The Channel Guy is excellent. Everything about working with him was great: A very nice lady does…read morethe scheduling for him, and he shows up on time and gets the work done fast. What else could you ask for! I'm disappointed in Bob B's very unfair review, especially after reading the very professional response from the Channel Guy's business manager.

ATTEMPTED StarLink install…read more.. Terrible experience. They came to my home and had the wrong ladder so they left. Couldn't reschedule for the same day. So I figured it all out myself and if they had just walked around the house, they would've noticed a previous DIRECTV install bracket (already bolted into the house) that they could've used. I sent them a picture of it and they said they couldn't use it. But I'm literally writing this review from StarLink that I set up myself. For free! ! I've now got the entire thing setup by myself, and simply have to go to Home Depot in the morning and buy a few small things to make everything look neat. Most simple install ever. They did not research the project or even look at the height of my home. Super disappointing ! It's like any other business. When they get really busy, you' really find out how good they are at managing things.

We got Frontier fiber installed back in December 2025. But since the line is across the street they…read morehad to run it through the air across the street, tie it to one of my trees and then drape it diagonally across my front lawn about 250 ft to my house. It was fine when the snow was on the ground but I've been having to move it around each time I mow my lawn now. I've called them repeatedly to have them bury the line and they've given me three dates now that came and went, and aside from the initial visit, where they texted me saying they couldn't bury the line because of snow, the other two dates came and went without giving me a reason. I've been calling them every month now having them give me full credit for each month the job remains unfinished.

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

Spectrum customer service is second to none. You call - they come…read more When our internet failed one morning, we had a service tech (John) arrive that afternoon. When our internet failed the next morning for a second time, we had another tech (Lester), again in the afternoon, who diagnosed and solved the problem. Problem solved, happy customer.

Unfortunately, Spectrum is the worst service. For six months, I have experienced intermittent…read moreservice and was told that if I requested a technician, there would be a 4-6 hour window. When I explained I could not wait 4-6 hours on any given day, they then changed their story about the wait time for a technician to same-day. After six months of unplugging and plugging in my service, I did my best to manage the intermittent service until September 3, 2026, when I finally could not take it anymore. A technician finally came out same-day and discovered I had a bad line. The internet service worked for seven days, until September 10. I have called five times and spoken with Kevin, Heather, Claudio, and now Ben, who are all giving me the runaround, though all I am asking for is six months of credit -- not to cancel my service. Spectrum is delusional to think they can charge customers for service that does not work as advertised. By "working," I simply mean having an internet connection -- that is the fundamental function I was expecting. Nothing fancy, just an internet connection, for which they charge over $75.00 per month. Ben is refusing to provide the six months' credit and is instead only offering one month.

Domingo is a great guy! Hooked me up with the new iPhone 13 pro max! Free case, screen protector…read moreand a phone holder for my car! Check his store out, you will not be disappointed! Also wanted to mention that he does payment plans through progressive leasing! If you don't have the funds, there's always a way! https://progleasing.com Thanks again for the purchase!

From the owner: At Wireless Professional Solutions, we provide complete home solutions including high-speed…read moreinternet, cable TV, and home phone services with exclusive bundle deals. Your one-stop shop for all things connectivity in Jefferson Park and greater Los Angeles.

I've had the best service with Spectrum! We have 5 phone lines with a great price! When I need to…read morereturn an old modem..I return it at UPS! I've been a customer for several years! Customer service has been great! When I call they're always helpful! No complaints! My friend saved $2,000. a year by signing up with Spectrum! No problems!

Zero Stars, folks! G*d D*mn these sociopathic companies that…read morejust keep rolling with awful service, despite our complaints, surveys, major active class-action lawsuits, their data breaches, deceptive fee structures, and past severe liability cases! Who tf do they think they are? Not only was my service spotty as all get-out, but customer service and response was slow and never resolved my connection and data speeds. It's infuriating to have no service and you have to wait till morning to communicate this to them - then wait days (a week) for anyone to come out and investigate. But they sure knew how to take my money every 30 days and lock it in a few days beforehand. For those interested, I switched to Starry a couple/few years ago and never looked back... or at least I've tried not to! These Spectrum %#$* continue to send me junk mail on the daily! and most of it is under the name of someone who hasn't lived here for six (6) years! STOP SENDING ME YOUR TRASH MAIL! I'M SICK OF SENDING IT BACK TO YOU WITH "NOT AT THIS ADDRESS." These sociopaths couldn't respect me when I paid them for years and put up with the slow, splotchy service, payment issues and almost non-existent (we give a sh*t) customer service; and, they can't respect me now, after years of cancelling them and now enjoying satisfied service with Starry: faster, cheaper, responsive (yes, their app is THE WORST, as is their stupid AI dog) And Starry bills me relatively on the same day each month, not every 30 days (like Spectrum) so the date continues to change. Thank goodness for CHOICE! I was a bit afraid of the Verizon takeover of Starry; but, so far, it hasn't been disruptive.

