I had an exceptional experience with Greg, the owner of Sparkling Spas. I was first going to buy…read morefrom Costco but decided to visit his warehouse in Crestwood and I am very glad that I did. I should mention that every time I called he picked up and was happy to help. Because Greg runs the business himself and delivers the spas personally you will need to coordinate with him to visit his showroom but his pricing is exception, his knowledge is second to none and the products he sells are full of value. I was new to this and he educated me quickly on the differences in quality between brands as well as options. He was able to deliver within about four or five days since he had the model I wanted in stock and at the end of delivery he went over everything I needed to know about the unit. He also referred me to an electrician who did the work seamlessly. One of the best parts, for me, to using Sparkling Spa's over a place like Costco is that I now have someone local who can service the hot tub if needed in the future. Not to mention he has been in the same location for almost ten years - these days there are too many fly by night companies out there.

This is a warehouse distributor where you can get hot tubs and spa and in the process save beaucoup…read morebucks. They will deliver it to your home in the metro Chicago area. To get it off the truck, you need to get a case of beer and invite some friends over. They usually have a number in stock but if you decide on a model that has to be ordered from a catalog, it takes a few weeks to get it in.

Noel was the best. Great customer service. Very pleased with the service and attention to detail.read more

My wife and I went looking for patio chairs and our guy Brandon hooked us up. We bought four…read morechairs, an umbrella and a matching base. We left happy, we saved money, and we qualified for free shipping! It was a good day. We'll be back.

I have an inground pool, which I purchased from All Seasons, and have had service for years from…read morethem, even up to this point. They opened the pool for me last month and I noticed small air bubbles coming from one of the returns, long story short I turned the pool off last night and had several gallons of water shooting up from the skimmer in the deep end and heard a hissing sound. I tried restarting the pool and it took a little more time to clear out the bubbles through the sight glass but it did. I called this morning and stated I would like to have it checked out before something goes really bad. I told the girl on the phone I could make the problem happen, just by turning the pool off and they would see it and hear the issue. I know they are busy we always have to wait a long time. I am not rude, just asking if it is safe to use because they won't look at it for two weeks. I am 7 miles from them and they said two weeks. During the process of building the pool, I had to wait days of ,well he's on vacation, or someone called in sick and so on. This could end up costing thousands to repair. I have spent close to 60 to 70,000 dollars with them I am in Homerglen and they wouldn't even give my family 15 minutes to look at the issue. I think A customer is entitled to at least that. Craig

Outstanding experience from our first interaction; initial phone call through sale, design,…read moreconstruction and follow-up question phone calls. Team is professional, knowledgeable, responsive, willing to make suggestions and talk through options. We're very happy with our new spa and would highly recommend All Seasons for anyone's pool or spa needs. While every one of our interactions with the All Seasons team was positive, special shout out to Tom Sekulski. He has been an exceptional primary contact to work with and helped us work through the entire project, including a mid-project design change. The construction crew was also very easy to work with and with any project, there are always surprises. The crew was communicative and great about addressing questions and making suggestions. Crew made a great suggestion for lighting to enhance the hardscape that really looks amazing. Truly exceptional experience and we highly recommend this business!

After months of deciding if I wanted to get a steel sided above ground pool, I made my move in May…read more I live far south and drove up north to make a purchase somewhere else. I passed TGE on LaGrange road, and decided to turn around and check them out. Well, I met Dave V on the sales floor and couldn't believe the great deal I was getting on a 15x54 Nassau with installation! I signed up and had my pool installed shortly afterward by Adrian & Sons out of Northwest Indiana. They came down over an hour drive to me and did a great install. I'm happy with my pool. If you're in the market, go see Dave!

Run away from this place. Don't let them install your pool. Go to a different company that will…read moreprovide you with good service and information. It's unbelievable how many issues we had with our new pool installation. The installers were drinking on the job. They burnt out my outlet, literally is burnt. They destroyed my deck that they weren't supposed to touch. They never cleaned up the dirt or sand they dumped and compacted on my new driveway. The list goes on and on. All the equipment that was setup needs 220 electrical to power it and the heater needs 3/4 gas pipe ran from the meter. Not one thing was mentioned until the new pool installed. Oh and the city said the permit that was supposed to be pulled wasn't and inspection was supposed to take place prior to installation. These people are a rip off go somewhere else

Communication!! I never had a pool before so I had a lot of questions after install. Jim is the…read moreBEST! Highly recommend aqua pools!

Last year they came out to fix my auto cover pulleys and sliders, they worked for 7 months. They…read morehad to come out back in November, because they were not sliding correctly and was uneven. I'm assuming this caused a ton strain on them and that is why they broke. They did not do a good job and plastic sliders were sticking out and I told them that and they said it was fine. $1,200 a year later the pulleys snapped. I called them to ask if they could do they could do anything they offered 10% off which is a joke. I called 5 other companies and got quotes 500-800. Aqua is over priced and does not stand by their work. I don't mind paying extra if the job is done right, but not making good on the job is why I won't ever use them again. Do your homework and find another company.

Had an appointment with Chris on 04-07-26 to look at the pool for a new liner replacement. Chris…read morewas nice explained what's was going to take place, gave the quote, and left. Reached out to see what we could do as for payments ( or payment arrangements ), Chris advised he woukd speak to his co-partner and get back to me. At the end of April I reached out in a text to see if there was any update, Chris responded that he would reach out br end of day. WELL, it still END OF DAY ( 06-08-26 )NOTHING but AIR TIME. HONOR, COMMITMENT, YOUR WORD, even LOYALTY. Those words mean NOTHING. It's hard to find a TRULY COMMITTED pool guy these days.. it's personal preference and luck of the draw..

Excellent job. Installed a Pentair pool heater. Were easy to work with and went beyond our…read moreexpectations Highly recommend.

Zero if it was an option. Strung me along for 2 days and never showed up to close my pool and…read morenever responded to my text after the second day.

The entire team at Blue Island Pool & Spa is absolutely amazing! Excellent customer service,…read moreknowledgeable and dependable. We had multiple issues with our pool and now it's back in exceptional condition. Will always be our go to for all pool service needs. Highly recommend!

I had a great experience with Caribbean Pools. Scheduling an appointment was very easy, and the…read moreperson who answered the phone was friendly and extremely helpful. Jason and Nathan McClurg came out to find a leak in my pool, and they were fantastic--very knowledgeable and professional. They explained everything they were going to do beforehand and made sure I had the chance to ask any questions. After locating the issue, they clearly explained my options and were able to fix the problem on the spot. Their admin staff is also professional and a pleasure to work with. I couldn't be happier with their service--highly recommend!

Very Professional people, Zack M. Helped out a lot, highly appreciated them coming out and helping…read moreout with our pool.

Made an appointment and received confirmation but no one arrived ..nor has anyone returned mine or…read moremy husband's phone call or email... Horrible customer service!!!

Played the phone tag game for weeks. They kept saying I'm going to schedule you right now then went…read moresilent. Was finally able to book an appointment and they were a no call/no show. I called several times and just kept going to voicemail. I also left two messages in the chat on their web page and never received a response.