Finally we have a reliable and responsive quality internet provider! We were done with all the…read moreSpectrum outages in El Paso and dealing with all these big box internet providers and we are so lucky to have found Jackrabbit Wireless! As soon as I called they answered immediately, which literally shocked me that I wasn't talking to a computer! Tristen was great, he explained the service package and the company and I didn't hesitate to make an install appointment immediately! Both Tristen and Robert showed up and installed the system, the install was perfect and both guys were very professional and courteous! No internet issues or outages and since both my husband and I work from home we are extremely satisfied with the service! Thank you Robert and Tristen! Highly recommend and when you call, let them know the Chavira's sent you!

Couldn't be happier with these guys. I've used them for years and the customer service is out of…read morethis world. They are responsive, helpful, and are willing to go above and beyond. Our connection is great and we almost never have outages or slow internet speeds. I wouldn't go anywhere else.

If you enjoy: Your internet constantly crashing,…read moreRude after hour customer service people, No return calls from technical support, Being given excuses such as: Other companies are stealing our signals; Too many people are on the internet; The trees are in the way; Or, if you pay more money they can turn up the speed, (which is ridiculous because they cannot even provide the promised speed under their current plan).... Then Southwestern Wireless is for you.

I would give them zero stars if I could, my internet goes out every night around midnight and…read morenever get a call back from a so called "tech" with any explanations. I recommend getting an antenna don't to waste your money and hope the internet works when you need it to work. They expect you to pay more money to speed up the internet but you don't get the speed you are paying for to begin with smh. I'm sorry I wish I was exaggerating but I am not!

Verizon is a great place to have all your phone issues addressed quickly and efficiently…read more I ported my late father's decades-old landline to my cellphone (I'm sentimental that way) and Verizon made it happen without a problem whatsoever. I never hesitate to go to the Verizon store!

Louis is such a treasure. Knowledgeable, friendly, direct, all that stuff an employer would look…read morefor in an employee that deserves a raise and promotion. I will actively pursue him to work for my company so y'all better work to keep him!! This place has a great location and nice unobtrusive music and noise level. Its my new home store!

So also called eazenet and TALAVERA technologies, and whc.net…read more With address out of las cruces They took my money and appears went out of business about two weeks later,,, nice

Service, information and install were flawless. Price beats the competition with the same or…read morebetter speed. No contract and no hassle. Robert W, Texas

One your service is so slow and two don't tell me I have to give you a good review to get my…read moremonth's payment back even before I used that month's payment Y'all are trash and be telling me that to get my money back I have to give you a good review So this is my review and you can go shove it up your as***** YOUR COMPANY IS DOG WATER Don't USE THIS COMPANY

El Paso Family Spectrum Customer Service and Spectrum Technician are fantastic. I didn't write the…read moreCustomer Service Representative name down, but her professionalism and knowledge helped me to began Spectrum Services. She was able to follow up with her Supervisor to get my in home service waived. Yvette the Spectrum Technician was professional, organized, knowledgeable, and patiently listening to me as she set up my modem and WiFi equipment. Truly truly excellent Service. She assisted me with my phone cause I'm a rotary chick and electronics are not my strong suit. With her patient directions I was able to download the Spectrum application save my username and password and delete the old information from my apartment complex WiFi. Having T V again, powerful WiFi and freedom again to watch sports documentaries news movies etc etc is Joyous. Nothing but respect and admiration for Yvette Spectrum Technician as well as the Customer Service Team

Worst service ever. The outages happen every month, and it's taken hours to whole day to resolve…read moreit. The promotion is lying. Their representative promised that if i move my service to their business I'll pay $130-$150 instead of $200 with Xfinity and I ended up of paying $240 for the same quality and same services

I needed to get internet service for my home. I have AT&T phone service. I was told that I would…read moreget phone and internet bundle discount, also military discount, and also a 15.00 since they no longer offer max and I would pay 49.99 a month. I got my first bill and was 79.99 and I called 3 times to complain and they said they would take care of the problem and the last one was a manager and that I would get email with the correct amount within 2 hours which I never received anything. I had to call again and talk to representative who said that the bill was 79.99 and I explained everything to him and he said the promotion was not offered when I got the service, so then their representatives lied about the promotion which is not my fault. I then talked to a manager who was no help and only wanted to give a one time credit and I told him no that I was promised 49.99 and what I am going to pay and not going to pay 30.00 more. I was then transferred to loyalty department which was no help as they kept saying they were going to check what the other representatives told me, then she said there was an error message and to call back in 24 hours. I told her I already called 4 times and they still can't correct the problem. This is the worst company ever and will have to look for another company. I should have stayed with t"mobile as they keep their promises they told me. Please do yourself a favor and stay away from AT&T as they lie to you to hook you in and then they change everything and that promotions were not good when you got the service. I wish they would keep their promise and charge you what you were promised. The whole company is bad from Representative , to managers to loyalty department.

Love em, gotta say I'm very happy with what I bought for the price I got it too. As a college…read morestudent I needed these guys and they took care of me.

They cracked my screen! I dropped my laptop off for a…read morehinge problem which I was hoping would be no more than $100. I had no issues with my laptop screen thankfully, it was in perfect condition. However, they had told me I would need to replace the entire screen which he mentioned would come out to a total of $340. That alone was incredibly disappointing since I wasn't looking to spend that kind of money on a repair I thought was so minor. We agreed that I would just pick up my laptop instead and I would figure it out myself. Well, I go to pick up my laptop already bummed my laptop was not getting fixed and when I meet Mr. Andrew at the counter and he presents my laptop to me with a crack on the screen he made while putting my laptop back together. He said he was sorry and offered me $20 off the service. I left with my laptop more broken than fixed unfortunately.

LIARS LIARS LIARS LIARS LIARS LIARS LIARS…read more A company doesn't get so many consistent one-star reviews for good service. If anyone is considering using their services, hopefully, these consistent negative reviews will help you make a decision to pick another vendor. LIARS LIARS LIARS LIARS LIARS LIARS LIARS Q - What happens AT&T when you outsource and off-shore your customer service department? A - You get a lot of pissed off customers that will flock to your competitors. I am now one of them. Despicable treatment by a group of totally untrained, uneducated, incompetent L I A R S First call 10/17 - This is where I lost 51 minutes of my life trying to explain an issue to their incoherent representatives. First Eileen who was totally useless. Then her 'supervisor', Jasmine who guaranteed me I would receive an email from someone on their tech team within 72 hours, Ticket #1-236907879796R2. It sounded far-fetched, but I gave her the benefit of the doubt. 10/24 - As anticipated, no response. Called again and spoke with Sierra who again, was of no use. I asked to AGAIN speak with a supervisor. After waiting for 1 hour 27 minutes (stupid me) with her coming back on the line every so often to assure me that the supervisor was coming, she disconnected the call. I guess that was her way of letting me know that a supervisor wouldn't be coming after all. Right back at you AT&T/DirectTV. Tomorrow, it's my turn and I will be one to hit the disconnect button and terminate your services.

Direct TV is not worth anyone's time, there is always something wrong with either the internet, TV…read morestations just going off air, or no signal.... Then when you call customer service you'll want to pull your hair out with the outsourced individuals you speak with. There is so much background noise that they cannot hear you and I've been hung up on several times. I will switch and never return to this joke of a company!