EXTREMELY PRIMITIVE, SUB-PAR PRODUCT! This is coming from a former employee so listen close. I left…read moreCharter in 2007 in good standing and hold no grudges. With all due respect to the many fine professionals this company employs. The facts are as follows: 1- The boxes are the exact same equipment that I installed & serviced in 2007 and NO ADVANCEMENTS HAVE BEEN MADE. 2- The interactive so called features are feeble & pathetic. 3- YES the DVR still incorporates a "copy to VCR" function. The recording space is roughly one third of that offered by Direct TV and Verizon for example. 4- The WIFI is unreliable as well. 5- Ironically Charter is only a few bucks cheaper than their competitors while their product is years behind. 6- AND last but not least Charter does not even offer NBA TV, LEAGUE PASS OR ANY SPORTS PACKAGES WHATSOEVER. SPECTRUM? Don't make me laugh. You could at least give your customers the option! What a shame Charter Communications. You have a lot of nerve. No wonder you have so many 1 star reviews. Charter your reviews don't lie. PATHETIC! Never again! Here's the breakdown: Cost: 2/5, Technology & Interactive Features: 1/5, Dependability: 3/5, Packages & Channel line up: 1/5. OVERALL RATING: 2 Stars **

I live in West Covina and I am very interested in our city government. Thankfully channel 3 carries…read morethe council meetings. That was until we turned in spectrum recorder. Spectrum says because we don't have that (saving us $15 a month) we get the feed from Norwalk and because of this we get Norwalk as our local station. What sense does that make. Their response was basically if you want local West Covina because that's where you live get the box back and you can access your city's feed. So pretty much screw you customers, we don't care. With all the technology there is and with all the money spectrum gets from its customers you mean to tell me there is no way to provide this basic service to customers.

I came into the spectrum store today and Oscar helped me out. He assisted me with returning…read moreequipment and after reviewing my account, he said that he can save me money with the same plan that I currently have. He saved me almost $100 a month. Oscar is the absolute man! Give this guy a raise!

I couldn't have asked for a better experience at the store with Hector C. He definitely made my…read moreexperience nice and easy. Would definitely go back because of his customer service.

Spoke to a service rep today (Amanda) There's been an…read moreoutrage all day. She say "and?" I then again ask when will service be restored, there is an outrage. Again, "and?" Service is still not restored, and not sure when. It's an hour and a half past when she told me it would be restored. I haven't had anything bad to say about frontier. It can lag a little sometimes. But this rep was downright rude.

I have been without Internet service for 17 days. i can't get the right type of fix. the service to…read morethe Box at the street is broken. I have had 3 techs out to drop a new line to my house from the street, no matter how many times the tech shows that the problem is before that line they keep sending the same bs. Today i get a message that they have done a few things and i should be able to reset the fiber connection in the garage. knowing that it would not work, i did the reset. I have a tech coming out tomorrow. and i am sure that they will leave saying the same thing, it is in the connection before your line, there is nothing that i can do. Today is 6/26 - the internet dropped 6/10 - IT HAS BEEN 17 DAYS Horrible service, there is no way to get a person that can actually assist and escalate. they will not transfer to a manager. it is ridiculous.

Came in today to move a number from Visible back to Verizon, which I learned can be a pretty tricky…read moreprocess. Luckily, Gabriel knew exactly how to handle it and made the whole thing super easy. He took care of everything, kept me informed, and made sure I left with everything working perfectly. Gabriel is friendly, knowledgeable, and truly goes above and beyond. If you stop by, definitely ask for him.

Warning to lady's going into this store. We were just there yesterday and the sales guy was really…read morecreepy and jerk. The guy was making me and my mom feel very uncomfortable and he made my skin crawl. unfortunately I did not get his name but will say I think he is the type that will end up in prison. Verizon you need to do a better job hiring people. Needless to say I will not be going into this store every again.

Robin and his team were great. Nice and easy to work with. I needed 3 double drops. I reached out…read morefor a quote and he responded right away. Asked a few questions and we were set. Showed up on time and did exactly what I needed in a very timely manner. Highly recommended.

Robin is very professional and provides excellent service. He responds quickly, communicates well,…read moreand made the whole process smooth and stress-free. He installed the sound system and security cameras for my spa, and both work great. Very satisfied and highly recommend!

Very good and professional service, staff who help are very friendly show me how to install my self…read moreand also help get few free service, very nice guy

Horrible customer service. 1 person at 12:00 to service 5 people. Screamed at as I entered the…read morebuilding to sign in on the tablet. Horrible processes . Took 20 minutes to drop off boxes

Comprehensive networking and IT with excellent customer care…read more I used Netexem to design, build and install the computer system and VoIP phone system and all other electronic system in my new office.

If I could give Netexem more than 5 stars I would. I've been Matthew's client for my home and small…read morebusiness for the last 4 or 5 years. Each time I requested a service from him, never needed to be follow up by me. Matthew is very detail oriented and trustworthy. His quick response, knowledge, and expertise are over the beyond. I contacted him to setup a fax number for my small business yesterday and Matthew set that up less than 4 minutes with the lowest price I could even imagine and works perfectly for my needs. I would definitely recommend "Netexem" for any individual who likes to lower his/her bills with the greatest service. Thumbs Up Matthew!

I had to give a great review to this company. Their customer service is above any other company and…read moretheir rates and service are amazing. They have the affordable pricing.

From the owner: Phone. Internet. Easy. With no obligation, our knowledgeable consultants will walk you through the…read moreoptions for your small or medium business so that you can have the best internet service provider, Hosted VoIP (UCaaS) business phone service, network and phone hardware, and more. We can come to your office or chat via web meeting. Call us today to make your telecommunications journey easy!