Got a call from a random number someone asking for the owner lol how many morons are going to admit to that over the phone with some stranger. Anywho she asked for owner I said I am not. I asked who was calling and got hung up on by this dumb bitch trying to sell me something. Guess what I am the owner the owner that will never do business with these clowns. Fyi I just happen to need some custom made pens, magnets, and cups. read more

Specialty Graphics - Screen Printing Near Me - Phoenix, Arizona

This company calls nonstop and we have told them we will call if we need anything! The guy that called today was very rude and said they will continue to call no matter what, in my opinion that is harassment. We continue to block all of the numbers they call from the latest number is 407-587-6655. Even if they had better products I won't purchase one more thing from them after today's call. We found a nice local company to do business with. read more

Have done business with them a number of times over the years. Products usually show up on time. I usually stay with the $2-4 items. The quality is decent for the price. Definitely convenient. They call me around every 3 months. If I don't want to order I will stop them in the pitch and tell them. They say ok and call me later on in the year. They are sales people. If they hear hesitation they will push. That's what sales people do. If you don't want the calls be firm and brief. read more

I ordered pens from them about a year ago. At first the pens were nice but as the months went by the pens ripped up and my personalized name on the pens started to fade away and come off. They literally harass me and call monthly. It's gotten out of hand. At first the pen lady used to call me constantly then a male started to call me. They call off of different numbers. Each number they call off I block but they always find another to call off of. I have expressed to them MULTIPLE TIMES I AM NOT INTERESTED. This is my final warning speciality graphics! I will get the police involved if you all harass me again. I'm not interested, that's not how you sell yourself by constantly harassing people to buy more items. If people love your items they will automatically grasp back to you all. I do not recommend working with them, calling them anything. UNLESS you want to get harassed and try to get persuaded to buy more products read more

I do not know how this place stays in business. They have the rudest staff I have ever experienced. Very pushy and and go over my head by calling my boss on his cell phone, which they have been instructed not to do. Whomever owns this place should be ashamed for running a business like this. Only putting one star because I can't put zero. Thinking that we need to start reporting them to the better business bureau. read more

Guy called and said he had high quality pens for sale and I bought some. Ended up being low quality Chinese junk. Now they won't leave me alone even though I've asked several times. read more

I received a cold call today from this company. I then listened to an aggressive sales pitch. When I told the sales manager that I would have my office manager give them a call he said, "that is not how we do business." I then heard him mumbling about me before he hung up the phone. I wouldn't recommend doing business with this company whichever way they may go about doing it. read more

Starting a conversation off with "I'm the guy with the pens, magnets and bad jokes" while I'm in the middle of a workday does not make me want to finish the conversation. I was given one price for 150 pens then when I asked for a website and was given 'specgraph.com' to look at while I was talking to the salesguy, the price all of a sudden dropped. Then when I asked why I couldn't order directly from the website the salesguy said "Can you keep a secret? If so, I can drop the price even more just for you just don't tell anyone else...." He then said "I have more bad jokes for you!" and I hung up. Seriously. I'm at work and don't need this. Just give me a website so I can look at things in my own time. I'm not about to drop $200+ and give credit card info to some stranger on the phone because he tells bad jokes. The only reason I picked up the phone was because a local number showed, not an Arizona number or an 800 number. I HATE when companies do that. read more

I also have the same response to this company. Made the mistake over 2 years ago, of getting samples from them (which were absolute garbage), and have been on their call list ever since (literally they call every 6 weeks or so). It's so bad, I practically have their sales speech memorized - "Hey, I don't know if you remember me, but I'm the guys with the pens & magnets, and the bad jokes..." I ALWAYS tell them to remove my name from their list, reminding them that I've requested it before, and they either hang up, or argue that I've never requested it. This time, I CALLED THEM and talked to a supervisor, and gave my number to him to be removed (which he said he would). Time will tell... read more

