Beware. Mario Bassin is a drama queen and cheat who brags loudly about his excellence, complains…read moreendlessly about everyone else, and refuses to take responsibility for his mistakes. He ordered more than $1600 in extra fixtures he knew we did not need so that he could collect his commission from Morlan's, and promptly quit the job, claiming we were not ready. (Another plumber came in the next day and did the job with no problem). I returned the excess materials to Morlan's, which credited the full amount to Mario's account. Mario never refunded me, and replied with belligerent rants each time I reminded him of his obligation. After 6 months, I filed a CCB complaint and he failed to respond to the CCB mediator. I have had to file a court order and am awaiting judgment.

We used Bassin Plumbing for a total second floor master bath remodel at the recommendation of…read moreGeorge Morlan plumbing. Unfortunately, I trusted their recommendation and didn't check them out with the CCB. Had I done that, I would have steered clear as he has had previous (and recent) complaints. After my master bath was completed, I noted water leaking under my sink and my shower water didn't get hot. They came out and corrected these issues. I didn't use my bathtub for almost a month as other remodel was being finished. When I did use my bathtub for the first time, I could hear water leaking the entire time I was in the bath. I had no idea how big of an issue this was until the the next morning, when I went downstairs and had water leaking through my ceiling onto my dining table. They came immediately out to investigate and after cutting a hole in my ceiling found that the leak was from the drain itself. Basically the water was leaking around the drain and pipes. The owner was initially apologetic, accepted full responsibility and assured us he would take care of everything. At this point, we were skeptical and had lost all confidence in this company and the quality of their work, as well as their work ethic/integrity. We checked with our home owners insurance, who said they would cover these damages. We offered to have our insurance company take over, if Bassin Plumbing was willing to cover the $500 dollar deductible - they could then "walk away". He declined, stating he accepted responsibility and wanted to take care of it. Over the next several days as they were repairing the drain, the owner and his employee, Tim, started to place blame on anyone and everyone - deflecting from themselves and the work they did. It was so unprofessional and just added to the stress we were already experiencing. For example, saying things like "you must have bumped the tub knocking the drain loose". Really? They also tried to blame the tile guy - stating if he'd grouted around the drain, the (entire bath tub full of ) water would have leaked upstairs on the bathroom floor instead of down stairs through the ceiling causing all the damage downstairs. Really? Had they put the drain in correctly, set the tub correctly and properly tested everything - there would not have been a MAJOR problem. The tile guy had NOTHING to do with the plumbing - which was the cause of the leak - not the grout or tile or anything the tile guy did or didn't do. Also, since all this occurred I've looked through the owner/installation manuals (they left) and discovered they did NOT set the tub per installation instructions. I also learned you are suppose to fill the tub for 24 hours to test for leaks - this also wasn't done . I did question if they tested ANY of the plumbing - come on, a leak from a sink, a shower that doesn't get hot and now a major tub leak and I'm suppose to believe they did proper testing? I'm calling BS. The evidence speaks for itself! After all the drywall and painting work was done to repair the damage done by the leak, the owner of Bassin Plumbing refused to pay. He reasoned that the tile guy should have to pay for half of the cost. However, at the time of this review - we haven't received even 1/2 the cost of repairs. The cost of repairs was really nominal ($1150) and less than I expected and only a small fraction of what I paid this plumber to do such terrible work. It's unbelievable to me that he would be so unprofessional that he would go back on his word, not except responsibility for his work and make excuses and blame others for something he is so clearly responsible for. Had he done the right thing and taken care of this as he said he would, I would not be writing this review. I would have never recommended him and warned anyone I know looking for a plumber to avoid him at all cost - but I would have spared him a bad review. However, I genuinely feel writing this review is the responsible thing to do to warn others, as I wish I'd been warned.

Didn't end up hiring them but had a great experience. Jason responded to my query by email AND with…read morea phone call. He let me know that the problem wasn't something he was tooled to address BUT gave me a great recommendation for another local company. They were as good as he said they were. Now I have two go-to companies.

Jason was great. Did quality work in the timeframe he had indicated originally…read more . He listened to what I wanted and needed and gave me exactly what we talked I would highly recommend Swell Plumbing!

