Just a warning... I…read morebrought my healthy French Bulldog to All Pets for a routine visit. The vet on staff confirmed this during his checkup and I scheduled his visit for vaccines the next day, we brought him in and all was well until it wasn't. Within hours of that visit he started having severe cluster seizures, one right after the other. While my dog was actively seizing I called the office asking for help. I was told it would require a new problem visit and that I would need to schedule an appointment and pay "like any other client". I asked if I could speak with a veterinarian and was told by the front staff that vaccines do not cause seizures. I rushed my dog to VEG Emergency in Encinitas. The veterinarians there told me that in some cases receiving multiple vaccines in one visit can precipitate seizures in certain dogs. My dog unfortunately continued to struggle with seizures after that. I hate having to say I was driving past All Pets on my way to VEG while he was having breakthrough seizures and ultimately passed in my passenger seat as I held his paw. I never received any follow up from All Pets. No one reached out to ask what happened, check on him, or offer condolences. I just wanted people to know what happened, so they can make an informed decision.

My 2 puppers had an introductory appointment with Dr. Empert-Gallegos today and I couldn't be more…read moreimpressed. Not only were my dogs in good hands, with every member of the staff...they all showed my babies love and kindness, with excellent acumen and attention to detail. What really pushed me over the edge is the patience Dr. Empert-Gallegos displayed as she showed me how to check for any problems at home. She performed the check, then guided me as I performed the check with her watching. At the end, she provided me with a how-to guide that I could take home to do monthly checks. I left the practice feeling really positive about my choice to come to All Pets Animal Hospital. They are awesome!

My dogs vet retired and I picked this place due to many recommendations about the dr and staff. I'm…read moreglad I picked it. My dog is nearing the end of her life and Dr Ulman and staff have been very compassionate in dealing with me and the options facing me. And another thing is my dog actually likes this place and doesn't knock herself out trying to escape. Pricing is about the same as most vets. Not crazy expensive and not cheap either. But the staff and vet are worth it.

Our little one had a re-occurring ear infection and we needed to get her in asap! Encinitas…read moreAnimal Hospital was able to get us in quickly, prescribed a medication that worked well and seemed to be better than ones given to us in the past (had a different applicator), and made the whole experience easy. Their exam fees were higher than other places in the area that we called, but you can't beat the fast and quality service provided by this team.

genuinely cannot say enough good things about Dr. Campbell and the entire team at VEG…read more Our dog, Remi, ended up needing emergency abdominal surgery for an intestinal obstruction, and it was an incredibly stressful and emotional experience. From the moment we arrived until we left, the care we received was exceptional. Dr. Campbell was incredible. I had a lot of questions and concerns, and not once did she make me feel rushed, dismissed, or like I was being difficult. She would sit down with me, explain what she was seeing, what our options were, and why she was recommending what she was recommending. She was patient, thorough, articulate, and confident without ever being condescending. I was having an extremely difficult time with the decision to put Remi through surgery, and she gave me the information I needed without ever pressuring me. I remember telling my wife that if Remi had to have surgery, I was incredibly grateful Dr. Campbell was the one taking care of her. The surgery went extremely well. Dr. Campbell found and removed the obstruction, and thankfully Remi's intestines were healthy. Afterward, she took the time to explain what she found, how Remi did, what to expect during recovery, and even discussed an unrelated finding so we could monitor it in the future. There are people who are technically excellent at what they do, and there are people who are excellent at taking care of the human being on the other side of the exam table. Dr. Campbell is both. Benji was also incredible. His focus was on making sure I was okay during an extremely difficult night. He checked on me constantly, went out of his way to ask if there was anything he could do, and always seemed to show up at the right time with a positive attitude and some reassurance. His kindness was genuine, and those small gestures made a much bigger difference than he probably realizes. Theresa took amazing care of Remi after surgery. She was incredibly patient, kind, and sweet with her. It was obvious that Remi was with someone who genuinely cared about her comfort and recovery. Theresa patiently answered all of our questions, kept us informed, and gave us a lot of peace of mind. Natalie was fantastic as well. She carefully went through the estimates with me and made sure everything was clearly explained. While I was away, she even took photos of Remi and sent them to me so I could see that she was doing okay. At the end, Natalie found a roughly $200 credit that was owed back to us and made sure it was refunded. After such a significant and unexpected veterinary bill, that level of transparency gave me a lot of confidence that Remi's care was truly the priority, not simply maximizing the bill. I also want to recognize everyone whose names I unfortunately didn't get. Especially in the beginning, I was so worried about Remi that remembering names was about the last thing on my mind. The surgical team was amazing. They kept me informed every step of the way, explained what was happening, what was normal, what to expect, and how Remi was doing. After Remi came out of surgery, they did everything they could to reassure me and make me feel better--even while immediately preparing for another surgery. Their compassion during what was obviously an incredibly busy night meant a lot. There was also a nurse who cared for Remi after surgery whose name I unfortunately didn't get. She was incredible. I had a lot of questions, and she patiently answered every one of them. She made sure Remi was constantly checked on and did everything she could to keep her comfortable while she recovered. I wish I had gotten everyone's names because there are more people who deserve to be recognized individually. Every person we encountered, from start to finish, treated Remi and our family with kindness and compassion. This was one of the hardest experiences I've had with Remi, but I never once felt like we were going through it alone. I trusted this team with a member of my family, and I would do so again without hesitation. Thank you to Dr. Campbell and everyone at VEG for taking such incredible care of our girl--and for taking care of us along the way.

