Pretty annoying they wanted me to bring in my old modem router whatever thingy that was broken …read more However, the customer service guy was nice and funny. Lobby is remodeled, welcoming, and nicely set up. Tons of parking, new music playing, Disney Channel on for the little ones dragged in, seating area, and fresh scent . I was 4th in line, but I was only in there 6 minutes

These people are the worst trained customer service employees. From their techs to their phone…read morecustomer service agents. Techs comes at my house and wants to place the receiver where ever they want and don't take the extra time to make sure the work is done properly and on to top of it off they hate educating the customer on how the system works. Customer service reps most of them are rude on the phone with you and won't believe or wants to hear anything the customer has to say. They can brag about their internet speed but their treatment to hard working, money spending customers is horrible. Really wish they can learn from all the others HSP.

We had Dave install an outdoor digital antenna and they did an excellent job. We now have all local…read morechannels in crystal clear HD quality! And, when conditions are right, we also get several OH, MI and NY channels. His wife, Diane, was very nice to deal with over the phone and they always returned my calls promptly. We are very happy with their service.

From the owner: Dave's Satellite and Communication is your local DISH Authorized retailer, serving the Tri-state…read morearea since 1984. We offer bundled services with DishNet, offering Television, Internet and Voice in one convenient, affordable package. Our goal is to offer customers professional and courteous service both before and after the sale. All installation and services are provided by employees of Dave's Satellite and Communications, backed by years of experience in the field. Visit our full-service showroom conveniently located just 4 miles south of I-90 in Erie, PA 16441 to meet the team, or call our office. Let us show you how DISH through Dave's Satellite and Communication can offer you the best value, service, and programming selection in high-definition.

As long as your service is working their great. But if you have issue are trying to get problems…read moreresolved Kinetic doesn't make it simple. Customer service is primarily handled by their chatbot, and when you eventually get to a live agent, they really can't do much other than a line check or reprovisioning your service; they have no real-time availability for service techs. Also there website is out of date as far as service availability; for instance, their website says I can only get 6 mb service to my house, when in actuality I get 50 mb bonded pair service. Another example of a poorly managed company, mykinetic account said i was eligible for fiber to my home, placed order, waited two weeks for tech to show up just so he can tell me no fiber available yet and he could't work on my dsl issue would need to put another ticket in, even though the customer support person wouldn't send a tech out the day prior because i was getting fiber the next day which shouldn't have even come into the conversation because I am still paying them for service i am not getting.

I have had No, Internet aka WiFi since last Thursday afternoon And I have been calling and asking…read moreif they could come and troubleshoot the problem. And when I call and explain AGAIN that I don't have WI-FI, the customer service Representative's say they will call me back in 2 hours. They need to just send someone to trouble shoot the problem. I don't know what else to do at this point. And here it is Tuesday of the following week. I live in Steamburg NY and that's only like 15 miles away from the main offices of kinetic by Windstream

Do not give this man a dime. He stole my Iphone (which was actually my daughters Christmas gift)…read more We sent it to him for flashing, and he never returned it. After 6 weeks of lies, he finally sent us a package.. that contained a phone CASE. Then he tried to blame the postal service saying someone stole the phone but the package was not tampered with. He uses his teenage daughters to lie for him, he abuses paypal to steal peoples money and he will lie his face off to make you believe him. CON ARTIST.

Terrible customer service. flat out took my money, got nothing in return. please avoid this…read morecompany.

I reviewed them at their hq already. But local is probbaly more helpful for the locals. Just a…read morethought. Ive been a cable subscriber most of my life. But a few times Direct TV has come my way. And its never been easy for me to get the hang of. Most recently it was at a home I manage, and I could not get Direct TV and Verizon to work together to get the TV and all the rest working at the same time. So frustrating. We finally just went to TWC.

STAY FREAKING AWAY AT ALL COST!!!!!…read more I currently am a FiOS subscriber. Not always happy with Verizon however I've never had an issue with their TV services. I am trying to calm down because the tactics that Direct TV use are illegal. They charge credit/debit cards without prior authorization. Try and file a complaint against them with the Attorney General or the BBB. Useless. I just got charged $60.00 on my debit card. I don't have their service. Never had. Had to jump through hoops to get this removed. Cancelled my cards and am waiting for new ones to arrive. Similar experience several years ago while trying to close out a family member's account. The account was charged after MONTHS of close and personal talk via landline. I don't wish to get into the deets however the employees of this company lie to suit their quota needs. File a complaint with the FCC. Next on my list.

This is a review of the Dish corporation. Not of an installer service. Extremely expensive tv…read moreprovider. Not that they all aren't. They are. channel quality is okay for me. There should be a better channel selection process. All of us get stuck with channels we dont watch or dont like. I would give more stars if we were allowed to select only those channels we want. It would be 4 stars. But the price is what dropped the rating. Better picture clarity would also help raise the bar