My house had been sitting vacant before we purchased it. Allen came in and explained what needed to…read moreget done and he gave me a honest price to do it. He was fast and the work looked great, and he didn't leave any messes behind! Such great customer service! Best plumber I've ever hired, don't waste your time with anyone else!!

While remodeling a bathroom, we decided to replace the 80 year old galvanized plumbing and clean up…read morea mixture of cpvc, galvanized and old copper from several years of reconfiguring and additions. Uniteds estimate was significantly less than 2 other local plumbers and included a couple additional items! He was prompt knowledgeable and did excellent work. I highly recommend United Plumbing!

A Pederson's Plumbing was very responsive to our service request and showed up as scheduled. The…read moreplumbers were professional, courteous, and efficient. They were able to fix our issue in a short amount of time. I would absolutely request their services again should a need arise!

There are two plumbing companies in Dallas, both having part of the Pederson name (with a slight…read more verification of its name. Dave, owner ofPederson's LLC PLUMMING came out last night to check on our leaking hot water tank. We discussed the needs and he gave me a quote. He was going to return in the morning at 9:00 to install it. He also told me the cost and informed we can make two monthly payments if we wanted to. The next morning our doorbell rang at 8:00. I did not see Dave but there were three other at the door along with two large service trucks. I told them they were an hour early and one of them said they were able to get here an hour early. By 9:00 or so they were done. A little while later Dave, who was here last night said another company found out and jumped ahead of Dave and (in my words) literly stole the job from Dave. This other company misrepresented themselves and interestingly never gave us a price. Later Dave showed up to apologize what happened. In essence the other company misrepresented it self which can be construed as fraud and mis-representation. I would think the contractors board would take an interest in this.

Kitchen sink was plugged. Call Action and they were out in 4 hours and called to let us know…read moreexactly when they would arrive. The tech Collin was very friendly and completed the job in a timely manner and cleaned the area back to it original appearance. Very reasonably priced plus a senior discount. Would highly recommend.

Presently dealing with a charge for utilizing their services. I called the office to contest double…read morebilling and was rudely spoken to by a billing person. After seeing some of the comments on here I am reconsidering calling someone higher up in this family business to contest the bill if I am going to be rudely spoken to again. Word to the wise, don't utilize their services.

Very friendly, on time, and had the part needed to fix our bath tub / shower faucet. In and out…read morejust under 45-minutes. The price was better then expected. We will use Up The Creek again.

Our water heater went out. They were there in 2 days. Had it fixed that day. Talked us through the…read moreprocess and brought everything up to code. All with a great attitude.

We have worked with Judson's over 40 years for needs associated with our houses and apartments…read more They may not be the least expensive but you get more value than what is the norm with plumbing services. We have been most pleased with their service, personnel and knowledge base.

I've always relied on Judson's for my electrical and plumbing needs, and their recent visit to…read morereplace my water heater reminded me why. Josh Imperatrice was fast, efficient, and did an excellent job.

DoneRite, DoneQuick! 11/10, highly recommend…read more Our 100+ year old main water line went kaput and we were so very stressed about it. We called multiple plumbers for quotes and the last quote we received was from DoneRite. Roger and Rodney showed up on time at 10 am, crawled under the house, and ended up quoting us on a new water line. The main concern was how long it would take to get a directional bore company out to drill the hole, but DoneRite stated they could work on the boring company's schedule to get this fixed for us ASAP. Roger and Rodney left and I was already feeling better about the situation but was still nervous about how long it would take, given the time estimates we received from other plumbing companies. About 20 minutes after they left, they came back to tell me that they spoke to a boring company who happened to have availability TODAY. DoneRite stated they would clear their schedule if today worked for us. At this point our yard had been torn up for four days and I was already over it. So we jumped on the opportunity. Roger and Rodney came back at noon with the boring company and they had our new water line in and working before dinner time. They even set me up two new spickets to make watering my garden easier. They were the nicest guys, very genuine and hard working and extremely thorough. If you want it done right and you want the plumbing to last, call these guys. I can't recommend them enough!

Major upselling and communication issues. Went from simple back up alarm for $700 to $4800. After…read morehard communications bill went down to $4300. Had to threaten filing with Contractors Board to get resolved but still paid 6 times original bid