My husband and I were shopping for Hoka's. They had a pretty small selection. They did have my…read morehusband's size but not many colors to choose from. They had none in my size and only one color available. I won't look for athletic shoes again at Dick's. Regarding service, they brought the men's shoe out right away. It took a while for them to bring out anything for me to try on. After we tried on the shoes, we never saw the salesperson again.

I popped into the store today to buy a couple of accessories for my Stanley 40 oz. cup. I've been…read morein this store quite a few times and they typically have a HUGE selection of Stanley, Yeti, Owala, and Hydroflask drinking vessels in addition to other brands. Today as I browsed around, I noted that the store was overwhelmed with World Cup gear which is cool, but the merchandise that I saw, including Jerseys, t-shirts, shorts, etc., was really crowded and disorganized and it looked like the Tasmanian Devil had whirled himself through it. The aisles were also impossibly packed with stuff, and it made passing other customers an obstacle course. Anyway, I also walked past the flip-flops with the intention of possibly purchasing a new pair for the summer. Leather Olukais were almost $90, simple Havaianas were over $40, and plastic Birks were $50. Needless to say, I didn't buy any... I'll stick with my beloved & comfy Reefs that I bought last summer. Finally, I walked over the water bottles... There was one type of Stanley straws available and they were $11.25. I looked online and the same straws were originally priced at $15 , but were on sale for $9. There were no Stanley "boots" in the store, so I couldn't get one of those. They had some made by another brand, and a few Owala ones, but none of the colors worked with my tumbler. So I just decided to get the straws. I asked the cashier if they honor online prices, and she said they did which I appreciated. She looked at my phone and said, "oh these other straws are the ones that are on sale." I said, "these straws (in my hand) are the only ones that you have in the store." And then she agreed to give me the discount... Keep in mind that the prices of the same item were different online vs. in store, and then the higher priced straws were discounted even further. Buyer beware... I left the store with my straws in hand, and a burning desire not to return to this store again, unless I absolutely have to, as the shopping experience was mediocre in my opinion. Mahalo!

Wow, so I guess the previous issues here were accurate. Do not come in here if you looking for…read moreassistance. I have a trip and needed some things and not one person said anything but as I'm searching for literally any sign of actual product (the aisles are bare) I keep getting stared down by the two guys at the counter. Feels like "you don't belong". Guess I have to make it out of the southbay and spend money in Point Loma or other communities. Will not return.

I was kicked of this store for "looking homeless" and was accused of stealing. When I walked in I…read morewas on the phone with my girlfriend and was talking to her about the stuff in the store. The manager followed me around the entire time and stood within 5 feet of me at all times repeatedly asking me questions regarding what I was looking for. I talked about the exact gear that I needed and he immediately referred me to another store without even looking to see if I he had it. He interrupted my phone call and told me I "looked homeless" and that I needed to get out and I can pay for the things that I had in my hand, a few hooks and weights. At that point I was disgusted with his behavior and no longer wanted to do business there. I asked for a real reason why he was doing that and he repeated that I looked homeless and that he was calling the police. There was nothing I could do or say to convince so I decided to leave. West Marine HAS to do something about this it is unacceptable.

Sold me some good quality arrows for target and hunting good place to purchase hunting goods small…read morebut but gigantic eye view of products I truly recommend for all archery fans

The staff is so nice here! I came in thinking I needed to replace my bowstring but instead he…read morelooked it over and waxed/tightened up my bow for me and even gave me an impromptu lesson which was super helpful. I'll be coming back here for all my archery needs. Thank you so much, bow and arrow shop!

Full disclosure: I know nothing about fishing, fishing supplies, or cost. However, with that being…read moresaid I do know when someone is trying to up-sale you, rip you off, and has poor customer service. Came in today after lunch to have my son's fishing spool replaced. Max was amazing! Friendly, professional, and had great customer service. Note: my son went there last week to have line put on his new reel. He could have tried to up sale me and try to get me to purchase other things but he didn't. He also remembered my son and had nice things to say. I asked him some questions and he seemed very knowledgeable. Fixed the line on my son's reel for free. The store is pretty small and full of supplies. Parking is very limited. As a customer I value service over anything. With max's service it felt like a local mom/ pop shop and I was a regular customer there. Thank you Max for your help. Service 5/5

Definitely, this place deserves NO STARS…read more 57+ years fishing and this place represents everything that is wrong with fishing everywhere lumped into one place. So let us get started. The replies are fake apologies, "I am sorry you feel that way," gaslighting, "You misunderstood," playing Doctor, "You are crazy," and blaming others; "Yelp" this and that. Wondering if those 5 Star Reviews are even real because the people leaving them have so few, if any other reviews. I can understand having a bad day, week, month, year, but this nonsense decades? For me, for anyone, to be wanting to be treated this incredibly badly, repeatedly is beyond me. For the high prices, shotty customer service, and recommendations always for the highest profit margin items, other places are far better.

