They told me I had to install the new Internet couldn't get it done mailed everything back so they…read moretook money out of my bank account without authorization because I didn't mail equipment but I showed proof. Don't know how the got my bank account never paid with it so it's been since the the end of February,I have spent 11hours on phone they keep promising to put the money back since February I have been with att since it was ma Bell my next step is attorney will never use them again. So don't trust them and you never get anyone who speaks good English.

When is my install?? October 28,2021 I called and scheduled…read morean INSTALL of the new fiber. The INSTALL was scheduled for today November 8 between 9am- 11am I got a dozen texts CONFIRMING my INSTALL- even got one that said the INSTALL could take up to 4 hours. Today the tech and a sales guys show up - not here even 30 minutes to tell me they can't do anything until the ground cable contractor runs the line under the street and to the house. My issue with this is- This should have been done before my scheduled INSTALL appointment. Now I took the day off work for this INSTALL. To be told the ground contractor is scheduled for November 11 and then once he is done the tech will contact us to schedule theINSTALL. They just ran the new fiber in the neighborhood so shouldn't you (AT&T) all know what needs to be done to complete an INSTALL? Now I get to waste more time off work to get this done. Again I scheduled an INSTALL for TODAY not November 11 or after. What a crappy way to run your business - I have spent over 5 hours on the phone trying to get this resolved. Originally, speaking to an off shore CSR and they were rude and bait and switched the sales call to today I was hung up on by Ms. Johnson(a supervisor in the Loyalty Department) plus called the wrong name the whole conversation. Correcting her didn't help matters. I am Mrs Stobbs not Mrs Barnes. End result I am not happy with how I am being treated when this INSTALL was scheduled for TODAY November 8 - 9am-11am. It is currently 12:12pm and I am no closer to having an INSTALL done today. Think twice before signing up with AT&T. So far I am not happy with their customer service at all. AT&T does not care about their customers. We are just dollar signs to them. AT&T management - I would love to discuss this further with you.

The absolute worst Internet provider I have ever had going back to dial up over an acoustic modem!…read more Totally unreliable I am continuously accessing their website using my cellular network to reset the connection. I frequently lose connection and their customer support does absolutely nothing to assist. I travel a lot and as soon as I can find some time to stay home, I'll replace them with a new provider. Use them at your own risk. I would give zero stars, but I have to give at least one!

Awful service. It goes out at least monthly. Your bill will double at a moment's notice because…read morethey get you to commit to e-billing and autopay for discounts and you forget to check the email. Customer service takes at least 30 minutes to route you finally to the right queue, where you will wait an hour. I am switching service and will not return.

Dish network is misleading. They tell you any price to get you signed up. Then after 30 days they…read morecharge you very high tax and service fees. The contract takes away your right to sue the company and locks you into a 24 month contract. The cancellation fee is hundreds of dollars. For the $44.99 windstream internet service, I am paying $24.65 a month in taxes and fees. The flex package for the Dish network does not even include your local channels. BIG RIP OFF.

DISH 0 STARS! Only gave one because I had to to review! I am pregnant and recently married. Where I…read moream moving already has the service and they refuse to cancel my account! This is a life change situation and their service is already on where we are going! I'm beyond frustrated and I will NEVER be using there service again. And I will be contacting the Ohio attorney general!!! I honestly can't believe that such a big company would stress out a pregnant woman on a high risk pregnancy so much that I now am lying in the hospital over. And all because they want an extra $100+ when the service is already on. DO NOT USE DISH! I WILL ALSO BE CONTACTING FOX 8!

Cox Communications is my cable supplier. I was offered a bundle deal in 2019 and I agreed to the…read moredeal. The deal was good for three years. Everything was fine until I looked at my bill on line yesterday and saw that my 3 year deal was taken away without warning. My service increased by $120. I called customer service and was told the deal was for three years but it was taken away. They do not know why but bundle deal is no longer available to me. I was told to call back in a week and they would update me. I did nothing wrong but my deal was taken away without warning and I am out of luck. STAY AWAY FROM COX COMMUNiCATIONS!!!! For a company with Communications in their name be aware they will change your bill dramatically and will not communicate with you. They will lie to you!!!!

do not get internet from here it sucks sooooooooooooo bad. get a different internet provider or…read moresomething.

We had Spectrum business service and when we cancelled the service because we were moving and they…read morewere unable to run our final bill on autopay for some reason, they never contacted us. They just sent us to a debt collector. We never received a paper bill, an email or a phone call. Their service in our area wasn't that great anyway, but this has been a waste of our time and looks bad for our business.

Service is poor, lot of buffering with the internet and you call and they don't fix the problem.read more

Hands down 2nd worst internet provider next to frontier. They never can help you with your internet…read moreissue. And with the prices they charge it's not worth the Hassel. IF you can't get xfinity in your area which is by far the best i would go with starlink as your 2nd choice. Screw wow!​​

They will cheat you! I cancelled service 3 days into a billing period and I have to pay for the…read moreentire month! That policy comes from their "Loyalty Dept!" Before that... I had given them every opportunity to keep my business but they would not match Spectrum's price. Only AFTER I cancelled did they offer to match the price! What a badly run company. Never again!

This has gotta be the worst cost:performance ratio I've ever gotten from an ISP. The speeds they…read moreadvertise are blatant lies. Zoom calls are constantly dropping. Unfortunately, they're the only fiber ISP servicing my apartment. I'm seriously considering getting mobile internet instead.

Its almost a year later and I wanted to update that this is still one of the top purchases for my…read morehome I've ever made. If you CAN get Snip in your home, you SHOULD. After cutting the cord, I was able to get rid of all the clunky equipment wastefully consuming energy and save a serious amount of money from ditching expensive big brand cable and internet. I'm now using high-speed internet for my work from home needs and watching live TV through Hulu Live TV. I just have a TV and an Apple TV now. Everyone is always so shocked we're watching TV through the internet because it's fast, carries all the same features and is HD. Sure, once in a blue moon it buffers, but its a nearly perfect service. It also feels good to support a local company with local people. I can also count on them to send my monthly invoices in a timely manner via e-mail and I never have to chase them down for a receipt. I have never had to call a technician even ONCE. That should tell you everything!

i used this company for my tv and they were great! super easy install!read more

From the owner: With 40 years' experience we do installations and service DIRECTV, Dish Network, STARLINK, Hughes…read moreNet, Internet, SONOS, security cameras, install TV,s, plus Local off-air antennas.