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Specialty Insulation NW

4.2 (63 reviews)
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Services - Specialty Insulation NW

Insulation removal

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Yifei L.

I had a mixed feeling with Specialty Insulation. We hired them to clean our crawlspace in September in 2019 because there was bad smell coming out from the vent. They replaced most of the stuff in crawl space and sealed holes in crawl space. They also found a broken pipe below our kitchen and fixed it. However I didn't get to the very end of the crawl space (where the leak is identified) to check the broken pipe after the work was done since it was kind of hard to get there and I trusted them. The bad smell did seem to disappear so I assume they did the right fix. I was satisfied by then. Then about 6 months later, the bad smell came back again. I called Specialty Insulation and asked them to take a look and see if it was the broken pipe again. They first sent the guy who fixed the pipe. He said there was no leak but identified some rodent activity. Then they sent another guy who cleaned the crawl space last time. He cleaned the crawl space at one side of the house, replaced the plastic and sealed some holes (we paid for it, not under some guarantee even if the project is within 1 year). However the bad smell still exists and we can even smell it at the other side of the house. I called specialty insulation again. Then they sent the same guy who fixed the pipe again. Still no luck. This time they did not even call me or texted me with what they found. I texted them and asked what the issue was but still they said nothing serious. I said I had my pest control company to take a look already and they said it must be something else because the smell was so strong. Then Jimmy said he would send someone or himself to take a look again. Then I was away from my house for a week and I did not hear anything from Jimmy. I texted him again and he said he would talk to the guy who came onsite. I haven't heard back from them till now. I had to get into the crawlspace by myself because we now have a new born at home and I don't want her to get sick. Here is what I find: waste water over the plastic under the kitchen area. I guess it was the same place where there was water leak last year . A large amount of waste water and the bad smell did come from it. I gave three stars combined my 2 experience because they seemed to do the work last year but I was really disappointed about the work this year.

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4 months ago

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15 years ago

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Thank You Jennifer and see you soon for the wall insulation!

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Ask the Community - Specialty Insulation NW

Do you offer a free inspection of the house and provide estimate?

Good morning, Yes we do. please call us @ 425-898-4390 to schedule an estimate. Thank you,… 

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Review Highlights - Specialty Insulation NW

I reached out to Jimmy and he gave me a very competitive quote and was very friendly throughout the entire process.

Mentioned in 21 reviews

Read more highlights

Super Attic Solutions

Super Attic Solutions

4.6
(152 reviews)

Overall, Super Attic Solutions has done an outstanding job from start to finish, and I'm happy to…read moreshare my experience. First, my work started with Tom, a great gentleman who showed up right on time, thoroughly inspected the house, gave me all the details, and walked me through the entire process with patience and clarity. He made sure I understood every step and worked hard to get me the best deal possible. His professionalism set the tone for the entire project. We then had two days of work scheduled. Both project managers, Eric and Greg, were wonderful people. They were attentive, communicative, and did their absolute best to keep everything running smoothly. I really appreciate how well they coordinated the work. The crew overall did a fantastic job -- they worked clean, were respectful of our home and space, and showed up on time every single day. You can tell they take pride in what they do. What truly sets Super Attic Solutions apart is their sense of ownership and level of commitment. They didn't just finish the job and walk away -- they followed up not once, but twice to make sure everything was top notch and that I was fully satisfied. That level of dedication and care is rare to find. You can tell this is a company that genuinely stands behind their work and treats every customer like they matter. For an $8,000 investment, that kind of commitment gives you real peace of mind. I would absolutely recommend Super Attic Solutions and will be using them again in the future. Five stars well deserved.

Giving 1 star because the crew that did the labor did well, and the service wont let you put 0…read morestars. We chose Super Attic Solutions based on their strong BBB rating, positive reviews, and the sales pitch that emphasized thorough follow‑up and post‑project support. We received three quotes for our attic and basement work; Super Attic Solutions was not the cheapest, but the promised inspections and customer care were the deciding factor for us. The crew that performed the work was respectful, efficient, and left the space clean. However, everything that happened after they left has been the opposite of what was promised. The sales rep assured us that an "inspector" would return a few weeks after completion to verify that: No rodents had re‑entered the home All work met code Any questions or concerns would be addressed He even mentioned a 6‑month follow‑up to ensure long‑term satisfaction. None of this happened. When I asked the project manager to walk the space with the crew, he was hesitant. I'm glad I insisted -- four ceiling lights were sealed incorrectly and left hanging an inch from the ceiling. I was told an "inspector" would come fix them, so the crew left and I was left with blue tape holding up my lights. A week later, our AC wouldn't shut off. I discovered the furnace (located in the attic) had been wrapped in insulation -- a fire hazard and not to code -- and no clear path had been left for HVAC access. When I called urgently, I was asked to send photos and then told a "supervisor with tons of experience" reviewed them and everything was fine. It wasn't. I had to pay an HVAC company to confirm the hazard, and only then was I told they might reimburse up to $500 because they didn't think they could send someone out. When the "inspector" finally arrived, they were not inspectors at all -- it was two members of the original crew. They fixed the lights (well no disrespect) and removed the insulation, from the furnace just laying on the air ducts. However, as we were communicating via technology translator, I could not get any answer to any questions and was told to call the office. Since then, I've left multiple messages through their AI system and sent two emails. I have given this company over 4 weeks to uphold the customer service they say they hold themselves to and I still haven't gotten a single phone call, let alone an "inspector" to look over the work, but they my check cashed. Bottom line: The initial work was fine, but the promised follow‑up and customer care simply do not exist. Once the crew leaves, you are on your own. For the price we paid and the safety risks involved, this company is not worth the money read less

