I visited Public Storage to move to a smaller unit, and I wasn't sure what to expect. I met Kalia,…read morewho was at the front desk. She was so helpful, informative, and friendly. After taking the time to understand my needs, she helped me find the perfect unit that was almost next to my current one. She definitely had my best interests at heart.

The property manger gave me the best customer service. She answered all my questions politely and…read moreintelligently. I will definitely keep doing business with this location.

False advertisement to lure you in. They were eager to enter into a contract for $61/month. 2…read moremonths later the increase went from $61 to $120/minth. Two months after that it went to $188/month. They told me they can increase my rate every 4 months. I'm so disgusted and feel trapped. There is no one at corporate to talk to.

Kevin was a great help! He took the time to explain everything clearly, provided thoughtful…read moreinsight, and made sure I fully understood my options. He was not only professional but also patient and approachable, which made the whole process much less stressful. I truly appreciate his effort, and it shows that he genuinely cares about helping people make the best decisions. Kevin went above and beyond, and I would highly recommend his assistance to anyone in a similar situation. He was very helpful guiding me through the decision of whether transferring to another unit was worth it. He was very thoughtful, patient, and helpful throughout the process. I really appreciate his support.

I moved my business operation here about 2 years ago, and I think this is the best warehouse setup…read moreI have ever had in 30 years. I can rent month to month for a reasonable price without having to sign a long term lease. I can add a unit when I get larger shipments and close it with short notice once those items are sold. Shipping to this location is the most secure setup I've ever had, with gated access and coded door entry. With a dock high dock and drive up dock, It's perfect for shipping/receiving pallets and loading/unloading smaller items. One of my units has power, which is another big plus, and the price per month for power is extremely reasonable because this facility has solar power. Too bad you can only give this place 5 stars!

We left CubeSmart because the entry doors were constantly open, bathroom was absolutely disgusting,…read morehomeless walking around and we were told by the manager that there were breakins and flooding. So we quickly had to find another storage place as our house isn't going to be ready until Feb 2023. We drove around and came across Decatur Self Storage. Don't let the outside influence your decision to go in. We were greeted by Mike, an owner, who showed us around, showed us a unit, signed us up on the spot. Everything he told us - gate entry, building entry, security protocols was correct. We are happy to support a locally owned business who seems to care about their business.

Peachtree Industrial Self Storage is located off PIB going south towards Atlanta. This facility…read moreoffers a loading dock, climate control spaces, and rest room for all their guests. The property manager is super nice!

Troy and the team do an incredible job at this storage facility. There's always someone there to…read moreanswer the phone, make sure everything you need you have and even try to help you understand if you need a smaller unit to save YOU cash. I'm very impressed and would recommend to anyone. It's a secure location and I've never had an issue as I've been a customer for 5 years now.

David and I were looking for a very inexpensive storage unit to put some unused furniture and all…read moreof our stuff that are in plastic bins. It's hard not having enough storage space in a loft and putting it out in the open is not an option for us, since we are neat freaks! We stopped by the neighborhood U-Haul and when they told us that the storage unit was on the 4th floor and the elevator was broken, we went into Whitney Houston mode and was like, "Hell to the No!" That's when I suggested we check out Walker Street Mini Storage. It did look a tad bit sketchy but it was still located within Castleberry Hill. Plus it was across the street from No Mas Cantina! Let me just say that there are not too many places in Atlanta where you truly feel like a business is family owned! Even though its not a family owned business (actually operated by the developers H. J. Russell), Lenora made the experience so easy and awesome! No contracts...month to month rentals...and access to 7PM every night! Plus it was very affordable! The only negatives are that they did not offer their own insurance and their climate control rooms were not that fantastic and would be difficult to move furniture into them. Definitely recommend to anyone looking for a storage unit and will continue to update this review on the rest of our experiences with this place!

Great experience storing my stuff here for the last two years. Brent and his crew are flexible and…read moreeasy to communicate with. You need access both in and out of the parking lot, building, and of course your unit. Feels very secure and is well-maintained. Will definitely use them again.

I have been a tenant at Guardian Self Storage for over 10 years. I love the ease of accessibility…read moreof not having to use an elevator! The management team is always friendly and I am sad to be leaving. I never had any issues, but I am moving out of town. I hope I can find a storage close to me as great as Guardian has been all of these years!

The staff is never there to ask or answer questions for you . And the walls are falling in on my…read moreunit and people from the next unit has access to my property . My things are not secured . There are unexpected price increases and high rental .My property was damaged when doors were replaced on all the units and it was never replaced , nor paid for .

I have been with Cubesmart since my mother passedaway in 2019. I had to hurry and move her…read morebelongings into a unit when she died. Since then, we have had several major expenses come up which has resulted in us having to pay late. They charge a huge late fee (around $50) which we have paid. My complaint is the insanely high late fees and their lack of willingness to even consider waiving a single fee. They've made roughly $3000 in late fees off of my hardships. Even worse, without warning, I will receive a bill periodically with a new increase. Last month, my bill was $344 and I logged in today to pay and it is now $399. I don't know how a company can not only increase rates without any notice but they have no compassion for anyone who is struggling. Their late fee is 20% of the bills total which is way above industry standard. Lastly, when I moved into the unit, I was told there was a 10 day late fee grace period. This is not true as my bill is due on the 3rd and the fee was already assessed on the unit today (11th) They make up rules as they go, add new charges when they see fit, and lack compassion regarding their clients hardships causing them to continue a viscious cycle of late payments since they can never catch up with all of the fees and increases. ​