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    Spanaway Water

    2.3 (3 reviews)
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    Elite Sewer Repair - Trenches sewer repair!

    Elite Sewer Repair

    (16 reviews)

    Luis was awesome to work with. I asked for yelp quotes on a Friday afternoon, and he was the first…read moreto show up at our rental home. He did FaceTime with me to show the main waterline leak and gave me a price range on the phone with a follow up written quote. He started the work the following week and sent pictures of the work in progress while accommodating my renters' work schedules. He also sent information and the paperwork to apply for leak assistance from the Utility District. Highly recommend!

    Came out Sunday to look. Employee stated first thing he needed to do was to replace the shut off…read morevalves above the water heater so he could see if the leak was inside or outside. Quoted me $250 parts and labor for that and scheduled a return time of Monday at 9. 9 comes and goes and he's a no show. No call, no text, nothing. I text them at 9:25 asking if they're on the way, no response. I text Again at 9:39 letting them know we've been without water since Friday, only turning on occasionally to flush toilets. He finally gets back to me and says they 2-3 hours behind schedule. So I say "so 11 or 12 then, he says yes. 12:00 goes by and still no show. I get a call from the same number about 12:13 but it's a different person. She insinuates we have an appointment later in the week and I say no, 9:00am this morning. She says there has been some emergency calls so now they're delayed like 2-3 days. I say mine situation isn't an emergency, we have the water shut off, I have a pregnant daughter and my 77 year old mom lives in the house. She claims to be writing this down and said my situation is an emergency so they'll make sure someone comes out today. Now, 7:35 as I'm writing this, nothing. No show, no call, no text. Stay away from these unreliable people and they're uncaring attitude.

    Parkland Light & Water

    Parkland Light & Water

    (2 reviews)

    Absolutely the worse power and water company to have if you are renting your home. Had a tenant of…read more5 years who was always late paying utilities. I specifically told company not to call me to ask for any extensions if she couldn't pay. Long story short, tenant left property and left a $800 Bill. This is not for one month. Power company is requiring me to pay it before restoring power or water. They have no screening process for new tenants and say they don't even get socials or pull credit. What kind of Conmpany is this. So tenants can move from house to house and not pay their bills and have absolutely no consequences. This is not fair to home owners at all. We don't get the choice of saying I don't like your service and going somewhere else. I'll never purchase another home in this area again just so I don't have to deal with this BS company.

    It's been a few years since this moment occurred, still worth mentioning. We had our house built…read moreand noticed it was difficult to access the water meter, was not level and water pressure and flow rate decreased rapidly when the garden hose was on. Called, 2 technicians came out and found the meter was crushed on the downstream side, probably from being run over during construction. My yard where the meter is located is maintained and in good shape. The techs cut the grass, removed the meter, placed tarps to catch the dirt and 'tamped' everything, including the sod in place. Used a push broom on the area too, couldn't notice they had done any work at all. Zero impact! Great job!

    Bay Shore Septic Sewer Water

    Bay Shore Septic Sewer Water

    (26 reviews)

    I don't normally review businesses, services, but I had to provide a customer review of Bay Shore…read moreSeptic & Sewer aka Bay Shore Construction. Our septic system failed the week before Thanksgiving. We were required to install a new system. After the septic design was completed, our septic design was sent to several companies in Thurston County. Brandon from Bay Shore came out reviewed our site provided detailed information on the install process, how a pump system worked and would be installed. Next Todd, their project manager, called and stated they were able to start our project within 2 days. System was installed within 3 days. Todd and Brandon assisted us with removing excess dirt and rock from our site. Their quick scheduling and communication meant we were down a minimal amount of time without a septic system. Todd's communication throughout the project was 5 stars. He kept us informed daily and was pleasant to work with. The crew on site worked hard each day and kept the project on schedule. One last shout out is to Ann in the office, I intereacted with her several times, and she was pleasant and helpful. Such a Gem! If you need septic work I would definetly work with Bay Shore Septic. You guys ROCK!!!!!!

    We needed a 140' trench from our newly dug well to our house, along with electric and piping. Bay…read moreShore managed to fit us in their schedule so quickly, even with an approaching holiday! They made a challenging project with a few unforeseen hiccups run smoothly and professionally, even in the baking hot heat. Trevin, Tyler, and Chase were kind, easy to communicate with, and worked SO hard. They had the trenching done so fast, and worked hard to get the project finished, despite frustrating setbacks that could have resulted in much longer delays. Todd was quick to respond and help troubleshoot the setbacks, and we had water before the 4th of July! We are so appreciative of their hard work and dedication to seeing this project done quickly and well! Thank you so much! We will definitely be recommending you to others!

    Spanaway Water - utilities - Updated May 2026

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