Had an amazing experience at the Spring Hill store today. McKenzie went above and beyond when she…read morewas helping me with the fish and aquarium plants. She was kind and informative and asked me if I needed help as soon as she saw me. There was also a gentleman that greeted us when we first went into the store. He was very kind and very friendly as well and I later found out that he is the owner. It was so nice to see an owner on the floor interacting with customers. I can't say enough nice things about the staff and the store. The fish seemed very healthy and very active, and the tanks were exceptionally clean. Before today, I wasn't even aware that this store was here and I am so thankful that they are and I will definitely be shopping here in the future.

My dog looks terrible. She is a malshi and I asked for a puppy cut. She is young and sometimes a…read morelittle difficult but if you can't handle it don't do the job. Her ears were cut all the way to her cartledge. The groomer said she jumped and made her mess up one ear and then she had to cut the other to match. ​​She also blunt cut her tail. Never have I ever had a groomer do that. Her tail is cut straight! Can't wait for this to grow out. My poor baby!

I've been going to this location for the last almost 3 yrs with no problem. Lauren was great but…read moreleft. Today I went for my scheduled visit for my dog to be met with an attitude and seemingly racist behavior from someone name yulia (or something like that) was rude and refused to service my dog. Also, The tech Lydia who was suggested by Lauren refused service. Incompetent and unprofessional. If you love your pup, DO NOT take them there.

Stopped in to get bone broth for our dogs and was greeted by the sweetest lady, who showed me right…read moreto it! The cashier was also friendly and fast

Walked in and left with depression, smell was awful and animals left in terrible living conditions…read more Door couldn't even open all the wall overall probably the worst pet store I've ever seen.

It' smells disgusting and is super hot all the animals look like they are dying (I'm surprised they…read morearen't yet)

We had been searching all over for a specific plant. Upon enter the store we were greeted by Nick…read more He found exactly what we needed ! He was friendly and very knowledgeable! Forget box stores who tell you to go elsewhere...

Great pet store! however i feel like i have to up my cricket amount every time, because every time…read morei get crickets its a smaller and smaller amount

I love going here. Great customer service very good variety of some great dog food not found in any…read moreother stores.

Wow. Terrible customer service. I came in here to BUY cat flea medicine but the salesman tried to…read moreforce me into one product that does not kill flea eggs. I had to raise my voice at him to show me ALL the products and then let me choose the ones I want. Then I showed him how each product lists the ingredients right on the label, but he argued with me that they are all the same! He didn't even know what he was selling. Honestly, I shouldn't not have given him my money. I spent $136 on what I wanted for my 2 cats. I am not coming back here. Re: the owner's response. Shame on you. I barely raised my tone to let that man know that he could not bully me - and then he flat out lied about the products. This is just more bad service.

Very disappointed with my experience at Pet Supermarket. I purchased fish that died shortly after…read morebringing them home, despite having a properly maintained tank. Losing fish so quickly was frustrating and expensive. Based on this experience, I would not purchase fish from this store again.

We shop in the Inverness store alot. At least several times a week…read more And yesterday was the first time we got really rude sales person. It's really bothering me. There are lots of people that would love to have a Job if you are not happy with yours leave I understand it's not always easy being nice but shot you should try harder than that person did.

We needed a good harness for our mini doxie who just had leg surgery. We asked where the harness…read moresection was and were told, back wall. There were 2 blonde women working. Instead of assisting us, she and her coworker spent time cleaning up around the birds. (It should have only taken ONE person) We had difficulty finding the correct size and needed help. But the 2 associates kept sweeping, talking and laughing together. When we finally found a harness, we took it to the register. Finally one woman came up. We asked if she could help us making sure the harness was correct. She helped, rang us up and that was that. No thank you. I don't think I will be going back, unless it's to get my money back if the harness doesn't work. It was expensive! PET SUPERMARKET...DO BETTER! Especially since we were the only customers in the store! Yes the store was clean, the shelves full, bright colorful toys.

Past two years I have always had someone carry my 33 lb bag of dog food or at least offer to help…read morebut not this time. I noticed last few months customer service is lacking.

Salty paws is one of the most unique ice cream parlors that I have ever seen. They cater to your…read moredomestic pets. They have pet friendly ice cream. Some examples are maple with bacon and vanilla flavors. They also have gourmet bakery items and pet supplies. If you're interested in taking ice cream home that you can make yourself they have a full selection of dehydrated flavors. In the back, they have bathing sections that come with all supplies. You're able to pick different packages for affordable rates. They also offer grooming. This is a small business locally owns by two wonderful people who you make friends with on your first visit.. I highly recommend that you go and give this business a try for numerous reasons, but most importantly the experience!

Awesome place for pups to get a well deserved treat or buy a new toy, collar or leash!read more

The staff is very helpful and kind. They also sell quality stuff for dogs. Highly recommend.read more

From the owner: We are your friendly neighborhood Pet store. We have self-wash full-service grooming and so much…read moremore. Come in and check us out.

I went to find a kitten to give our Dachshund someone to play with. I adopted CC(Fibbertegibbet)…read moreas soon as I saw her. I brought her home 13 days ago and she has not only grown already and taken over the entire house and my husbands heart(he doesn't like cats, haha). She is a hoot to watch and keeps us laughing. Everything is a toy of course. My experience with the Humane Society was smooth, upfront regarding everything and I will go back at some point if necessary. By the way CC stands for crazy cat.

I would like to say I was happy with the two cats I adopted. Then we adopted two dogs, and we had…read moreno clue about the breed. Thay were dogs that work with cattle. They were very beautiful dogs; our only mistake was getting two at one time. So, we brought them back to the shelter. They seemed disappointed, But we thought we were doing the right thing. They both found a home and I'm very happy about that. But we went to adopt another dog and they turned us down, said this dog was very energetic and would not be a good fit for us. To be judge n jury to people who wanted to adopt an animal out of the shelter. We were very upset and still see it up for adoption. We have a awesome dog at home and she is trying to play with the cats. The cats don't want to play with her, since she is a lot bigger then them. We have a 1/2 acker yard for them to play in. My animals are spoiled, ask my friends. So, if you're going to be that way with people, maybe you should find a different job. So, if you're looking to adopt an animal, you should go to Hernando Sheriffs adoption center.