I know Shilo reads these so for now all I'll say is that Shilo himself told me AFTER I signed the contract and work started about the many lawsuits they had from prior customers. I don't doubt that as they never finished my project and it's been over a year. I cannot insure my home or pool because they failed to get a final permit. I cannot rent or sell my home because of this mess they left behind. They trashed my backyard and left me with a pool I didn't ask for that's literally crumbling and not functional. I have exposed wiring less than a ft from my pool that they didn't bother to label. It in excusable. Shilo isn't a business person and works off anger or hides when he believes an owner is upset. Try to schedule a meeting with Augie or Shilo and Bernadette will tell you they're busy on a job and will get there when they can as if no one has jobs and can sit at home for days waiting. If you think you'll call them directly, don't bother. They don't give out cell phone numbers for this exact reason. I had to tell them WHEN to call for an inspection because they kept delaying finish work they SHOULDN'T legally have been moving forward on without the inspection. I have no doubt Augie was good at his job at one point but he ran that business. Since his stroke Shilo is unable to keep it afloat. I truly hope that they aren't doing pools anymore. They drained every penny I had for something that was supposed to help me get some relief from an injury. I can't imagine what the other families have gone through. read more

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They provided the best quote in the A.v. They finished the pool before the time quoted. My pool came out beautiful.i recommend using this company. read more

Called a few of the top pool builders on Yelp. Frontier was the first to come out for a quote, best price by far, and the quality of my pool is top knotch. I have already recommended a bunch of friends and coworkers to Frontier because of the great job they did . Bernadette, Augie, and Shilo are all great to work with and they went above and beyond my expectations. From the decking, to the extra drains, to the equipment block wall, to the added depth on the deep end, to the quality of equipment they installed. I think they're a little backed up with clients due to shipping delays but I wouldn't hesitate to call them if you need a pool built. Will definitely be using them again if I need a pool built in the AV. read more

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Initial experience with Frontier was 5 star. Auggie and his son were amazing. Always on site each step of the pool building process, the quality is amazing and the price was fair. Why the 1 star? The pool was built in 2017 and I understand things go out with wear and tear. I don't even know if anything is under warranty and I don't care. The reason for the one star is we have a gas leak at a component of the heater. Gas co. Told us contact the builder and if they don't do fixes like this they can recommend someone. Called frontier and the woman who answered the phone rudely replied "we're too busy to come out there. I'm not recommending anyone because then I'm responsible for their work." Gas leaks are serious and the flagrant disregard for this issue and rude tone completely negates any positive experience. I will never recommend this place again. read more

Great doing business with frontier pools. Very professional very insightful very happy with the finished product. Would and have recommended this great family own company to anyone looking for the best deal in the palmdale or Lancaster area. Product speaks for itself. read more

Frontier Pools - Enjoying my pool at night - Pool & Hot Tub Service Near Me

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Family run business so you have to realize they don't have 50 people to just take your call whenever, but even then, they still have great communication and follow up. The work speaks for itself! We had a very small area to work with and they were the only pool company to actually take the time and work with the space, come up with a design and estimate. I'm glad we went with them, because now I have an Amazing custom designed pool. read more

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Working with Frontier was a great experience. Shiloh and Augie were very attentive to everything we asked for in our design. Throughout the process, Shiloh was extremely easy to contact and work with. We appreciated the honest timelines and when to expect work to be completed. Our family now has a beautiful pool thanks to their incredible craftsmanship and attention to detail. I can not say enough how much we appreciate what they did for us and are thankful for the easy communication throughout. We consider Shiloh a friend and would refer anyone looking to build a pool with an honest company to use Frontier Pools. read more

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This review has been a longtime coming but I wanted to have our yard completely finished before posting pictures to do our new pool justice. That being said, Frontier pools made our dream backyard oasis a reality! We did our homework and received quotes from just about every pool builder in the AV, but Augie's design was hands down the best, offered the most, and was surprisingly tied for the second most affordable of all the quotes. With a few minor tweaks to the design, which Augie happily accommodated, we selected Frontier Pools as our builder. This is a family run business, and the level of care and attention to detail reflects that. Augie's son Shiloh went above and beyond helping us decide on the pool details such as plaster color, deck color, and pool decorations. Thanks to him we even have awesome millions year old fish fossils in our pool! Augie, his wife Bernadette, and Shiloh were also very good about setting expectations on timelines, and keeping us in the loop during any delays. What I appreciated the most was that either Augie or Shiloh were always present during any work on the pool, and there was never a time when I didn't know what was happening or had unsupervised strangers working in my yard. Building a pool can be a very stressful experience, but the key is patience and realistic expectations. I did my research beforehand, and realized that there are alot of moving parts and stages that each rely on individual schedules to maintain the overall timeline, delays WILL happen. This will happen with any builder. With this in mind our experience with Frontier Pools was a positive one and overall trouble free. We are extremely happy with our new pool and the service that we received from everyone at Frontier Pools. For that reason we have recommended them to all our friends and anyone looking to build a pool. read more

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Zak and his team did a phenomenal job at a great price, highly recommend them!

Frontier Pools did an outstanding job. The guys (Augie and Shiloh) were very responsive and answered and my questions along the process. They answer all my concerns and were very informative. They were always honest straight forward. Best prices and good quality, they can't be beat! Highly recommended read more

After eight years I still am amazed at our beautiful pool. Frontier pools did more than they promised for less than we feared. On time. Amazing work. Block work, rock work, concrete, landscaping, electrical, plumbing, and iron work are the talents that come with a pool contract. Another freebie is getting to know the owners. Some of the most decent folks in the A.V. read more

Frontier Pools - Pool & Hot Tub Service Near Me

We love our pool and spa. It was what we envisioned and Augie delivered. Augie is great to work with. His son, however, is somewhat erratic and does not like anyone questioning their work. Unfortunately, I had to ban Shiloh from my property as he was threatening my husband, making up lies about us, and told us he filed a police report against my husband for calling the inspector about something that we were concerned about. All not true. Wish I could recommend them to others, but can't as long as Shiloh is there. read more

This is my third pool ever built, and second built with Frontier Pools. Why would I build with the same company twice? Frontier is compassionate and knowledgeable about what they do. They care about the customer and their happiness with the pool they produce. The end product speaks for itself. I wouldn't ever go anywhere else for pools. read more

Frontier Pools - Pool with green plaster - Pool & Hot Tub Service Near Me

This was the first pool company we had great results with. 1 they showed up on the day and time they said they would 2 they actually listened to what we wanted and did not try to sell us on anything crazy. They took what we said and made it into a real drawling and quote without any hassles 3 they got us the quote when they said they would 4 they have been nothing but friendly and responsive anytime we call Highly recommend these guys, can't wait for them to start the project read more

This guy is always super friendly and helpful. He's always happy to help or refer you to someone who can.

We shopped around and I was impressed with how honest and straight forward they were with us. They mention that we were ordering our pool at the peak of their season and that as long as we're patient with them that they would pencil us in to their schedule. They worked very hard and got our pool completed before the summer was over. My only recommendation is that you do not order the iceberg blue for your plaster as it is very beatiful to look at but it is a lot of work to keep it clean. read more

This rating is only for customer service. They came out to give me estimate. He took measurements and said I would receive an email in about a week. I never heard from them again. I emailed them asking for the estimate and they never responded. Not a great way to earn business. read more