Specialty Graphics is horrible to do business with. Last time we ordered from them, it was pens that goobered ink all over the place. They sent me more to replace the ones that were bad...new ones were worse. They have been told not to call, but maybe they don't understand English unless there is a dollar sign involved. They call every 2 or 3 days, sometimes a number of times in a day. We tell them we are with a customer, but they will not hang up. "Just give me two minutes of your time" they say. We repeat, we are with a customer and they argue with us! They use a cell phone with a local number to fool you and it is never the same number. Everything they do forces you to be rude to them! We just hang up on them. read more

Specialy Graphics calls with some frequency (at least once a quarter) to hawk customized pens, coffee mugs, keychains, etc - the kind of items you'd give out at trade shows or to customers. They can be aggressive, but also rather friendly, and I have bought some pens and flash drives from them with my business name engraved on them. Every order has arrived as promised and they charged only what they said they would charge. I have have found the service useful. They now use Caller ID, so you can ignore them if you don't want to take the call. read more

I got a call from these guys for the first time yesterday while I was on the road. After reading all the reviews on Yelp, I am confident I am writing about the same company - Specialty Graphics as they introduced themselves as I was told on the phone, NOT Stellar Graphix as they are trying to claim. Yes, hard sales techniques and won't take no for an answer. I asked them to provide me with their website or send me a photo of the pens they were selling before I would make a decision. Dash (or Cash) just kept dropping the price or adding more to the quantity. He started at $269 for 100 pens, and came down to $239 for 150 pens until I hung up. Got another call 6 hours later from the same phone number so that matches up with what everyone else is reporting about this company. I'm glad I didn't place an order and that my phone has a "reject" list that I can add their phone number to. read more

Rude telemarketer calls saying SGI? Its not this company. The company you are looking for is Stellar Graphix Inc. out of Phoenix. Owner is John Eisel. 480-302-0809 480-621-7429 877-306-8876 Basically a disgruntled employee of the real SGI started his own company with similar name and blocked caller ID to bury this company. read more

Horrible customer service!! I tried to nicely explain to customer service that I am not satisfied with their product the same day I received it. They continued on with the conversation by trying to convince me to keep them. I tried to compromise by saying I would send the package back, and review other products of theirs that may interest me. Nothing is good enough for them except for the idea of me keeping the package, and paying for it. Threatened me with sending it to collections as well. What kind of customer service is that?! They even refused to send me a return shipping label. Rather than continue to explain that I do not want this specific product I am shipping it back myself, tracking number and all. Please take the reviews on this website seriously before considering doing business with Sgi Specialty Graphics!! read more

Due to the holidays my order was slightly delayed. I'm paying COD and look forward to receiving these pens to hand out in the new year rather than over the holiday event season read more

After waiting in the lobby for 20 minutes, DAVE cussed me out dropping the F bomb and what not because I was a little late due to traffic (about 10 mins) They make you yell when you speak the script and every little syllable must be on point. A**holes and would not reccomend applying, you'll end up being let go within the first 2 weeks if you're not perfect with what they want. Definitely not someone I'd want to lead my company. If hes the owner then thTs even worse, they've been in the same crappy office for like 13+ years and honestly, idk how... Sh!theads. read more

I just placed my second order with Specialty Graphics. They were persistent but they have great prices and they delivered my order in about 3 weeks--- which I was told when I placed the order. Direct selling over the phone is tough! These guys are very good at selling their products! read more

I keep on getting obnoxious rude calls from this company even though my phone numbers are on the do not call list and I've asked them time and time again to remove my phone number from their call list. What's really bad now is that they've disabled their caller ID so their call comes in from an unknown phone number. If there was such a thing as a ZERO star rating, I would use it. read more

Rude obnoxious sales calls and despite my demands that they remove me from their call list, they continue to call. Complete jerks. Do not give them any business! read more

