Sean was the plumber that was sent to do the work on our plumbing. He provided excellent service! Sean stayed past 5:00 which was his quitting time. It took awhile to find the leak on the kitchen plumbing but he did find it and came back the following Thursday to finish the job. Sean let us know what the problem was and the steps he took to fix it. Sean was professional and courteous. He cleaned up afterwards and didn't leave a mess for us to clean up unlike previous plumbers we have hired. The lady answering the calls was very nice and provided us with updates on the time Sean would be sent out. Overall Spartan provided excellent service. We plan to use them in the future for any plumbing problems! read more

Unfortunately, my experience with Spartan Plumbing ended very differently than it started. I paid $7,057.55 upfront for a leak repair. Once work began, Spartan determined their original diagnosis was not the problem. After additional troubleshooting, Braden and I agreed that replacing the entire water line was the best solution. Spartan quoted approximately $21,000. Because I had prepaid for the original repair, I specifically asked Braden how much credit I had remaining. He told me $4,200. Before proceeding, the city evaluated the issue, agreed the line should be replaced, and indicated $21K sounded excessive. I obtained two additional quotes for $12,000 and $9,800 and hired the $9,800 company, which successfully completed the repair. I then requested a refund of my $4,200 credit. Spartan refunded only $1,034.55, leaving $3,165.45 outstanding. I am NOT asking for my entire original payment back. Spartan performed troubleshooting and deserves to be compensated for legitimate work. My issue is that I was specifically told I had a $4,200 credit. I have since left three messages on different days/times with no return call or explanation. After multiple attempts to resolve this directly, I have filed complaints with the BBB and Ohio Attorney General's Consumer Protection Section. If Spartan resolves this, I will gladly update my review. read more

My first and last experience with this company. They have higher prices, bad service and try to pressure you into other services you don't need. We agreed on a price to do my work, which was simple. I had done all the prep work. All their technician needed to do is to replace the part, that I had already removed. They tried to get me to agree to work that I did not need and that it cost 6 times what they quoted. When it was time to pay, they tried to charge me $80 more. I complained and they said they made a mistake. I would definitely go with other plumbing companies. read more

Very reliable and responsive. Hadn't really dealt with plumbers before and this was a huge full re-piping project among 3 or 4 specific needs. Chris and Steve were knowledgeable and hard workers..would recommend again, will use again ! read more

Based on my experience with Spartan Plumbing, I would recommend this company. Isaac and Ryan came out and found one of the major problems involving a jetted tub. We thought there might be a problem under the kitchen sink, but he assured us that nothing was wrong. He did several smaller jobs too. They were both very pleasant and professional, and a joy to work with. read more

The technician Brandon was unprepared for the job. I waited for him for 1 hour, after he initially showed up without the proper tool to shut the ware off at the curb and he showed up again with the wrong tool to shut the water off from the street and could not do the job until the city turned the water off. After he told me he would wait, I incurred a $55 charge because of his incompetence and lack of preparation. I told him I would be right back while he waited on the city to come and turn the water on. After allegedly 34 minutes he left. If I waited for him for 1 hour plus he could have done the same. Nonetheles, I will not be using them again. Can I get refund for the $55 i spent for Brandon to be able to do his job and he didn't?? read more

Spartan - The curbside water hole that Brandon could not shut off. - Plumbing Near Me - Cincinnati, Ohio

The 1st job they did for me, was an educational experience when an obsolete fitting made fixing the clog almost impossible. Randy really went above and beyond fixing my emergency. The 2nd job I had them do about a month later was another nightmare. Not only did Ruben take care of everything, he knew this had been my late Dad's house and was respectful of everything. read more

Stay away from this company; hire ANYONE else. They are better salespeople than plumbers. I hired them because they came out quickly to quote and could do the job soonest. Unfortunately not only did they do a terrible job; most of what they did was unnecessary. I am now paying a second contractor to come and fix their work. They refused any type of refund so I will have to waste additional time and money going to small claims court now. This company is taking advantage of people and ripping them off. read more

They took advantage of my elder parents and way over charged them! I would not recommend them unless you want ripped off.

