I have been bring my pets to Flatts for a couple of years now. My 16 year old terrier mix had…read morestopped eating and was lethargic. Figured he was dying from age. Was tested and labs show end stage renal failure. Recommendation was for a medication and appetite stimulant and to see how he did. 1 week later he was outside chasing a squirrel in the back yard. Now 60 days in and he acts like he did 5 years ago, running and eating and happy. I cannot say enough about how they have taken care of my 2 old dogs. Their quality of life has vastly improved and if I loose either one anytime soon I know they were treated as best as possible and given quality time in their remaining days thanks to the staff and veterinarians who have treated them!

We were treated well and the vet took his time with us to answer our questions and explain options…read morethat were financially pragmatic. Additionally, unnecessary tests were not even discussed; whereas, the last vet we went to would automatically need to do cultures and blood panels at the cost of hundreds of dollars. Instead, based on observation via the exam and the symptoms and behavior we described, we were given a prescription to try. This did the trick and the concerns have not only resolved; but it seems our dog is feeling better and is on the mend. The only cause of concern was aseptic techniques were not observed but when questioned the vet was quick to acknowledge and left the room to wash up and resolve the issue. Both my husband and I have medical backgrounds so we tend to be more concerned about blood borne pathogens than the average person so this may have been something most people would not be concerned with or have noticed. Nevertheless, we still highly recommend this practice as affordable, knowledgeable and more importantly as one that does not view the owners as just a way to charge more for tests than is necessary. Being given options with informed information to make decisions from a financial perspective that is in line with our budget without being made to feel uncomfortable was a pleasant and unexpected surprise. Many thanks to Flatt Veterinary Clinic for the care and treatment of our fur baby.