We had internet service through Lumos and phones through TMobile. When TMoblie took over Lumos the…read morecustomer service went in the dumpster. Two months in a row, they have applied our internet service payment to our phone account They send an email at 3 am saying your service will be disconnected and then disconnect it at 5 am. It's been a nightmare but I am switching both services back to Verizon this week!

Please stay away from this location. They are scammers. my elderly father went there to switch from…read moreVerizon, they guaranteed a lower price, his bill nearly doubled. I was there and heard everything they told him, everything was a lie. My husband also went there a couple of weeks ago, already a T-Mobile customer, they told him to disconnect his Apple Watch and his bill would be a few dollars lower even with two new phones. His bill TRIPLED! This is wrong to do to people., don't get me wrong they are super nice, but they are straight up scam artists.

We traded in our IPhone 15's on 17 pro max's ........got a better deal than T-Mobile was willing to…read moregive us.......Our Phone rep at Verizon's was Travis. He was head and shoulders above the rep at T-Mobile....Good experience......Would recommend you see Travis.....

This store is not helpful at all when it comes to warranty exchanges. My Face ID stopped working…read moreand all they told me was I had to call 3 different phone numbers and they could maybe fix it. Or our other option was going to the Apple Store 30 minutes away and they could maybe fix it. This Verizon store was no help when we asked to use my warranty on this iPhone. The associates were absolute assholes and were extremely rude when we were asking for advice when that's their job to help people with what to do. I do not recommend going to this store because the sales reps were rude and ignorant.

The employees here were super super helpful and nice! I had stepped two feet into the front door on…read morea cold day and had a nice young lady immediately walk up to me, when she didn't know the answer to my question she immediately called her manager who popped out from a door and knew so much about Spectrum that I thought he owned the business. Both introduce themselves by name and it was almost like being invited into church on Sunday morning. I honestly said "Dang, y'all are too kind!" Working retail can really take the nice out of people but this was not the case. Anyway, I was trying to get a phone line added into an old house and found out that the lines in there would have to be removed because they were from the 70s, so I will work on that and have Spectrum come at a landline to the house.

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 1040 S. Main St,. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Kernersville Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

I can't say enough good things about this place! Daniel is so friendly and kind. He totally hooked…read moreme up with an iPad. Product worked beautifully and the pricing is really really great! I definitely plan to shop here again.

From the owner: Customer service is our number one priority…read more We offer quality tested A-stock used and new cell phones. Get a quote if you would like to sell your phone. Prepaid cellular service that’s supports all major networks. Come bring your own Verizon/T-Mobile/AT&T phone and save money. Don’t have good service or coverage with Boost Mobile or Cricket? We have better options for you! We also offer iPhone repairs and other cellular devices.

Easy!! That's the entire point here! Kind service extremely professional and knowledgeable fast and…read moreefficient! My husband broke his screen on his S23 Ultra and it was fixed same day within hours of the break. Our daughter was with us and also found a really nice case for a great price while we were there. I highly recommend this business! Service top notch!

Michael D. took great care after a fall killed my phone screen for the first time in my life!…read more He replaced it - called me and let me know the Apple genuine part had bad pixels. He assured me the 2nd screen should be fine and it was. Other than Asruion (the parent company and insurance company) taking forever to close the claim so I could leave, the service was great! Highly recommended for phone repair done right!

Huge SHOUT OUT to Catie. Thank you for stepping up and taking care of my daughters return of her…read morephone. I was not happy when she told me that she was told by another associate (Alexander) that she would have to go all the way back home and erase her phone because the WIFI at the store was not reliable. Makes me question the Verizon network. Also makes me question the training or lack of that he received. Again, thank you Catie for your professionalism and excellent customer care. 1 Star to Alexander and 5 stars to Catie. Do better Alexander.

Wouldn't recommend every employee to offer the assistance that you maybe needing, or even a…read moregreeting, especially when they just want to hand you a phone number to call for your answers so they can leave for the day!!! However, I have found Danny here to be helpful in the past, regardless of what time of day & was also considerate to others waiting!!

Fast, repair work, at a reasonable price. Very professional. An hour to fix a completely shattered…read moreiPhone screen. I will definitely go back if the need arises. But they also sell phones and do other repair work, so hopefully it won't be another screen.

From the owner: Cell Phone Repair, Tablets Repair, Laptop Repair, Cell Phone Unlocking, Sales, Accessories, Talk,…read moreText, Data Multi-Carrier New Phone Plan Activation & Bill Payments. Huge selection of of Unlocked Phones. Serving Greensboro, Burlington, High Point, Winston Salem and the Triad area.