WAY Overpriced!! Compare their estimate with others Don't make the same mistake I did. Had an outdoor faucet replaced Cost was over $1200.00 !! I was in a hurry and didn't want to pay a trip charge and not have the work done. Mistake!! read more

When the representative came out he was not equipped with the tools he needed I had to give him a tape measure and tape to line out where the floor need to cut out the next crew didn't show up till 3 o'clock didn't leave till 10 pm dust every where and from Friday till Tuesday my floor was open 16in across 6 to 9 inches deep they thru way the section the cut fr the cabinet then picked up the energy drink cans they left behind not happy I WOULD NOT hire them to hook up hose very poor communication and ther office staff Skyler hangs up on you very poor customer service read more

Spartan plumbing scam artists Short Story: first time well owner ran out of water with newborn (which they knew) and called Spartan who did not give me an estimate over the phone charged me 3x the market price to put in a well tank. Long Story: Bought my house 2 years ago which is on a well and I did not grow up with a well. When my water ran out I had no clue how to determine what was causing the issue. I called Spartan who said they didn't give estimates for different services over the phone and said they had to have a tech come out and see. When they got here they said my well tank went bad and showed me prices, fixed estimates. I know that I should have shopped around for the best price but wasn't really in a situation to wait for water. Just as a warning after calling around I found replacing a well tank should be 800-1500 dollars(found out later). Spartan charges 3000 for the cheapest option. They did an okay job I will give them that but overall I felt like I was at a car dealership. I had to go to work and my wife was left when she signed the receipt and mentioned one of the guys couldn't even look her in the face knowing full well we were being ripped off. She also asked for an itemized receipt and was told it was a flat fee. When I called the next day to ask for that same service of a 20 gallon well tank replacement they wouldn't give it to me saying it all depends on what is being done. Long story short do not shop this plumber. read more

Installed new tankless hot water system. Pleased with service. Would recommend their services.

WARNING!!! Beware of their scam! When you book an appointment, they say they want a two-hour window to inspect for probable causes of your problem. What they don't tell you is they're going to charge you two hours regardless of the work they do. I had a toilet replace for cosmetic reasons, not a plumbing problem. I provided all the parts and they only preformed 45 minutes of labor and charge $505. And that was with a 5% military discount. They charged three times more than the cost of labor preformed. Stay away from this company!! read more

Mike was incredibly professional, courteous, and timely. He was able to come before our scheduled appointment, and Bryan called ahead of time with a no pressure offer for Mike to come early with plenty of notice. If we weren't moving, this would be our go to plumbing service. Thank you Mike and Bryan for an outstanding customer experience. read more

Spartan contacted for a sewer back-up. Cleaned out the pipes and drain, but overcharged for this service. When I called to ask some questions on the bill, no one called me back.. Horrible customer service. They did not investigate the issue in advance, had wrong equipment and left and came back and then charged for all the hours for the back and forth nonsense. A 2 hour rooter service call was charged at nearly $900!! Plenty of other companies to call when you need a drain unclogged or leak fixed. read more

Spartan was responsive in the beginning, but after they did the initial job and we continued to have leaks, they were less eager to help. This company overcharged us by 3x the amount. If you charge this much, you should have better solutions for customer instead of trying to nickel and dime them. We ended up needing to do a reroute and this other company charged us much less than than our costs for the initial leak. Please make sure you get multiple quotes before deciding who will do your plumbing work. I made the mistake of not doing this and we suffered the consequences. -Janelle read more

Imagine my "displeasure" and continued frustration the morning after spending nearly $800 to replace the flushing mechanism in my toilet and finding it won't even flush. I had to repair their "repair." Yes, they were polite and had obviously been trained in sales techniques, but never again will I use nor recommend Spartan. read more

VERY overpriced. I recommend shopping around before settling on their price. Seems like they're trying to take advantage of people.

Never had so many issues with my plumbing since they came out. Now everything is leaking but they always have an excuse to why it's not their fault. Some of the plumbers are extremely rude and unprofessional. Would not recommend read more

I I wouldn't give one star but I had to give a rating ! They came out worked 4 hours on the job . Supposed to be professional . He was doing a drain clean out . He couldn't find the clean out . So I found it in about less than 2 minutes . I had to pull the toilet that I just installed . Because he couldn't find a clean out . He started sneaking my drain . Couldn't get the snake through and told me the bottom of my pipe was gone and that I would have to pay a minimum of $8,000 to have my whole line dug up. I called a different company they came out they found that the clean out cap had fell down in the pipe they pulled the pipe out cleaned out my roots in about an hour and everything's fine . So I don't have to dig my whole yard up . I called and talked to the owner and he told me there was nothing he was going to do to help me he would not refund my $275 so I ended up paying $275 + 550 to have a simple drain clean out so no don't have Spartan do your work for you ! read more

Quoted $2,888 to replace my 40 gallon gas water heater with a new one with minimal 6 year warranty. And that was the 10% disocunted price if I joined the "Spartan Shield" membership club. Seriously? read more

Please ensure you research pricing from other plumbing services in your area before you contact them. They are very overpriced!

Bad. Horrible service and way over priced. The tech who came was actually incompetent. As I asked question about possible options for repair he would always reach for his iPad and say let me get you a quote. I was actually for everything I asked. These guys are nickel and dime specialist. Beware read more