Be careful going to Richard Nile. I have always done my taxes myself. This year I had extra…read moredocuments to claim for my taxes and I did not want to have any issues so I had paid Richard to do them. He told me what I was getting back and he filed them. I received way less than what he had told me. Everyone makes mistakes so I call him so we can figure it out. He said he would call me back. He never did. I had to call day after day and he was always with someone. He never took my call or called me back. The receptionist was just like okay sorry for the mistake. They didn't care to address the issue. I still have not heard from him. We all make mistakes but we should address them. I'm so angry he is ignoring this issue. Be careful if you go to him and don't count on the amount he tells you until it's in your bank account. Shame on him for not addressing it.

I have been seeing Richard for a couple years now for the tax season. He is very thorough and…read moreknowledgeable and I feel comfort having him handle my filing each year. His filing fee is very reasonable and not anywhere compared to a place like HR Block that robs you with a high filing fee!! His team and him are quick, responsive and excellent with taking the time with you to understand different changes in tax codes or filing regulations. I work in both Mass and NH and found it hard to find a tax professional that was aware of the filing codes between states. Richard is a definite keeper for me each year!

it was my first time going to H&R Block and I would never do again. It is better to have your own…read moreaccountant instead of using any of those who works there, because the company policy charges a lot and the employees have no right to do anything. For an experienced accountant, they would charge you around $300 bucks if your case is complicated and $200 if yours are relatively simple. but they would charge you almost double there, save your money and find a good accountant!

Save yourself! We've used this office for three years plus. Each year we did our taxes with them…read morewe were left with some uneasiness because of a feeling of incompetence within this office. Each time we figured we'd give them another shot, but no more! Clueless people, poor communication, software problems, and lack of knowledge of how to handle basic earned income situations. They were prepared to present us with a return that was $7000 less than we actually deserved. If I didn't press the issue, we would have lost out on a significant amount of money that we were entitled to. Do not use this office. UPDATE- I was told that an area/district manager would call me to discuss my concerns and request for at least a partial reimbursement. So far the phone and e-mail have been silent.

I have banked here for years but have decided to change banks because of the lady that is supposed…read moreto help you with different banking subjects at the Milford. She doesn't seem to want to help or even know what she is doing at times. Also says she will check things out and call you. This is just to get rid of you as she never calls. The tellers are all great. They just need to replace this one woman.

First off, I must say that this review is mostly about the company as a whole. The staff at the…read moreMilford branch are very friendly and as helpful as they can be but have very limited ability to do much of anything. Too bad the upper management and corporate structure aren't similarly focused! This company has US corporate offices based in Providence, Rhode Island as is a subsidiary of RBS (the Royal Bank of Scotland) Group. This bank, by the way, was one of the many bailed out during the financial meltdown of 2008 & 2009 by taxpayers of both the US and UK among others. They were less than truthful about their dealings in the sub-prime mortgage market. This is THE MOST impersonal institution I've personally ever dealt with. Not sure what a standard customer is like but we had our mortgage, two checking accts and our joint savings acct, both my children had savings accounts here, and I even had a business checking, business credit card and commercial line of credit with them! Every month for over 10 years I would get these promotional slips with any one of these statements telling me how as a valued customer, Citizens will go out of its way to give me the best rates and banking options. I opened up a checking account in the NH corporate office in Manchester in 2001 and got a construction loan from them in 2002. Because this is the closest branch to our home, we always did our banking here from 2002 on. After finishing the house in 2004 and converting our construction loan to a residential mortgage, I thought I had just finishing jumping through every hoop a banking establishment would put in front of me. Well, was I wrong!! Well, when rates started to go down, we gave that offer a try. Turns out Citizens had the HIGHEST rates of any of the banks, brokers or credit unions we contacted. So I went back to them to let them know that they were falling short and the loan officer was unable to do anything. Needless to say, we got a much better offer with another institution and moved our mortgage. Well, shortly after that Citizens changed our free checking to a FEE checking because we no longer had our mortgage with them. You know, when customers start cutting back on your services, why don't you go out of your way to offer them benefits and bonuses to get them to do MORE business with you?? Well, for this bank the motto is, sign 'em up for as many as possible. link them all together and tell them that all their benefits hinge on keeping this house of cards standing. Change or move a card and the whole thing crumbles and you will get hit with penalties and fees! That seems awful regressive to me. During this same time period, there was a new movement afoot to switch your banking from large institutions to a small community-based banks. It took us a while to get our act together but we then moved our checking to a local credit union. Our savings account then had fees imposed!! Explain this to me? So all the personal accounts were moved and I started studying the benefits of keeping my business banking here. End result -- nothing! Unless you count innumerable fees! Got plenty of those. I felt truly bad telling the tellers I was closing the accounts and their first question was if there was anything they could do. I'm sure they would love to be able to make the customers happy AND save their jobs, too bad it is all beyond their ability with this company! These tellers are local people who live in the community and will most likely lose their jobs because of this really poor and greedy business decision. Seems to me very similar to what the insurance companies are doing now with national healthcare looming in front of them -- grab as much cash as you can now, cause it's all going away soon! Most recently I was in this branch on Tuesday, June 12th and dealt with the Bank Manager (named Trisha). Well while I was sitting in her office for no more than 15 minutes while she banged away at her computer, I witnessed one of the long term tellers (who I previously thought was the bank manager, because of her "can do" attitude) actually act in a grovelling way toward Trisha --who was obviously between 10-20 years younger than the teller. Then I watched the elderly loan officer kowtow to this uptight, curt and dismissive manager. It was almost too much for me to witness. The lack of courtesy this manager showed to the staff and her impolite attitude was so very telling of the upper management structure!!! Well this customer has found a happy home at St. Mary's where they actually jump through hoops for me! Imagine that! They offer accounts with NO FEES, are freely making loans to those that qualify and helping their customers with new businesses have every benefit that they offer to ensure business growth resulting in larger deposits and profitable loans. Everyone is friendly to me and each other (so far). Can't see why I would go back to the impersonal, rude and costly treatment again... Bank elsewhere...

Nakata Consulting is an essential piece of my business life!!…read more But for the rest of this review let's just be on a first name basis and talk about Joe. I would have probably given up the whole self employed business long ago if not for Joe. I found Joe through some other colleagues in the Boston photography network years ago. I'll admit I was more than clueless about how to keep my bookkeeping organized and he took me under his wing, took the chaos and made sense of it all. Now I do most of the bookkeeping on my own and he gives it a look once a month to make sure I'm on track. In a "teach a man to fish...." sort of a way. Monthly, quarterly and annual taxes are a breeze now and I can confidently make business purchases and know the overall health of the business. If you're a small business (he has a keen knowledge of the photography business - take a look at his client list!! http://www.nakataconsulting.org/links.php ), but also for restaurants, etc... He'll do your sales taxes, bookkeeping, consulting and all at reasonable rates. I've referred him to friends (non-business owners) as well and he'll definitely take care of you. So walk right past H&R Block and call Joe!

Joe is not only a wonderful and kind person but is amazing at what he does! Whether you need…read moresomeone just for tax time or a year round consultant, he can do it all. He is quick, efficient, and has tremendous communication. A must hire!