I've had Bai service for 5 years. I'm completely satisfied with service and technicians. Today Sal…read morearrived on time, was thoughtful when he asked if he should remove his shoes. His service was quick and with a smile. Thank you Sal M and thank you Bai.

This is the WORST internet service I have ever had. I thought Spectrum was bad, but this is even…read moreworse. Anytime you call it's a minimum of a 1 hour wait before speaking with someone. I pressed the call back feature and that call went straight to voicemail even though my phone accepts calls from unknown numbers. I called back the number provided to me. After an hour of being on hold, I was connected with someone who told me to restart my router- even though my building does NOT have physical routers as our wifi comes with our building. She then told me she was from the SALES team and would connect me with someone from the tech team. After being on hold for over an hour, I was connected with someone else from the sales team?! Luckily, Bernadette was initially from the tech support team and was able to actually do something and restart my router from her end. Thank god for Bernadette or I would have thrown my phone over my balcony. Although in the end, there is nothing you can do besides restarting your router. Bai Connect/Zentro is the WORST, DO NOT GET THIS PROVIDER. I can guarantee all these 5 star reviews are FAKE from people in their company. This internet provider is a SCAM. At least At&T or Spectrum has actual people able to help you or send technicians. I would NEVER get this internet service again.

I needed to remove my old satellite dish from a 3rd story condominium because of my HOA rules…read more They needed me to remove it asap ( after a letter or two...) I thought about just doing it myself to save some money,and realized going up on the roof wasn't a good idea. I decided to go with a professional instead. I requested a quote from several businesses and Vik at Onpoint contacted me right away with a really great quote. OnPoint Installers were very accommodating and were able to come by the next day . Onpoint Installers was professional and got the job done safely and quickly. I was pretty impressed with the service and highly recommend them. Thanks Vik!!

I reached out to two different places for a quote via Yelp and Vick from OnPoint got back to me in…read moreminutes (still waiting to hear from the other guys...). He showed up on time the very next day, in the pouring rain and didn't even blink when he realized the TVs were way bigger than I had said they were (whoops). Moved two TVs from our old place to our new place with the utmost efficiency and triple checked they were hooked up correctly and in the right place before taking off. Also stayed within the quote he gave me. HIGHLY recommend these guys!!!

Good service very professional…read more The TV looks great in the living room And it can also tilt

Good price, excellent communication, went above and beyond to solve problems - Jay did a fantastic…read morejob and since we've moved again we want to book him again!

Well, this has been a crazy journey getting my cable box and power cord etc for my new tv. My…read morehusband went there a few days ago but they needed the cable box. So, I went super early yesterday and waited patiently for it to open. It went really well I was in and out in five minutes. Got home and it wasn't working ... ( ;(((( ) got on the phone with tech support and spoke with the lovely Annel. We just couldn't make it work so I had to make an appointment with someone to come last night. Turns out the box was "jank" and the HDMI connector was not connecting. Turns out we had to replace the cord for the HDMI and get a new box because the one that I got brand new from the store was not working 2 1/2 hours later it's working. Rafi, the wonderful technician was patient and quite adept at his job! Annel and Rafi, you have my respect! However, why would the man who gave the new box NOT have had it checked? This whole experience was super stressful and time consuming!!! I met some lovely people waiting on the line outside and that experience was great. I even bumped into my best friend Paul in the parking lot so that was fun but honestly, the rest of my day was stressful and aggravating.! All's well that ends well I guess and hopefully I will not have to deal with this again any time soon. On the other hand, since I didn't have a TV for four days, I read an entire book that I've been dying to read for a while, so it turned out to be a winning situation, albeit a long and slow process!!!!

The worst customer service and billing issues. This company has gone down the tubes. Stuck it out…read morefor almost 2 decades. Truly such a waste and shame to give money to a company with constant service issues and a lack of integrity keeping their promises. BEWARE AWFUL COMPANY!

Excellent. Quick. Efficient. Within a day notice and best price. Thank you!! Will keep you in mind.read more

They were quick in response, got here between the time they advised me he would get to my house…read more I requested tv mounting got quoted a good price. Then got charged something different due to using different nails. I like being advised before hand of any possible add charges so that's why 4 stars. Just wanted to get my tv mounted right away so didn't really make a big deal. Took approximately 15min-20min.