We had internet service through Lumos and phones through TMobile. When TMoblie took over Lumos the…read morecustomer service went in the dumpster. Two months in a row, they have applied our internet service payment to our phone account They send an email at 3 am saying your service will be disconnected and then disconnect it at 5 am. It's been a nightmare but I am switching both services back to Verizon this week!

Please stay away from this location. They are scammers. my elderly father went there to switch from…read moreVerizon, they guaranteed a lower price, his bill nearly doubled. I was there and heard everything they told him, everything was a lie. My husband also went there a couple of weeks ago, already a T-Mobile customer, they told him to disconnect his Apple Watch and his bill would be a few dollars lower even with two new phones. His bill TRIPLED! This is wrong to do to people., don't get me wrong they are super nice, but they are straight up scam artists.

We traded in our IPhone 15's on 17 pro max's ........got a better deal than T-Mobile was willing to…read moregive us.......Our Phone rep at Verizon's was Travis. He was head and shoulders above the rep at T-Mobile....Good experience......Would recommend you see Travis.....

This store is not helpful at all when it comes to warranty exchanges. My Face ID stopped working…read moreand all they told me was I had to call 3 different phone numbers and they could maybe fix it. Or our other option was going to the Apple Store 30 minutes away and they could maybe fix it. This Verizon store was no help when we asked to use my warranty on this iPhone. The associates were absolute assholes and were extremely rude when we were asking for advice when that's their job to help people with what to do. I do not recommend going to this store because the sales reps were rude and ignorant.

I can't say enough good things about this place! Daniel is so friendly and kind. He totally hooked…read moreme up with an iPad. Product worked beautifully and the pricing is really really great! I definitely plan to shop here again.

From the owner: Customer service is our number one priority…read more We offer quality tested A-stock used and new cell phones. Get a quote if you would like to sell your phone. Prepaid cellular service that’s supports all major networks. Come bring your own Verizon/T-Mobile/AT&T phone and save money. Don’t have good service or coverage with Boost Mobile or Cricket? We have better options for you! We also offer iPhone repairs and other cellular devices.

Easy!! That's the entire point here! Kind service extremely professional and knowledgeable fast and…read moreefficient! My husband broke his screen on his S23 Ultra and it was fixed same day within hours of the break. Our daughter was with us and also found a really nice case for a great price while we were there. I highly recommend this business! Service top notch!

Michael D. took great care after a fall killed my phone screen for the first time in my life!…read more He replaced it - called me and let me know the Apple genuine part had bad pixels. He assured me the 2nd screen should be fine and it was. Other than Asruion (the parent company and insurance company) taking forever to close the claim so I could leave, the service was great! Highly recommended for phone repair done right!

Huge SHOUT OUT to Catie. Thank you for stepping up and taking care of my daughters return of her…read morephone. I was not happy when she told me that she was told by another associate (Alexander) that she would have to go all the way back home and erase her phone because the WIFI at the store was not reliable. Makes me question the Verizon network. Also makes me question the training or lack of that he received. Again, thank you Catie for your professionalism and excellent customer care. 1 Star to Alexander and 5 stars to Catie. Do better Alexander.

Wouldn't recommend every employee to offer the assistance that you maybe needing, or even a…read moregreeting, especially when they just want to hand you a phone number to call for your answers so they can leave for the day!!! However, I have found Danny here to be helpful in the past, regardless of what time of day & was also considerate to others waiting!!

Fast, repair work, at a reasonable price. Very professional. An hour to fix a completely shattered…read moreiPhone screen. I will definitely go back if the need arises. But they also sell phones and do other repair work, so hopefully it won't be another screen.

From the owner: Cell Phone Repair, Tablets Repair, Laptop Repair, Cell Phone Unlocking, Sales, Accessories, Talk,…read moreText, Data Multi-Carrier New Phone Plan Activation & Bill Payments. Huge selection of of Unlocked Phones. Serving Greensboro, Burlington, High Point, Winston Salem and the Triad area.

Great service with very patient helpful technicians. Jihad was excellent. Christian was good too.read more

I went to the store yesterday and this young man was so rude!!! Never even spoke when I walked in ,…read morenever acknowledged me or said I'll be with you momentarily. I ignored his ignorance.and just waited patiently. Then when he finally was done with the customer in front of me he asked how could he help me. I told him what problem I was having with my new iPhone 17 max he had no clue what to do!!!! Why is this store OPEN???? No one has a clue how to help you!!! This location needs to shut down or hire an entire new crew to work this store! So frustrating I will NEVER go there again and for the record this was not the first time going there. I tried to again thinking things would change! NOPE

Nice people; came promptly and advice was sage. Repair didn't go well but that was because the…read moreproblem was atypical and difficult to identify.

Quick and on time. Quickly diagnosed. It was the TV and no fix. But we knew…read more Knowledgeable and professional.