I received a call from 602-384-2918. The person (Patrick) talked fast to the point I can barely understand him. When I told him I was not interested, he asked if my doors were still open in an obnoxious manner. I first called the company and briefly explained I wanted to talk to the sales manager about a less than pleasant call and they wanted to send me to the sales manager. I said that either they give me to the sales manager or the president or I would contact the BBB. I spoke to the sales manager for this business at the Phoenix location and spoke to Arnold who is supposed to be the sales manager. I gave him the name Patrick who called me and he said they have 400 sales people. He wanted to know the caller id which was on my cell phone and I honestly was not about to hang up and look it up. He said I could do that or he could end the call. Seriously? I ended the call and am sharing the experience here. I will also post on Yelp and contact the FTC to share this companies business practices. There is no need to be talking to potential customers like that. Why is this company still in business. The reviews are terrible. I would be embarrassed to work for this company. read more

It doesn't seem that this company cares, but I am going to reiterate what others have said in an effort to make sure this company goes out of business. I own a small business in Phoenix and have no staff, so every minute that I spend on the phone with a telemarketer takes away from my time to conduct my own business. This company has continued to call me non-stop for at least the past year. I've tried being polite and respectful, I've gotten more aggresive in my response, but they don't seem to care. They will not stop calling me. I have threatened to file a complaint with the Attorney General's office, but they insist on continuing to call. Please, for the love of all that is right in this world, do not due business with this company! read more

Poor business practices should be included as "firsthand customer experience". It was still an interaction I had with this business. Yelp deleted my first review due to "lack of firsthand customer experience" but I would like to point out that my "firsthand customer experience" with this business was extremely poor; so poor that I am writing ANOTHER review! They called multiple times seeking purchases for promotional products and when we asked to be removed from the call list we were treated like idiots by "Richard" or hung up on REPEATEDLY. We haven't received anymore calls from them after talking to "Jessie". Even if I didn't make a purchase, my review should be considered to warn other potential consumers for poor service which happens all the time when I read other reviews. By the way, if you're curious, here are Yelp's Review Guidelines: "The best reviews are passionate and personal. They offer a rich narrative, a wealth of detail, and a helpful tip or two for other consumers. Here are some additional thoughts for conscientious reviewers. Personal experience: We want to hear about your firsthand consumer experience, not what you heard from your co-worker or significant other. Try to tell your own story without resorting to broad generalizations and conclusory allegations. Accuracy: Make sure your review is factually correct. Feel free to air your opinions, but don't exaggerate or misrepresent your experience. We don't take sides when it comes to factual disputes, so we expect you to stand behind your review. Review updates: Review updates should reflect a new experience or interaction with the business. Don't tell the same old story you've already told. If you'd like to add new insight to an old experience, just edit your review instead of creating a new update." read more

Like a few others have said, these guys keep calling me, even after I tell them to take me off their call list. They will call, hang up when I say hello, then I call back and find out who it is. Why would I ever want to do business with a company like this? read more

We have bought all of our promotional pens, flashlights and other products from Specialty Graphics. This is phone sales, a very tough business and yes they call a few times a year to sell us more.... Great . I really like my sales rep Casey, he always makes me laugh with a joke of the day. I would much rather pay a salesman then some silent website to provide our stuff. Great Prices and products have been very good quality. Thanks Casey . read more

