Not even a condolence and thank you for being a valued customer! I honestly cannot wait for Amazon to open up their new launch of storage facilities! Ashely, the General Manager should be ashamed of her unprofessionalism and disregard for valued customers! Not to mention they never answer the phone the line is always busy! They open late and close early everday! Don't waste your time here please save yourself the headache! Ashely should be relieved of her position.

Learned of this CubeSmart location a couple of months ago via Sparefoot.com. I needed a storage…read moreunit as I moving to the area. I made the reservation and received the discount. Somehow on the date I was scheduled to move in, there was a little confusion in locating my reservation. Nonetheless Chris & Ms. Ruth was able to locate and work everything out. They were both nice and spoke with me as if I wasn't a stranger to them. The facility grounds are clean and well secured. I haven't had an issue so far. I forgot to submit the review before now. I'm here paying for my next month's rent. Surprisingly Ms. Ruth doesn't forget a face! Oh, by the way you can pay in advance if you like.

Just go find a storage elsewhere!…read more I'm paying for a "climate-controlled" unit. The temperature has been almost as hot indoors as it is outside each time I've been there. When I chatted with an agent, they basically said in the agreement it says they don't guarantee temperatures. If I wanted my things stored in sweltering hot weather, then I would have gotten an outside unit! I've had my unit for almost 5 months and they have sent me an email that my rate is going up. So I guess they can change the rate up whenever they'd like?! Bait and switch! I chose this storage company because of the rate that was advertised. I'm currently looking for another company to have my brother move my things. Such an inconvenience!

Public Storage I've been trying to reach you guys about ALL of my belongings. Everything is molded…read morein my climate controlled unit that I pay $200/month for. I've been calling and haven't heard anything. Everything I own aside from some clothes that were wrapped in plastic is ruined. All of my furniture is brand new aside from my kitchen table and the insurance supposedly only covers $250 . #PublicStorage #lawyers #IWillSue

Indya was extremely helpful. She really made my move stress free. She went above and beyond to…read moreaccommodate me. I wasn't sure about storage sizes and she took me on a tour to see the various sizes. She's super sweet and personable. She was able to answer all my questions. Quick and easy move without a doubt. The facility is extremely clean. It smells nice. They have security in the evenings so feel comfortable coming at night. And the place in climate controlled. I was able to get a prorated rate due to mid month move in as well as a discount for having my own rental insurance. WHOOT WHOOT!

Very helpful staff adore Elle so much. they have done a lot to secure the building despite homeless…read morepeople in the area trying to shelter inside. They are very prompt in notifying you when you are past due. The facility has a truck that you can use for the day for little or no price

The location of this storage facility is great! We moved from California to Georgia and they were…read moreable to accommodate us with multiple units across from each other. Also, the huge semi was able to navigate easily in and out. The staff, Anne and Rick are extremely friendly and they go above and beyond to answer all questions. We will definitely come back here is needed and refer others. Thanks Compass Self Storage for keeping our stuff safe and secure and friendly encounters. :)

After an expensive and horrible experience with Pods Storage, we started looking around at other…read moreplaces and came across Compass storage on Dallas Highway in Marietta. So my wife and I stopped in and was greeted by Ann & Rick, what an absolute delight, Rick and Ann were so welcoming and friendly, great sense of humor and we connected immediately. it was very humid on the day we were moving into our climate controlled unit. Ann and Rick were driving around and stopped to see if we were ok. We lwere so hot, sweaty, and miserable, Ann's warm smile and Rick's quiet but friendly demeanor made us feel better and in a on few minutes Ann brought us each a cold bottle of water, we were so taken back by their kindness, and concern. What a great team at Compass self storage, I highly recommend this place, and say hi to Ann and Rick for us, you won't be sorry!

This is definitely one the best storage facilities you will find. Mainly because of the management!…read moreThe GM there is extremely customer service oriented and friendly. They provide coffee and water to its guest complimentary The facility is always clean. If there was a negative it would only be their not 24 hr access but that's minor when you get great service and a peace knowing your things are being stored properly and safe! Tell Ms.Laurie I sent you

Love this place! Customer service is great, the facility very clean! Would recommend to anyone…read morelooking for a storage unit!

My wife and I bought some land down in South Georgia near Milledgeville and Macon on 120 acres…read more While we had our new house built and remodeled we had all of our household items and furniture stored in a warehouse facility in Auburn, GA and the monthly payments going into the summer went up a few hundred so we decided it was time to rental a few u-haul trucks, load up our furniture and then unload and start getting some of the furniture set up at our new home near Macon, GA. We had called 5 different companies all were insanely expensive even for just labor, finally found Budget Moving Services, spoke to the owner, Nicholas about 2 nights before we loaded up everything from the crates in the warehouse. They arrived 20min early, Nicholas and his team of movers (Sam and Phil) showed up ready to work, were hardworking from start to finish, wrapped all our furniture, packed and stacked it perfectly to optimize every cubic foot in the truck(s) -- they ended up filling up 2 u-haul moving trucks, what I thought would take 8hrs or more only took them 5 and a half hours! They were organized, quick and showed safety during their work ethic on top of being very affordable and in my humble opinion very high-quality. Felt good to support the smaller family-owned movers vs the bigger moving companies! They were 1/2 the price, the service was fully personalized and there were no hidden fees or anything that was no mentioned or talked about. Support your local small moving services if you're near Lawrenceville, metro-Atlanta or anywhere in North Georgia! They did a better job than when I hired United Van Lines to do the full service moving and storage! Thanks again Nick, Sam, and Phil !! 5-stars well deserved and earned

I recently moved from Miami, Florida to Sacramento, California and used Budget Moving Services for…read morerelocating my household goods and they took care of auto transportation as well. The best one-stop-shop experience in my opinion especially with the summer discounts offered and the beat or meet price policy --absolutely great experience from start to finish. The sales agent was super helpful and informative; they walked me through the entire process and made sure I understood everything upfront. I really appreciated the transparency--no hidden fees, just honest answers and clear expectations. Throughout the move, communication was on point--they kept me updated from the day of pickup to the final delivery in California. The movers were careful, professional, and treated my belongings with respect. I'd definitely recommend them to anyone in need of a reputable long-distance moving, packing, and storage service that personalizes their services to your needs to meet your expectations.