The doctors are okay. The doctor I saw was attentive and responsive both the first time they made…read moremy glasses and the second time since the first pair of lenses were not acceptable. However if you go there, once you have the prescription in hand and they try to hustle you to look at frames and order glasses, say you have a cousin in the business and head straight for the door. Frames and lenses are way too expensive and at best, no better quality than you'll get elsewhere.

First time visit…read more Very professional staff Met with Dr. Fishbein He took his time, answered all my questions I was very satisfied

I ordered prescription glasses back on June 11 they cost almost $800 told me will be ready in 2…read moreweeks we're in August still did not receive them went there 3 times they're excuse my lenses are on back order they don't even have the audacity to call their customers and tell them what's going on very unprofessional customer service I even disputed the amount I paid them got my money back thanks to my bank they even treat their customers with arrogance like oh we told last time you they're on back order like you have to check on your order one of the workers there and have a nurse scrub on she's a real bitch really bad place don't even recommend this place to anybody you really care about

Dr. Jacobsen is extremely kind, patient, and knowledgeable! I think she'd be great with anyone…read morethat experiences anxiety or gets overstimulated easily.

I enjoy coming here. There is a professional office staff that knows their stuff, and the doctor is…read morecourteous and thorough. Never a wait. Fair prices, too.

So kind and wonderful and patient. As someone who is very new to having glasses, I feel very…read morecomfortable coming here! Very thankful for Dr Fields and his team!

just as some people mentioned before, doctor is fine but staffs are really unprofessional. it…read moreappeared the rotation rate was high. I was overcharged for unauthorized insurance. when I went back to go over this issue, the staff couldn't explain clearly about the mistake and told me the manager would call me back for discussion but, ironically, no one did. I wouldn't recommend this office after unhappy experience from past few years and won't go back again. if you do not want to be frustrated, stay away.

Very friendly and helpful staff. Plan to spend lots of time there as they are very thorough. I…read morehighly recommend!!

Dr. Kotlyar has been my Doctor for a couple of years he is professional and caring. The staff is…read morefriendly. I've never waited more than 5 minutes to be called into the office.

Omg I can't explain how good it is! I went to my doctor's…read moreand they said I had a tear in my eye and I needed a laser procedure. What the doctor said was that it might be a tear or it could be an inflation and the jelly could be looking like a tear. So to be than sorry he did the procedure. An amazing service. I'm happy.

I have been going to the Princeton Eye Group for many years. I have always had a great experience…read morewith the people that I have worked with me getting eyecare. Today I am writing on behalf of Rebecca who works with prescriptions. I have had a problem with my insurance company in getting an eye drop that works great for me. Rebecca has been so helpful in trying to get this special one. I have to give 3 other ones a try before they will consider this one. I'm on the 3rd one now and hopefully it will work as well as the one that is great for me. I can't thank her enough for all she has done to get this done.

Hands down the worst practice in the area! Every time I come here I have to wait at least an hour…read moreor so to be called in and then wait for the doctor. The waiting room is overcrowded and the staff tries to help but doesn't do much. I need to find a new practice stat!

Very hard to get an appointment here if you work during the day. They do have a good reputation and…read morehave been in the area for 15+ years. I only got glasses/lenses here due to the 1+ month wait for an appointment. Their selection isn't bad and for the most part reasonably priced. I was satisfied with the value for the money and the office staff was very friendly and helpful during the selection/fitting process. The only downside is that they take at least a week to make them (and can take up to 10 days).

I am quite surprised at the negative reviews though they are in the past. I took my toddler here &…read moreI can only say he is the most patient, kind and informative eye doctor. The office was very clean, and the staff was friendly. If they take your insurance and you know how your policy works you shouldn't have any problems with payment. The office is a bit of a drive for us but I was so impressed by his manner I wouldn't go anywhere else.

Worst ophthalmologist I've ever experienced. Worst customer service, doesn't care for his patients…read moreand not friendly at all. This is the oldest office I've ever seen in my life. It's 2025 why does the office look like it's stuck in 60's. We aren't here for the atheistic but a remodel is definitely needed. I don't see how he achieved top doctor at all he is very unpleasant, nasty and very dismissive.

When i say this was the WORST costumer service ever i mean absolutely terrible. They care so little…read moreabout their patients to the point where they hardly even acknowledge them. They are incredibly rude. They lack any real knowledge and if they do they surely do not act like it. Do not go here. Do not take the people that you care about here because they do not care. its disgusting and they should be ashamed.

Do not waste your time at this place. The scheduling staff and administration does not care about…read moreyour time. I got double booked at 1.00 pm and after waiting over 30 minutes was told the staff was out at lunch. The lady who manages the reception desk argued that they do not have to take patients in the order they were scheduled and that I should just keep waiting till everyone is back. She started to give me examples of how scheduling works at a car dealership, where you are not seen in the order you were scheduled! I thought this was getting ridiculous and had them cancel my appointment. Never going back to this place!! Very incompetent, unprofessional and rude staff.

I was impressed with the service at Patrl Eye Associates. The staff was welcoming and made me feel…read morevery comfortable. They conducted thorough exams and the doctor was knowledgable and informative. I will be making this facility my go to spot for my eye care.