Professional and pleasant. Repairman was timely, keep me posted on work progress. Very…read moreinformative, courteous and pleasant to work with

Three years ago we bought our Hot Tub from Outdoor Comfort. They were great to work with then…read more We recently had a leak which they came out quickly to fix. They are incredible. Great customer service. They didn't just check out the leak they checked out several other parts of the hot tub, and gave us some tips for keeping it in great shape. They told us that if the leak wasn't fixed to call them and they would come back out. (I appreciate them doing the simple fix first!) They are super professional, and love their products and their customers. I highly recomend them!

Go talk to Dino, Great guy, very nice little shop. Prices…read moreare very reasonable. New hot tubs are great prices too. Glad I found this shop

We recently purchased a South Seas Hot tub, cover, and cover lift from AV Pool and Spa. We are…read morethoroughly happy and satisfied with this purchase and definitely with this company! The owner, Dean, went out of his way to make this a fantastic experience! He was knowledgable about the different spas and every aspect of the spas! He patiently answered questions and listened to our concerns. He made the purchase and quick installation a pleasure as well. He came to our house himself when it was being installed along with removing our old hot tub. We HIGHLY recommend him. He has a great selection in his showroom including some amazing grills. The South Seas Spa is also THE best spa we have ever used!

Amazing service. Rhett was extremely professional, attentive and honest. He was kind enough to…read moreaccommodate me last minute, showed up eager to work, worked hard to acid wash my pool, scrubbing away the calcified deposits, all in 105° heat. He was very meticulous paying extra attention to stubborn spots. Pool looks brand new. His price was also more than fair. So much so I tipped him. Shawn

Chris did and outstanding job. Discovered the problems in minutes and quickly fixed each one at a…read morelow cost. I highly recommend Aquadoc pool and repair!

As a long time resident of the Antelope Valley and local realtor, I'm frequently asked for…read morereferrals. I always send my clients with pools to Adam. He is prompt, courteous, honest and does a thorough job. He knows everyone in the area that does any work in pools. If there is a job he can't do- he knows where to point people. I like to have him take a look at any home my client is purchasing with a pool; especially first time pool owners who may not understand or know anything about pool equipment and maintenance. Adam is my guy in the Antelope Valley I recommend all my family, friends and clients.

Adam deserves 0 stars! He is very rude, a racist unprofessional and didn't respect me in my own…read morehome! He had the nerve to tell me to basically shut up in my own house and would make stupid ignorant comments. I tried to be polite the hole time but he was upset because I didn't buy my pentair panel and Led lights from him. That's was all his fault for ignoring my calls and text terrible customer service! When I got annoyed and tired of his behavior i challenged him to fight he got scared and said I don't wanna fight then why treat a customer like your a big shot. Don't recommend him to fix or install any pool equipment! He has no knowledge about installing pentier products, also couldn't install a spa led light. What can idiot with no commen sence was trying to rush everything to home. Worst experience with someone working in my house!

We have had Aloha Pool clean our pool for sometime now. They recently replaced the pool pump and…read morewe were very happy with their price and service. We would recommend their service to all our friends. Their pool tech who cleans the pool every week is also very efficient. We'd give them a 10 out of 10 rating. The German family

I've had Aloha help me on a couple occasions with issues with my pump and filter and I've had great…read moreresults. Fair prices, honest, and thorough. I was also able to get Pool RX at their store and that stuff works great to eliminate and keep algae away.

I went to Leslie's Pool Supply in Lancaster, CA, and they were very helpful. One particular person…read morestood out to me who helped me through the whole process and made me feel very satisfied, comfortable, and confident. Her name was Iris from Lancaster, CA on Valley Central Way. Thank you so much, Iris, for your knowledge and helping me along the way so that my pool can be complete; and me and my family can be happy and very much satisfied. Thank you again! Go Iris!!

Hours really suck. Makes no sense. Most people in the AV don't get home until their closing time…read more 6pm and 5 on tuesdays....very inconvenient. I always end up ordering on Amazon (which is cheaper) or going to lowes/home depot instead. And usually out of stock on debris baskets and leaf catchers anyways.

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

Took several days to call back Scheduled for Friday…read moreThen shows I called the office they say I had you scheduled Friday somebody moved you to Saturday Nobody bothered to tell me my appointment has been changed

John is professional, courteous, and knowledgeable. His response was prompt and exactly on-time…read more Thank you for getting my spa back in perfect operation!

I have nothing but good things to say about Alan Jackson Pools. I initially dealt with Marc to…read morereceive an estimate for construction of a new pool and spa. The presentation was great and left a good impression. They were hired maybe a week later after getting quotes from other local pool companies and doing my own research. Once pool construction was started I met his business partner Eddie. Communication with Marc and Eddie was never a problem they always answered or text back in a timely manner. I was given a completion date for the pool and spa and it was completed before the date. The workers they have are all friendly and respect the property. My wife and I are very happy with our pool and the professionalism of Marc and Eddie. I already have and will continue to refer Alan Jackson Pools to friends and family.

Exceptional Service and Swift Resolution!! I recently…read moreencountered an issue with my pool pump and reached out to Alan Jackson Pools for guidance. From the initial contact, I was impressed by their desire to help. They immediately scheduled a visit to assist and then had a technician out the next day to address the problem. Marc made the entire process stress-free. What stood out the most was their genuine kindness and dedication to customer/community satisfaction long term. My pool is running smoothly again just in time for the warm weather. They truly go above and beyond!

I absolutely love this place. The staff is amazing. I have purchased so many lovely plants. The…read morestaff ALWAYS has the best advice. FYI, they give a hero's discount. Thank you for always making my day better.

Picked up some needed advise from here. Friendly atmosphere and pretty reasonable pricing. They had…read morewhat I thought was a unique arraignment, of mixed or combo trees. I thought that was super cool, who wouldn't want a double cherry tree or 3 combo apple trees? The selection is nice for the space and knew what should be planted where when and by whom so I would say I'll be back there over the blue and yellow big box store!!