Attic Star

Attic Star

4.9
(25 reviews)

Attic had been ignored for years. It was one of those places nobody really thinks about until…read moresomething feels off in the house. Lately the upstairs rooms always felt dusty and the temperature kept changing a lot, cold at night and warm during the day. Someone suggested checking the attic and once it was opened it was pretty obvious the insulation was very old and the space needed a real cleaning. Team came out and took their time looking around first. They explained what they were seeing and why the old insulation was not really doing its job anymore. There was a lot of buildup, old insulation, dust, and just years of stuff sitting in the attic. Once they started removing everything it was kind of surprising how much came out. Whole attic was cleaned out properly before anything new went in. They also pointed out a few small openings where air was getting in and sealed those while they were up there. After that the new insulation was installed and the difference started to show pretty quickly. Upstairs already feels more comfortable and the house keeps the temperature much better. Air feels cleaner too, which was something that was noticed almost right away. One thing that stood out was how careful they were during the process. They covered areas they were walking through and cleaned everything before leaving so there was no mess left behind. Attic cleaning and insulation is probably one of those things people forget about until it becomes a problem. Looking back it probably should have been done earlier, but really glad it finally got taken care of. House feels better overall and it just gives peace of mind knowing the attic is clean and properly insulated now. Really good experience from start to finish.

They were very responsive and professional. Their quote was a bit higher than the others.read more

Insulation Co - Crawl Space & Attic Cleaning

Insulation Co - Crawl Space & Attic Cleaning

4.8
(21 reviews)

My house was due for a crawlspace and attic cleanout. I reached out to several contractors and got…read morequotes from at least 5 different companies. Insulation Co gave me the best price out of all. The owner, Jo, was very knowledgable and easy to talk to. He was always willing to jump on the phone to answer any questions, which I appreciated a lot. My house was built prior to 1989 so I received a nice PSE rebate for the work. On the day of, Jo's crew were quick and efficient and provided Before and After photos. They removed my old vapor barrier and insulation and replaced with new one, added new dryer vent duct and flapper, and added new roof vents for all my bathroom fans, and much more. I was able to ask them questions during and provided water and snacks to them for their hard work. The crew respected my home and cleaned up after themselves before leaving. After the work was completed, I thanked Jo for making this all possible and being easy to work with. We went over some of the After pictures together over the phone to help me learn about everything and ask additional questions. They even sent a crewmember to come back for a 2-week follow-up on the work to make sure everything still looks good. I would recommend Jo and the team at Insulation Co to my friends and family for attic and crawlspace cleanout services again.

Too much wrong to even begin to say. The service I requested was not completed. What little was…read moredone was about the quality of a toddler. Not sure what the deal was I'm waiting to find out the results of the testing to be sure.

Attic Crew

Attic Crew

4.8
(58 reviews)

EXCELLENT INITIAL AND FOLLOWUP SERVICE! We hired the Attic…read moreCrew two years ago for home rodent abatement, a common but serious proplem in Seattle. They did an OUTSTANDING job finding and sealing the entry points, then clearing the old insulation and replacing with minty fresh new contemporary insulation. With the summer coming, we asked the Attic Crew to reinspect our attic fan and advise on possibly adding more. The crew arrived on time, with all their equipment, discussed our project needs with us, then promptly carried out the inspection. The Attic Crew report was A) our equipment was running fine, and needed no additional service. B) considering the tight attic space, the current fans were sufficient and no more would be needed. Final result? NO CHARGE FOR THE INSPECTION AND RECOMMENDATIONS! We would ABSOLUTELY GO TO THE ATTIC CREW next time we need their services!!!

