We're first-time pool owners and had no idea where to start -- but the team at the Mokena store and…read moreDaniel made the entire experience easy and stress-free! We first visited the Mokena store for a free water sample test, and the staff there were incredible. They carefully explained what chemicals we needed, why we needed them, and gave us clear, step-by-step directions on how to use them. They even walked us through what to look out for in case any issues came up before our instructional visit. A few days later, Daniel came out for our in-home instructional visit, and he was outstanding -- patient, thorough, and extremely knowledgeable. He walked us through every aspect of pool care and maintenance in a way that made sense to us as complete beginners. It's clear why he's considered one of the best! A special shout-out to Wendy, Manager of Customer Relations/Maintenance, who's been so kind and helpful, guiding us along the entire process. Even though we have a pool store just five minutes away, the Mokena location (about a 30-minute drive for us) is absolutely worth it for the level of service, professionalism, and care they provide. Highly recommend!

Our Caribbean decent started about a year after installation. We were charged for a heater…read morebreakdown and slide pipe failure. I expressed to them that this was still within the 3 year warranty period to which I was told these items weren't included. Well, after a month or so I get an email that I was due a refund for repairs minutes a heater repair. Now, the heater maintenance was required-I was told by Caribbean because of the said breakdown that was covered under warranty. It took some arguing but I eventually received a refund for the work. This refund came with a snarky response stating that they would do this as a courtesy but wouldn't ever do it again for me. Here we are again at last years closing their tech lost a plastic eye for our tanning ledge jets. I know this for two reasons one I have cameras and saw him remove it. Two, it worked properly the night before they closed it. I told them about this at closing without response. Come opening I remind them and get a response that they will cover it but I have to be home from now on for all work they conduct on the premises. I remind them I have cameras and can see everything that happens around my home. Their response I will attach. Remember this story and experience when making your choice for a pool. Thank you Carribbean for your reply. Your reply only proves the disconnection with your policies and customer service. The warranty work described was from 2021 and 2022 during the 3 year warrenty phase. The plastic bubble was lost by your employee and then attempted to be sold to me this year. My filter doesn't work right again due to a poor opening. I took matters into my own hands and fixed it myself this year as I can no longer trust Carribbean as a pool company. Anyone wondering what kind of business they are-I hope you read their response and my statements here. They really show their colors in their response. Thank you again Carribbean for more than proving my point!

My wife and I went looking for patio chairs and our guy Brandon hooked us up. We bought four…read morechairs, an umbrella and a matching base. We left happy, we saved money, and we qualified for free shipping! It was a good day. We'll be back.

Noel was the best. Great customer service. Very pleased with the service and attention to detail.read more

Outstanding experience from our first interaction; initial phone call through sale, design,…read moreconstruction and follow-up question phone calls. Team is professional, knowledgeable, responsive, willing to make suggestions and talk through options. We're very happy with our new spa and would highly recommend All Seasons for anyone's pool or spa needs. While every one of our interactions with the All Seasons team was positive, special shout out to Tom Sekulski. He has been an exceptional primary contact to work with and helped us work through the entire project, including a mid-project design change. The construction crew was also very easy to work with and with any project, there are always surprises. The crew was communicative and great about addressing questions and making suggestions. Crew made a great suggestion for lighting to enhance the hardscape that really looks amazing. Truly exceptional experience and we highly recommend this business!

I have an inground pool, which I purchased from All Seasons, and have had service for years from…read morethem, even up to this point. They opened the pool for me last month and I noticed small air bubbles coming from one of the returns, long story short I turned the pool off last night and had several gallons of water shooting up from the skimmer in the deep end and heard a hissing sound. I tried restarting the pool and it took a little more time to clear out the bubbles through the sight glass but it did. I called this morning and stated I would like to have it checked out before something goes really bad. I told the girl on the phone I could make the problem happen, just by turning the pool off and they would see it and hear the issue. I know they are busy we always have to wait a long time. I am not rude, just asking if it is safe to use because they won't look at it for two weeks. I am 7 miles from them and they said two weeks. During the process of building the pool, I had to wait days of ,well he's on vacation, or someone called in sick and so on. This could end up costing thousands to repair. I have spent close to 60 to 70,000 dollars with them I am in Homerglen and they wouldn't even give my family 15 minutes to look at the issue. I think A customer is entitled to at least that. Craig

A tree fell on our new pool and cracked it. Tony was very kind and helpful! Great customer service!read more

Excellent service from Dave and Jason. Made my day. I…read morehave been coming here for years .And will continue to

Communication!! I never had a pool before so I had a lot of questions after install. Jim is the…read moreBEST! Highly recommend aqua pools!

Last year they came out to fix my auto cover pulleys and sliders, they worked for 7 months. They…read morehad to come out back in November, because they were not sliding correctly and was uneven. I'm assuming this caused a ton strain on them and that is why they broke. They did not do a good job and plastic sliders were sticking out and I told them that and they said it was fine. $1,200 a year later the pulleys snapped. I called them to ask if they could do they could do anything they offered 10% off which is a joke. I called 5 other companies and got quotes 500-800. Aqua is over priced and does not stand by their work. I don't mind paying extra if the job is done right, but not making good on the job is why I won't ever use them again. Do your homework and find another company.

Had an appointment with Chris on 04-07-26 to look at the pool for a new liner replacement. Chris…read morewas nice explained what's was going to take place, gave the quote, and left. Reached out to see what we could do as for payments ( or payment arrangements ), Chris advised he woukd speak to his co-partner and get back to me. At the end of April I reached out in a text to see if there was any update, Chris responded that he would reach out br end of day. WELL, it still END OF DAY ( 06-08-26 )NOTHING but AIR TIME. HONOR, COMMITMENT, YOUR WORD, even LOYALTY. Those words mean NOTHING. It's hard to find a TRULY COMMITTED pool guy these days.. it's personal preference and luck of the draw..

Excellent job. Installed a Pentair pool heater. Were easy to work with and went beyond our…read moreexpectations Highly recommend.

Zero if it was an option. Strung me along for 2 days and never showed up to close my pool and…read morenever responded to my text after the second day.

The entire team at Blue Island Pool & Spa is absolutely amazing! Excellent customer service,…read moreknowledgeable and dependable. We had multiple issues with our pool and now it's back in exceptional condition. Will always be our go to for all pool service needs. Highly recommend!

I had a great experience with Caribbean Pools. Scheduling an appointment was very easy, and the…read moreperson who answered the phone was friendly and extremely helpful. Jason and Nathan McClurg came out to find a leak in my pool, and they were fantastic--very knowledgeable and professional. They explained everything they were going to do beforehand and made sure I had the chance to ask any questions. After locating the issue, they clearly explained my options and were able to fix the problem on the spot. Their admin staff is also professional and a pleasure to work with. I couldn't be happier with their service--highly recommend!

Very Professional people, Zack M. Helped out a lot, highly appreciated them coming out and helping…read moreout with our pool.

We have always shopped here. They have top quality items and their prices are competitive.read more

I have shopped at Melka Landscaping for years, and I have always been very pleased with the service…read morethey provide. Everyone of my purchases has been an excellent experience. They truly love what they do, and all their plants, trees, landscape products, and grills are of exceptional quality. Their staff has always been so pleasant and helpful. They are a one stop shop for all your landscape needs, you do not need to go anywhere else. Thank you Melka Landscaping!