After 40 years of surfing, I thought I'd seen everything a surf shop could offer. Bird's proved me…read morewrong. I came in looking for a new board and was fortunate enough to work directly with Bird himself. From the moment we started talking, it was clear this wasn't going to be a typical retail experience. He took real time to understand what boards I currently ride and -- more importantly -- what I'm actually trying to get out of a new one. Patient, knowledgeable, and completely free of the condescension that can sometimes creep into shops like this. No ego, just genuine expertise. We narrowed it down to two models, and here's where Bird's went from great to extraordinary: rather than push me toward a decision, Bird offered to loan me one of his own personal boards to try out first. In four decades of surfing, no shop has ever made me that offer. Ever. This is what a surf shop should be. Highest possible recommendation.

Between my husband and I we have officially bought five boards from the shop! Most recently we…read morebought two boards today, a 7'4 torque board and a 7'0 Tomo. We love coming to this place to buy our boards, one for the selection, two for the knowledgeable and honest staff. Most of our boards we have sought advice and guidance from Francois and today we had the pleasure of meeting Bird (the owner)! Which honestly I didn't realize was even the owner until after we left in my husband told me lol. I really enjoy how honest and knowledgeable the staff is it really has made my husband and I feel good about picking boards. Boards are not cheap, they are definitely an investment and the right technology size, length, type all can make a huge difference. So I don't trust anywhere else to go but this place! You can also do a demo rental at their OB shed location before you make a purchase!

This is my go to store for athletic shoes. I browse the sales and often find just what I need at a…read moregood price. Service has always been polite and efficient.

My kids have been involved in various sports, including wrestling, track, soccer, and cross…read morecountry. We also enjoy fishing and have purchased a few items from here. Employees are helpful. Free parking. They offer a 10 percent military discount. I subscribed to the email and received notifications for discounts.

My small old school sporting good store that has weathered and outlasted all others over the…read moredecades. And I've been coming here since a wee young lad so like 4-5 of those decades! So many years of reliability for last minute fishing tackle and bait for me and friends. Hooks, frozen mackerels, and night crawlers have topped the list. You may not find it all here, but they do have online shopping too. Oh and if you sign up with your email, you will get daily deals and coupons that provide additional savings. You can search to see which locations have the items in stock, which is nice. Sometimes you get there and they don't have it..However, you'd be surprised though how much they pack into a small store, as normally the items are in stock at this location. The employees have been helpful to me, but most work part time, are a little distracted, and some won't have knowledge with specific questions on items. But they do try their best it seems. This best thing to me is this corporation seems to be one of the few that are not closing locations, because there is always a demand for sporting activities. They have the basics whether you are playing sports and/or hunting or fishing. Even just frisbee throwing! They constantly offer good deals on running and workout shoes and apparel. An incentive to stay active?! Get off that sofa, get out and do something kinda fun!

Visited this location to find some boxing accessories. Walked in was "greeted," by three associates…read morewho were chatting away. I asked about what I was looking for, got some ambiguous it's in the back right corner and a finger point or follow up questions or assistance. I go back there and realize that the store has at least 20 customers so pretty packed for a Big 5. I could not find what I needed and walked the store a bit. There was a 20% sale happening so that was a bonus but I refuse to buy anything from an establishment that does not value customer service. When I left....two of the same three associates were still just chatting away without regard to the customers. Will not be back unfortunately.

Benji helped me get set up with everything as a day one new guy. Helped me get everything I needed…read more& I came in way under budget than I expected! He also taught me how to do all of my knots and really suited me up. Honestly, show me a better fishing shop and I will buy you a beer. This place is awesome.

We had a great experience buying bait and fishing gear from Squidco. All the workers were very…read morefriendly and helpful. Even gave my kids a lollipop and a free swimbait. We will be back