The whole interaction with Attic Crew from the very beginning with the initial quote through to the…read morejob completion made us feel completely well taken care of. They're efficient and completely thorough. Shout out to the on-site project manager, Ricky Ricardo (yes, his real name, like the character from I Love Lucy, but he's a great sport about it) - who came early and stayed late to make sure we knew what was going on and were fully satisfied with the complete job, with a walkthrough and pictures of everything from end to end. Ricky is a guy who cares about a job done right and cares that the customers are completely comfortable, happy, and satisfied. Ricky came in before the crew started, walked us through how the job would go, made sure that all of our personal belongings were moved far away or protected by plastic throughout the garage and all the way through to the crawlspace access near the kitchen. The taped-up plastic "hallway" they created to prevent fiberglass and biohazard waste from leaking out into the house was going to block off part of the house, so Ricky made sure that we would have access to everything we needed, and offered to cut holes or coordinate crossings through as necessary. For the 3.5 years we've lived in this house I've been scared to even put my head down in the crawlspace, and by the end of the job I was ready to stand in there and take my own pictures of the space. Thankfully I didn't even have to take my own pictures, because Ricky organized sending me hundreds of before and after pictures from everyone on the crew. I have so many pictures now I could draw a pretty good map of my crawlspace without ever crawling through it. The price (spoiler: great!) Where other companies tried to quote for a smaller scope of work to keep costs within our budget, Attic Crew combined a completely thorough top-to-bottom job with guaranteed PSE rebates (as appropriate to our case) to meet our budget and then some. This was actually the best quote we got in two ways. First, this job was scoped to everything we wanted and more, no cutting corners. Second, it was the cheapest quote overall by about $500 thanks to PSE rebates that Attic Crew guarantees. Attic Crew takes care of the PSE rebates on their end, no paperwork for us. They included line items on the quote to show us how much we were saving from the rebates, but the sales rep, Tom, guaranteed me that even if they somehow don't qualify for the rebate from PSE, they will never charge that back to us. On top of that, they were quick to schedule the work only a week after we paid the deposit. The scope of work (extremely thorough): Removal of all old insulation and vapor barrier. Biohazard cleanout and sanitation. Crack sealing (foam, mesh, and/or cement as appropriate). Air sealing around any penetrations (vents, ducts, wires) into the house. Upgrade from 4" R-17 to 10" R-30 fiberglass insulation. Upgrade to 10-mil thickness vapor barrier. Replace dryer duct from flexible to rigid aluminum. The job was very thorough to improve our home efficiency and lock in the PSE rebates. As a bonus, they included cleanout of an abandoned rat's nest in a cabinet in the corner of the garage that the previous owner left us as a "gift" and we'd never had the equipment or PPE to properly deal with, and any rodent droppings found in the garage as well. Literally the only (very minor) issue we had was that we'd scheduled the quote on a day that turned out to be a Monday holiday. The communications were a little unclear referring to "tomorrow" rather than a specific date and ultimately they confirmed the appointment for the next business day. No harm done.

Northwest Crawl Space Services

Northwest Crawl Space Services

4.7
(9 reviews)

Heartfelt thanks to Lior and his crew for their outstanding work. Finishing the entire project in…read moreonly two days was nothing short of a testament to genuine American efficiency. Our primary reason for choosing Northwest Crawl Space Services was their ability to provide a comprehensive, one‑stop crawl space solution. They offer the full spectrum of crawl space restoration services and can also install a sump pump system. We also used their high‑quality rodent prevention services as part of the project. Among the companies AI recommended to me, Northwest Crawl Space Services stood out with exceptionally strong customer reviews. I also browsed through some customer reviews, including a long, thoughtful one written by an older gentleman. He wrote, "Lior was our lead person for questions and he made it easy to understand, going over everything--I mean everything!" Lior is also the blogger who wrote the educational articles and the detailed, highly informative work logs on the company's website. And as luck would have it, the company assigned Lior to do our estimate. Now we can say the same thing: everything became easier because Lior stepped in with such calm, steadiness, and responsibility. On the day of the estimate, Lior told us they would protect the laundry room and the garage, and that they would do their best to complete the project to a high standard--he even said they would make our crawl space "beautiful." Our only expectation for the crawl space was basic functionality. It is technically part of the house, but the last time I went inside was thirteen years ago. This time, however, when I entered the crawl space to take photos, I had to admit that their attention to detail was truly impressive. I'm posting a few photos here--this is only a small portion of what they accomplished. The quality of the work far exceeded anything we had imagined. Considering the hours they spent in that low, dark, cold, and damp environment only deepened our respect for their perseverance. During those two days, even though the work was physically demanding, we could still feel that they were genuinely happy. This speaks both to their inherently positive mindset and to the healthy, supportive workplace culture within the company. The office staff were equally enthusiastic and provided the same high level of friendly, professional service. NWCSS is a company you can truly trust. A few days later, on a sunny afternoon, I went back into the crawl space. What I saw made me finally understand what "beautiful" truly meant. I sat there quietly, watching the interplay of light and shadow between the new floor insulation and the new vapor barriers, with the new air ducts weaving through the space in graceful lines. In that moment, the present felt eternal. Lior delivered on everything he said he would do. Highly recommend!

I hired NW Crawlspace to redo the insulation under my house, including duct sealing and rodent…read moreexclusion. They were friendly and professional, but a follow up inspection by another company later revealed that the work was substandard, and things that I'd paid for had not been done. After several attempts NW Crawlspace were unable to fix their mistakes, and communication broke down. I paid another company to come in and fix things, and the owner of NW Crawlspace reimbursed my costs and gave what I believe to be a sincere apology.

Specialty Insulation NW - insulationinstallation - Updated July 2026

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