The doctors are okay. The doctor I saw was attentive and responsive both the first time they made…read moremy glasses and the second time since the first pair of lenses were not acceptable. However if you go there, once you have the prescription in hand and they try to hustle you to look at frames and order glasses, say you have a cousin in the business and head straight for the door. Frames and lenses are way too expensive and at best, no better quality than you'll get elsewhere.

First time visit…read more Very professional staff Met with Dr. Fishbein He took his time, answered all my questions I was very satisfied

I enjoy coming here. There is a professional office staff that knows their stuff, and the doctor is…read morecourteous and thorough. Never a wait. Fair prices, too.

So kind and wonderful and patient. As someone who is very new to having glasses, I feel very…read morecomfortable coming here! Very thankful for Dr Fields and his team!

I ordered prescription glasses back on June 11 they cost almost $800 told me will be ready in 2…read moreweeks we're in August still did not receive them went there 3 times they're excuse my lenses are on back order they don't even have the audacity to call their customers and tell them what's going on very unprofessional customer service I even disputed the amount I paid them got my money back thanks to my bank they even treat their customers with arrogance like oh we told last time you they're on back order like you have to check on your order one of the workers there and have a nurse scrub on she's a real bitch really bad place don't even recommend this place to anybody you really care about

Dr. Jacobsen is extremely kind, patient, and knowledgeable! I think she'd be great with anyone…read morethat experiences anxiety or gets overstimulated easily.

I will preface this by saying Dr. Phillips is a very smart doctor, and trust me when I say he knows…read morewhat he is doing. That said, his office is very poorly run. It can take up to a month to get an appointment and do not be surprised if you get a call a few days before to let you know that he has to reschedule. This has happened to me twice. Once you finally get to the doctor's office, you may wait an hour or an hour and a half to see him. It's really quite unacceptable. Getting through on the phone is also difficult. Do not be surprised if you are told to hold and forgotten about for 15 minutes. Do not be surprised if you go in to get test results and are told that they have not scanned the results in yet. Do not be surprised if you leave a message for an emergency and they never receive or check their messages. You may speak to one assistant who will tell you one thing and another assistant who will tell you another. There is very little regard for your own personal time. I've seen one patient demand her copayment back because the wait time was too long. I understood her frustration. Overall, his office is extremely disorganized and while he is a good doctor who knows what he is doing, I think that his office needs to have a serious restructuring.

I visited this office for the first time in may. I assumed it would be a general exam as the ones I…read moreget each year. The Dr. is knowledgeable. my experience with the staff is quite different. my eyes were dilated at the appointment( it was my first time getting this done). I wanted told I would be dilated nor was I informed I should have come work someone or given those fashionable disposable glasses people wear. you was I shocked when I couldn't see a thing when I left. I couldn't see enough to go back up to the dr. office or find my car so I managed to call a ride to pick me up. not cool( in my second visit I was told by another patient that the same thing happed to him with his visit.

Even though I don't think my vision has gotten any worse, as a family we always make use of our…read moreannual eye care insurance. Since our Optometrist, Alma Jacobsen, moved here to this new location, we thought it would be best to get our new eyeglasses here as well. The space is clean, large and bright. There is a receptionist area, waiting area, and a room for younger kids to hang out in. The selection of eyeglass frames here were satisfactory. I tend to go for the designer brands and I found the prices in par with most other places. Just as I predicted, my vision has remained the same for the last three years. I only need it for driving and going to the movies. I would say that I have a mild form of directional dyslexia so I have to make sure my new eyeglasses help me on the road. Just don't ever leave me alone in a corn maze. I would never make it out alive. We have been seeing Alma Jacobsen for years. I wouldn't go to anybody else. She is super friendly unlike the other ones I've been to where they seem robotic without a smile. She's patient and addresses all your concerns.

Let me start off by saying the Optometrist here is amazing, but I highly question the eyewear part…read moreof the business. They showed me a piece of paper with my 'supposed' insurance benefits and what my insurance would cover. I was not allowed to hold the paper, which was so strange. There were two pages, but I don't know what was on the first page. They told me I was only eligible for 35% off frames, when in fact my insurance covers the first $150 then another 20% off! They quoted me $40 for single vision lenses, when my insurance copay is $0! I don't know what this printout was, but it didn't even have my name at the top. I spoke with my insurance company and they said NOT to go back here. I saw the owner shoot me a few looks when I started to ask questions too. I'm not trying to be rude, but I just want to warn people before they give them their hard earned money! I would not purchased my eyewear from this business. EDIT: I've attached two photos showing their pricing and my insurance coverage