Mike went above and beyond to get me an emergency load of water on superbowl Sunday. I can't begin…read moreto express my appreciation for his service. Thank you so much!!!

Mike was fast and did a great job! I called around and needed the water tonight. He jumped right in…read moreand took care of us. Don't bother calling anyone else. Nice rig too.

The driver is so friendly and always willing to help. We also loved that they are a Faith based…read morecompany.

Excellent water delivery service--reliable, timely, and professional. Don is…read moreoutstanding--courteous, thoughtful, and always willing to help. A great experience overall. Don consistently goes above and beyond with every delivery. He is kind, attentive, and truly cares about customer satisfaction. His positive attitude and dependability make a noticeable difference.

Got my pool filled. Quick response and delivery was on time. Owner also provided me a good price.read more

Water delivery quick return call. Warren was a great delivery. Driver even turned around and came…read moreback when we wanted more. I recommend this company. They're the best price because we did do our homework and found that these golf offered a very fair price.

We have been using Glacier as our water service at our company for many years now and continue to…read morebe beyond satisfied with their service and prices! Our delivery guy, Victor is the absolute best. He is always on time, courteous and helpful. Anything service we request, he is on the ball. I can't say enough good things about Victor or Glacier. If you need a service or are thinking about switching, these are the guys you need to call! AAA+++

If there are any issues, the customer service tries everything to fix them. Had a few issues but…read morethey were resolved

Chris was great at communicating and scheduling despite frequent changes. He was on site the day we…read moreneeded to get the pool filled and he was able to complete the job efficiently and quickly. Based on my experience, you can't go wrong working with Chris and SC Water Transport.

They are very professional and dependable. Before we…read morecommitted to their service, they studied the job score. They adjusted their schedule because the remodeling schedule was pulled up. The 43000-gallon pool was filled in two hours. We saved time and $. How happy we were to use them.

Update: Blue Triton (Primo Waters) sent me a bill for $400 while they were using another account to…read moredo automatic withdrawals from my bank. I called them weeks ago to fix the problem and they said they did, but I just received another letter saying they are putting me into collections! What do I do? Please avoid using this company. I tried calling again to get a foreign customer service agent that had to put me to an agent to resolve my issue! They said they needed to put me over to someone else, but i was just put on the wait for over 30 minutes to be hung up on. The left hand doesn't know what the right hand is doing!

I first want to thank Customer Service Manager, Janice who helped me today. I had to call as a new…read morecustomer, to ne elevated to her and wait online for over 30 minutes. She was kind and apologized. She updated my mom's account, saw the payment and noted, that a payment was made on May 22. She assured me that mom's water would be today, and set her up on a text notice for future deliveries. Today was a 100% percent turn in the right direction. She saved this company a 15 yr long customer, that they were about to lose. Thank you Jance!!!

I scheduled two separate appointments to establish service; however, on both occasions, no…read moretechnician arrived. I did not receive any phone call, email, or text message with updates or explanations. After the first missed appointment, I contacted the representative I had been working with (Gio). He apologized and assured me that a technician would arrive today between 8:00 a.m. and 12:00 p.m. Unfortunately, this appointment was also missed without any communication. Based on my experience, I cannot recommend this business. They have demonstrated a lack of reliability and failed to provide even basic communication regarding their inability to keep scheduled appointments.

Testimonials aside, taste this water and you will understand…read more My mother purchased a home a few years back and inherited a Blu Bulk water system. The taste made my family and I a believer in how special this water is. Whenever we would visit we would always bring water bottles to take some of the water back with us. We finally decided to have our own system installed and the service provided by Josh was truly outstanding. A local company that works hard to provide exceptional service and a truly valuable and unique product. For my family, this is a relationship that is important to me. Can the importance of fresh clean water be overstated? For the wellbeing and peace of mind this water affords, I will remain a customer indefinitely.

Title: Unreliable Service and Useless Customer Support…read more For the second month in a row, I have not received my water delivery. I currently have seven empty water bottles sitting outside my door, and I'm down to my last one. As a disabled veteran, this experience has been especially frustrating. Primo Water/ReadyRefresh customer service is completely unhelpful--they only repeat the same information shown on the app or website and have no way to contact their drivers to find out why deliveries aren't happening as scheduled. Because of this, I've had to disrupt my neurological medication routine just to wake up early at 6:30 a.m. in case they arrive--but they never do. This is unacceptable and harmful to my health. Their customer service and supervisor lines are also poorly managed. The supervisor line closes on East Coast time, leaving West Coast customers like me with no access to help or escalation when issues occur. At this point, I'm done. I will no longer spend another dime with Primo/ReadyRefresh. I'm finding another water company that's reliable, accountable, and actually cares about its customers. If you value dependable service and respect for your time, avoid Primo Brands/ReadyRefresh at all costs. 1 star.

I am assuming since this location is closest to me that they are my deliver...but in general, I…read moredon't care where you are located. You are all affiliated and you are absolutely horrible!!!! To make a very pissed off long story short, I have schedule 4 damn times, waited the entire day only for a no show. I call and get the same apologies and then reschedule and ya no show me again. Today was the kicker...it was my regular day, ya no showed and then sent me an email saying my order was delivered. My empties are still one the porch.!!! One time 2 weeks ago, the guy pulled up in front of my house and sat there for 5 + mins...then just drove away!!! A moment t later I get an email stating "thank you for canceling your order" I DIDNT CANCEL A DAMN THING!!! I wait all day don't go anywhere , reschedule my plans to ensure I am available...you no show me!!!! What the heck is going on!!?????! Primo water is 100% better..why did they move over to you guys!!! I needed a new dispenser.. STILL WAITING ... AFTER OVER A MONTH OF REQUESTS!!!! JUST WORK WITH Me, GUYS. IM MELLOW, EASY GOING, WHY YA GOTTA MESS WITH ME. GEEEEZ!!!

I begin searching for the home best water filter companies because several homes in our neighbor…read morebegan having pin-hole copper tubing leaks - with the accompanying water damage & expenses to completely fix the pipe & patch up the holes made while locating the leak. One of the companies I called was Diamond Pure Water and I spoke with Mike. He mentioned that chloramine is the corrosive chemical in municipal water that eats through thin copper pipes (type-M) & that a catalytic carbon filter system would remove all chloramines. I also called a number of other companies & it was clear they weren't interested in spending the time texting & on the phone with me that Mike did. He set me up with a great dual catalytic carbon filter (to completely remove chloramines) & a soft water filter ( to treat hard water & remove calcium & magnesium). The system looks good & fits perfectly in a corner of our garage. Diamond Pure Water was also the lowest estimate of the 3 that I got.

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.