With such a lack of care in evaluating who they hire, how could I ever justify purchasing a product from them in the future? Throughout the past weeks I have been receiving calls from SGI on a daily basis. The last three times, however, are the only last times I have made it to my phone within seconds to answer them. So many more phone calls end with me being hung up because their "customer service" quality ranks so low that the sales people barely allow the phone to ring once before moving onto the next number. The first person I was able to talk to provided me with a script as all are scripted. Despite the man being professional and a hard seller, doing his job, I did not like the way their scripts force the sales people to act as though you have talked to them before or that they have a new product. I have never given them permission to call me back when they have a new product but all three people state I have (all three also called with different "new" products). So the issue was not with the first guy, as much, but with the second and third person I talked to. Yesterday, March 19th, I politely told the woman I had already been contacted and had stated I was not able to take part in purchasing any of their products. Before I was able to finish that sentence, the older woman hung up on me. A simple, "sorry to bother you again" or something of that nature would have been polite. I am not asking for much but asking for a person calling me for money to be polite. Today, March 20th, I received yet another call from SGI where a southern sounding man started going into his script. I again politely stated I was already contacted and not interested. However, before I could finish that sentence, he interrupted me and said, "well your doors are still open ain't they?". I told him they were but I was not able to make a purchase nor interested and for him to have a nice day and take me off the calling list. He ignored me and started into his script again and I stated, "buddy, I am being nice to you and I would appreciate you being nice to me; please put me on the do not call list." At that point, he stated in a sarcastic tone, "we will be sure to call you back when we have a new item" and hung up the phone. I called, as I did yesterday, the SGI office in Phoenix. Yesterday, they told me I had to give my number as customer service did not accept incoming calls but later let me talk to a guy who apologized for the actions of "single caller". Today, same apology and excuse of how they cannot monitor every call. Sadly, if they actually monitored their hiring officials, this problem might not be so bad. He was able to inform me that the callers were not able to place a number on a do not call list. Something I find rather hard to believe seeing I use to work in a call center raising money for University programs. I would highly recommend that you do not give your business to a place that cares little about their customers and only wants their money. Apparently a repeat customer is not something they find valuable. If the only thing that can be said is a few bad apples exist, they have a few bad apples as 2/3 of the people I talked to were extremely rude. Not only that but their products are more expensive than where I now order from and the ones that are cheaper, are "cheaper" indeed. Note: For those who assume I am getting calls at a business number, it is actually my cell phone they are calling. Looks like a lawsuit in the making as being registered on the national do not call list seems to mean nothing to them. read more

Rude sales rep tried to shout me down as I asked them to take me off their call list. I would NEVER do business with them given this behavior. read more

This company is a joke. I made the mistake of buying from them once years ago. They keep calling & pushing new items. I have asked them to stop calling & remove me from the call list. They don't. The last salesman was extremely rude when I asked him to stop calling on 4/18/13. Called me a "douchbag" & hung up. Don't waste your time with these people. read more

This is one of the rudest and most unprofessional companies I have ever come in contact with! They called our business several times a week, finally my husband gave in. The first person that called ( and took the order ) was very nice, a little pushy but not bad. The 2nd person to represent Specialty Graphics was Amanda, she called to verify our order. 1st call left a message 2nd call I answered, she asked to speak with my husband I told here that he was with a customer could I help her or take a message? No I have already left one, he can call me back and hung up before I could say another word. 3rd call from her.... I saw who it was on the caller ID and handed it to my husband, I told him this call was for him, it was Amanda from Specialty Graphics, & she is RUUUUDDDDDEEEE! He rolled is eyes and answered the phone, the call went great til he asked when or how would he receive his tracking number, would they email it or call him with it? She said no, you will get an invoice then 3 weeks from that. He then explained that he was paying COD so he needed a tracking number and if it was going UPS then they would have one. She then told him that it would be 3 weeks from today, so that would be ABOUT the 1st, so just go get it then and if they come before then, they will try another 2 times.... He then told her that no, we receive shipments and they come from all over the world EVERY single day and they are delivered through UPS, FedEx, and USPS, why can't they provide a tracking number? Because we just don't, was her answer. My husband told her that she was being very rude, she told him no she was just trying to help him. He told her that in fact she was rude to him and to me the day before. When I recanted our conversation, she said well I have already left a message and didn't want to waste "our" time. My husband then told her, yes you are correct we don't want to waste your time either, so cancel our order. The only thing she said was OK. He called back to talk to a supervisor, we both swear that it was the same lady, he asked to speak with a supervisor she hung up, we called back and by this time my husband had, had enough. He explained everything to her she apologized and took his name and phone number, so now we are waiting to hear back from someone but from what I have read on here, well good luck in finding someone who really cares... Rant over read more

I was contacted today by "Cash". he did some corny jokes I chuckled at and offered me a item that really perked my interest. So I ordered the minimum quantity. We'll see how they turn out...I'll update and adjust the stars accordingly when the product arrives. read more

Worst company EVER. I have never done business with them. and never will. I have asked them to not call me on several occasions and they always tell me that they are removing me from their list. but they always call back. I have turned them into the national DO NOT CALL LIST. and i would urge everyone to do the same. NEVER DO BUSINESS WITH THIS COMPANY. read more

