Our basement flooded due to a broken sump pump and clogged drain. Technician Kyle showed up and…read morequickly diagnosed the problems. He was polite and enthusiastic, patiently answering all of our questions and explaining our situation. He replaced the sump pump and performed a drain cleaning with the "snake" equipment. It only took him a couple of hours, and he gave us a 10 percent senior citizen's discount. Kyle was a model of efficiency, an excellent plumber, and a real gentleman! From this point on, American Plumbing will be my "go-to" business for plumbing needs.

I have used American Plumbing numerous times including today. As usual everyone was 5 star! As much…read moreas I dislike having to use their service, as it's usually an emergent situation, they are fantastic!

I had a Generac home generator system installed by FD Hayes in Lansing. From the quote to the…read moreinstallation to the customer service follow up, all staff members were very polite, courteous, and very mindful of Covid safety protocols. I shopped around quite a bit for the right generator and the right installer and I got it right with FD Hayes. Thank you Pat S and the crew for a job well done. JF

You can purchase a generator from anyone and the sale process generally goes well…read more The test is when you need advice or service after the sale and that is why F D Hayes Electric has earned all of my business. Without fail they have gone above and beyond my expectations. Pat Sprunger and his crews are polite, knowledgeable, thorough and professional. Everyone inside the office that I have spoken with have always had a great attitude and seem to genuinely care for their customers. My generator installation 5 years ago was rather difficult and they got the job done on time and provided some necessary upgrades to my existing service panel without extra charge. Since then, they have always responded promptly to both routine service and emergency requests. I know the company offers many more services than just generator sales and service. Although I have not needed to utilize their other departments yet, I will think of them first when the need arises based on their exemplary past performance when the chips were down. They are hands down the best value for your money!

I had a 'plumbing laundry list' and Thomas breezed through it with thoroughness while ensuring…read moretransparency, methodical precision and friendliness. As a business owner, I can appreciate the pride in the quality of a job well done as well as adding value to the work! Bravo.....bravo...bravo!

OVERPRICED they came to my house to do a plumbing job they were not able to finish it so they had…read moreto return at a later date. I was billed $1400 for the first initial job. I was told the return visit would be a simple quick job and wouldn't take too long. So I agreed for them to come back to replace the stop and supply to the toilet and rebuild tub and shower valve. They also checked my water pressure in the kitchen. All this I was told would be a minor quick job. I didn't think I would get charged for travel time AGAIN! To my surprise I get a bill for over three hundred dollars and was rudely told that it was for one hour for the plumber and I ALSO had to pay his apprentice for an hour. So I am billed for TWO hours for something that one plumber could have done in less then an hour. So I guess YOU as a customer have to pay for the apprentice to learn his trade. I called and tried to reason with them and their secretary was rude and loud and one hell of a B*tch. I am assuming this is the older secretary as their younger who I had spoken to at an earlier date was very nice. They did a great job initially but misinformed me as to their return visit and then overcharged me for something that could have been taken care of quickly the first time. If you hire them make sure to ask them how many people are going to be working on your job and also if you live far from them realize that YOU will be charged for TRAVEL time there and back!!! I should have dropped out of college and become a plumber, from the looks of it they make more than a doctor.

Updated. If I could give this company six out of five…read morestars, I would. I ended up having more problems with the same drain and was not in a position to be able to address it right away. Seth and his company worked with me, took time out of their personal schedules to help me and went far above and beyond what a normal company does. What I was impressed with most was their integrity, and it was obvious that they care more about people than they do about the bottom line. I will certainly recommend them to anyone who needs drain work. I contacted these guys to clear the drain on an old house I just bought. The technician, Devon, was efficient, knowledgeable, and willing to call his boss when things got a little complicated. I really respected that. Seth, the owner showed up promptly in between the two of them, they figured out what was going on. The price they charge me was what they quoted me on the phone, and although I chose not to have them do further services at this time, I would not hesitate to recommend them to someone else.

Seth did a great job installing our new bathroom faucets and was excellent with communication to…read moremeet us around our work schedules. Highly recommend Kowalski's Drain Service.

Vinnie arrived on time. The filter on the dehumidifier was rusty; he changed that part at a…read morediscount according to my plan. He checked the efficiency of the furnace. Thank you, Vinnie.

Simply put....RUDE. I believe it was Kathy my husband spoke…read morewith, cash in pocket ready to buy but just couldn't get answers. We are building in Okemos, I guess she just did not like his accent, lol. It's a sad day when a retired veteran & good natured man is treated so poorly.

Had AJ come out and look over water softener not working. The unit was bad gave a fair market value…read moreestimate, they came out less than a week later and installed a new system. Professional repair and installation. Would recommend to everyone.

We had a great experience with Hayes plumbing this week. As I work for an elderly person we had…read moreproblems with a couple of clogged drains. They came over as scheduled, did a superb and speedy job and I would not hesitate to call them again.

Richards Electric didn't send a generic reply -- he actually took the time to thoroughly answer my…read morequestion on Yelp with a clear explanation. That alone stood out. Even better, he was able to come out the very next day, walk us through the best approach for our situation, and provide a very reasonable estimate. He showed up on time, stayed extremely close to his original quote, and scheduled us within a week. As a new business getting off the ground, that level of professionalism and reliability made a huge difference. His responsiveness and transparency gave us the confidence we needed to move forward. Highly recommend.

Chris at Richards Electrical was absolutely amazing! We had a no-lights emergency around 5:00 PM,…read moreand he came out right away. He quickly identified that the issue wasn't with our home's electrical system and walked us through exactly how to report the problem to Consumers Energy. He was knowledgeable, professional, and took the time to explain everything, which made a stressful situation so much easier. I can't recommend Chris and Richards Electrical enough. Thank you for the outstanding service!