I brought in my senior cattle dog mix Skyler on a Sunday night at 8pm. His vitals were immediately…read morechecked, and he was seen by a doctor promptly. She addressed his abscess, which had burst, causing blood and pus to flow down his chest area. The staff were professional, friendly and kind. I appreciated that they were attentive not only to the patient, but also to parents and other dogs present for emotional support. (I brought along Skyler's sister Scarlet who is a 2 year old dachshund mix.) They generously offered water and snacks to parents in addition to a blanket for Scarlet after noticing she was cold. In total, the visit took 3 hours, since Sky needed to be sedated. We returned 3 days after to remove his drain, which was done gently and at no extra charge. There was no problem submitting invoices to pet insurance, and the reimbursement was even expedited, since the insurance company found zero issues with the paperwork. Thank you

Drove from LA for my Golden Retriever Stella's TPLO surgery. Everyone at this office was…read moreexceptional! We were quoted 10k dollars in LA and I just knew we needed a day to do some research and cannot believe I found Dr Woods! If we lived closer she would 1000% be our vet. Everyone we spoke to in the lobby felt the same way we did which was very comforting. Thank you to Devin, Morgan, Marley and Hannah you all were so loving, amazing and truly caring. Thank you all so much. Highly recommend Cardiff Animal Hospital.

After being a customer at Cardiff Animal Hospital with my dog for eight years, I was dismissed as a…read moreclient after refusing their dental cleaning due to my complaints about their outrageous pricing and an unsatisfactory exam. They handled the situation with arrogance, no professionalism, and zero accountability. For a procedure with extractions, they would have charged me around $3,000. Please note that there is an exceptional service called Mexi Vet Express. They picked up my dog in San Diego, transported him to an awesome veterinary clinic in Tijuana, and returned him safely. For $785, he received X-rays, bloodwork, four extractions, take-home medication, a nail trim, and grooming. They communicate communicated four times via the phone and sent me photos throughout the eight hour process. They handled my dog so well, withzero attitude or arrogance, and genuine kindness and accountability--a stark contrast to my recent experience with Cardiff Animal Hospital.

Hazelnut and I are new to Companion Pet Care but we will never go anywhere else…read more This was an unprecedented level of care, compassion and kindness. Dr. Burghardt was thorough and engaging. From the moment I met him, I knew Hazelnut was in good hands and that he cared about helping us. The staff is all friendly and clearly love animals. An honest and trustworthy vet is priceless!! Thank you!!

My dog was only a patient here for a period of about 4 months. Everyone in the office was always…read morevery kind and Dr. Burghardt's exams were always very thorough. I never felt rushed which was appreciated and he had a very gentle demeanor about him. Unfortunately, our last visit didn't go well. I brought my dog in because his gums had started bleeding the night prior and there was blood in his stool. Dr. Burghardt diagnosed him with ITP, meaning he had low blood platelets, as was confirmed with blood testing that day. I was sent home with him that Friday afternoon with steroids. After reading more about the disease online, I called back later that day with follow up questions, but Dr. Burghardt had already stepped out for the weekend. We ended up taking our dog to the emergency vet later that evening and I'm so glad we did. Upon arrival, they said his platelet level was so low (essentially zero) that he was at risk for spontaneous bleeding - with potential to occur in his brain or lungs - and needed close monitoring and additional immune support. He ultimately died the next day after not responding quickly enough to the steroids and the identification of a tumor on his spleen (the likely culprit sending his immune system into a spiral). I'm mostly disappointed that we were sent home from Companion Pet Care on a Friday afternoon with little information, knowing that they were closed through the weekend. I don't think the severity of this condition was taken seriously enough or relayed to us in an appropriate manner. The office manager did call on Sunday to check in on him, at which time I shared that he had passed. I called back on Monday to see if they had received the ER records and to ask if Dr. Burghardt could call back at some point to summarize what had happened based on the medical records. At that point we were in shock and still confused since everything had happened so fast. We never got a call back or email which was really unfortunate. I would have thought he'd at least want to connect with us once since our dog was his patient and had died over the weekend. Ultimately, no one is to blame here but I don't feel like the situation was handled appropriately. I'm just so thankful we did our research and listened to our gut and brought him to the ER that evening so that he could be kept on fluids and oxygen support until it was his time to go. Apparently, ITP can develop and worsen VERY quickly. Keeping him at home would have been an awful experience and I'm sure the guilt we would have carried would have been unimaginable. More than anything, this is a warning to other pet owners that if you see those signs, please go to the ER immediately. This is not something you want to treat at home. Even if they seem fine in that moment, they could worsen within a matter or hours as our little guy did.