As everyone else here, I have been dealing with the same rude telemarketing call's from these people for several years. They even told me, "If you place an order with us, we will stop harrassing you". That's called extortion. I have never done business with them, I have told them I never will, but they continue to call, talk over me, hang-up. read more

The marketing rep called us and was very rude. At the end of the conversation he just won't hang up and started cursing. Very unprofessional. If their marketing team is like that then I imagine how their whole company service is. read more

I got a call today from a very nice girl Victoria wanting to sell me pens. Having been in phone sales in my day I recognize the canned responses and a written script. I have no problem with that at all. Phone sales is for people who don't mind rejection. I get 5-10 calls a week from people trying to sell me stuff. Most of the time I listen to the pitch and see how good they are. There is always something to learn if your willing to listen. As for today each time I objected she worked hard to get me back to saying yes. Now she did have a somewhat silly excuse for trying to sell me pens and I had no interest. However I am in the market for other items. I explained to her that I had Zero interest in pens but would be interested in other items. She ignored what I was saying and went back to the pens. I again said I'm not interested in pens but would be interested in other items. Items that would work for my business. I asked for her contact info so I could call back and specifically asked about magnets. She said she didn't know about magnets but she was gonna cut me a break on the pens. I told her that I'm not interested in pens but if she gave me her number I would call her about other items. At this point I explained to her that I do NOT make quick decisions from people I do not know and I was not buying today PERIOD! I again asked for her contact info and he response was "Your not from Kentucky are you? Because you have some horse trading skills." And if I could keep a secret she was going to take another $15 dollars off my order of pens. It was at that time I hung up. What was painfully clear to me is that this company has either not trained its people well or didn't care what would work for my business. So now they will not even get a chance to earn my business. However the tiny order of pens for $150 bucks cost them the chance at $4000-$5000 in other items I am shopping now. read more

This place continues to call my private cell phone. I asked them to please stop calling me. Brian, the sales guy, told me to 'Shut Up' and then hung up on me. Really? Stay away from this place. Obnoxious, low class business! read more

They call in the evenings from blocked numbers. I've asked to be removed from their call list 3 times and they continue calling

Their sales people cold call from some list they get and I keep telling them every month I don't need anything or want anything from there. They are both rude and pushy like the other reviewer said. Their products may be good, but their business practices are horrible. read more

This is my first Yelp review. but I bought a small business a year ago and I think the previous owner probably placed one order with Specialty Graphics. "Tim" calls quite often, and always starts with the same "everybody likes a bad joke" line - even though I have told him I have a very good friend who owns a large promotions company and that Specialty has 0% chance of getting my business. I have tried to be kind - told him I understand he is trying to do his job, but is completely wasting time with me. He is always courteous, but continues to call and launches right into his sales pitch for the latest promotion even though I now interupt him and tell him "as I told you in the past, you have 0 chance of my business. As other Yelp reviewers have mentioned, the prices keep dropping dramatically the more I say no. Interestingly, the phone number he calls from is a local NJ area code ( 609-201-0717) even though they are in Phoenix. I blocked the number he called from Monday, and today he called from another 609-201-0719. Blocked that also. read more

This company was extremely rude and used profane statements against god etc. I recorded the call, and it was from a guy named Dan. He said he runs the company. This was Feb 19 2013. read more

I made an online purchase with specialty graphics and found I wanted to add more to my order. I emailed with no response. I called at 11 am to find a rude customer service agent that then hung up on me while I was silent looking through emails. She never asked if I was still there, she just hung up. I called back to have her argue with me. Over their policies. Ever point she had I found contrary information on their website. I talked to a manager that claimed to be the company owner. He had the same disposition. They were only interested in telling me to place another order with them so that could charge shipping again at a higher premium. Probably the worst customer service I have seen. This was my first and last order with them. They try to almost force you to use over priced shipping saying that USPS will take longer to get time sensitive orders to you. I can't speak for quality of product or shipping speed. But I can speak to their customer service. In my business I need to rely on awesome customer service. Very few issues come up but when they do they should be dealt with in a pleasant manner. read more