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    Sparkle Balloons by Anette

    5.0 (1 review)

    Services - Sparkle Balloons by Anette

    Balloon services

    Party equipment rental

    Sparkle Balloons by Anette Photos

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    4 years ago

    Helpful 1
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    Luxe Party Rentals - Photo: Ashley Steeby Photography

    Luxe Party Rentals

    (12 reviews)

    Greater Arlington

    Literally the bride of a Navy man died the day the equipment was supposed to delivered and 2 days…read morebefore her wedding so unexpectedly. We paid $10k for a tent and some tables a week before the wedding. My mother called the morning my little sister died to tell them not to bring the stuff and her call was never returned. Phillip Schnorr is the owner of the company and initially offered no refund. After a period of back and forth, he only offered around 20% refund.. It's not about the money. It's not about the money at all. It's about the fact that we rented a week before the wedding. The likely hood of someone else renting in that short a time frame is low. At least my mother had the strength to call and cancel. 20% and returning calls days later after several people have called over the last week? People like him are what is wrong with the world. Not how you run a business.

    Excellent service from start to finish…read more I was hosting a party for my wife, one of those special birthdays that end in zero and I was clearly out of my element. Not only was I out of my element, I was unsure of what I needed. I shouldn't have worried, the crew at Luxe walked me through the process. Then allowed me to make changes. Then make some more changes. When the day of delivery came, I realized that one of the changes I made deleted some fans that I needed. It was my own fault, but alas, no problem, a quick trip back to Luxe and I loaded the items on my car. Everything went very smoothly.

    Party City of Jacksonville

    Party City of Jacksonville

    (20 reviews)

    $$

    Westside

    I'm not much of a party planner, to be honest, not much of a planner either. I prefer to be…read morespontaneous, most things are better that way. When it came to my daughters birthday, I wanted to get her some balloons that'll make her eyes POP .. with excitement! Thank you Party City! I don't visit regularly but I knew this had to be place where I could find what I was looking for. At the time I'm posting this review, M-I-C-K-E-Y M-O-U-S-E and the crew is all the rave .. she gets it from her daddy honest. I remember going crazy over that mouse with gloves and she's not different. As I searched the website for balloons, I saw a few options that were reasonably priced and that were available for pick up within two hours. Before finishing my order, I had no idea there was a helium shortage .. was this on the news? Should I be concerned? I was completely oblivious to this. After placing my order, I received a phone call regarding my order. In the call two things happened: I was given a shorter wait time and an option for the coveted helium. When picking up the balloons, I didn't wait at all and they were ready as mentioned. Very friendly staff and eager to help with any additional questions or concerns. Party City came in clutch on my daughters special day, they didn't know it but I was very grateful for their customer service and making this dad a hero without a cape.

    Bad customer service Unhelpful staff…read more Cashier cant even ring up the entire order and on top of it she tells you to take receipt to get the balloons you order but that she didnt include on transaction. Then the staff that works filling up the balloons look at you like you have 3 eyes because the balloons are not on receipt, maybe if the cashier does her job they wouldn't have this issue. Do not blame it on the customer. If not how about you install self check outs then if the customer forgets to pay for it there. Then you can blame the customer Definitely not coming back to this location

    Sparkle Balloons by Anette - balloonservices - Updated August 2026

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