I did research on where to take my dog for a spay for years…read more It was very stressful reading studies, forums, and different opinions on whether we should do a traditional spay, an OSS, or ultimately a laparoscopic ovariectomy (LOVE spay). After a lot of research, we decided the LOVE spay was the best option for our girl. I came across Dr. Ryan Tedder at Coastal Animal Hospital. I was nervous about the procedure, but wow, this doctor is an absolute GEM. If only everyone was like him! He took the time to fully explain the LOVE spay procedure, answered all of our questions, and eased every doubt we had. The day came, and it was a successful surgery. Dr. Tedder called afterward, walked us through exactly how everything went, and when we picked her up, he went through everything again with us and explained her recovery. This is a far drive for us, but we will absolutely make it every single time if it means receiving this level of care for our girl. If you're worried about the LOVE spay or are thinking about this clinic, I promise you this is the right place. The staff is great, with the all-star Dr. Tedder manning the helm. Thank you for taking such amazing care of our girl.

Coastal animal hospital was so great all around! They took us as a walk in emergency on a Monday…read moresoon before closing. Everyone from the front desk staff, to the nurses, to the doctors were amazing and so helpful! Even though they were closing and it was later in the evening, they took their time with us and helped us get a diagnosis. The doctor took his time to explain all possible scenarios of what could have happened and made sure we were in the know about our dog's current situation. Amazing experience all around, I am considering transferring my pet to have this be her primary care office. You can tell they care and are willing to help in times most needed!

Here's a more balanced and effective way to express your frustration while removing accusatory…read morephrasing and keeping the tone respectful but firm: *** I'm very disappointed about my father's recent experience at the Drake Center. He's traveled the country and has never encountered a situation where caring for his elderly dog cost over $1,000 without being clearly informed beforehand. My concern is that the costs were not explained to him in advance, leaving him with an unexpectedly large bill that he could not reasonably afford. As an 80-year-old veteran, he trusted the staff to be transparent about pricing, and that trust was shaken. He also has early stage dementia, which makes it worse. While I'm sure the care provided to the pets is exceptional, I strongly believe clients deserve full visibility into expected costs before services are performed. Clear communication is essential, especially when serving elderly clients. My suggestion is to get a second opinion and find a place that is more affordable.

My kitty needed emergency surgery. The staff here was amazing. The vet made sure to let me know I…read morecould email her anytime and she'd get back to me...and she did. She helped me know what was happening at home, Post-op, was normal and kept me calm. I live 45 minutes away and I'd always go back there!

So happy with our visit today! Our dog had a bad ear infection. Dr Dvorcheck got us in the very…read morenext morning. Handled my extremely anxious dog perfectly! And respected my need to bring my blind deaf dog along since they are bonded. New location is soooo much bigger, new and lots of parking!!! Give them a chance and try this new improved location. (We are long time patients). 162 S. Rancho Sante Fe Rd. Office is to right of Firenze Italian restaurant. (In back) Lots of private parking in back. https://share.google/14HU9qfecPxW8hPpl

I am very sad to post this review for Santa Fe Animal Clinic, a clinic that I have used over the…read morepast 15 years with 5 cats. Dr. Tanaka left the clinic and things have steadily declined. On my last visit I brought Sage in because her regular flea medication had stopped working and she needed a worm pill and an antibiotic since she got infected. The initial estimate was about $800 but I did not do the tests they wanted so I paid a little less. Fast forward to this morning when my Chewy Autoship informed me that "Your veterinary clinic, Santa Fe Animal Clinic - CA, has opted not to support online prescription approvals through Chewy". So on the day before Thanksgiving I now have one additional errand of running to their office, picking up the prescription and mailing it in. To make things worse, they are holding my cat Pepper Jack's flea prescription hostage because he is healthy and has not seen the vet recently. I feel like they are using the prescriptions as leverage to force people to make unnecessary appointments and that they know some people will just pay for the flea medication when they arrive at the clinic out of convenience. I will not support a business that resort to withholding medications for my pets to get more of my money. I declined to schedule an appointment and am picking a new vet that cares for my fur babies. I asked her how many customers they have lost due to this policy she replied "I am not taking a tally".