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    AT&T Store

    2.3 (9 reviews)
    Open 10:00 am - 8:00 pm

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    2 months ago

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    10 months ago

    Great service with very patient helpful technicians. Jihad was excellent. Christian was good too.

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    8 months ago

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    1 year ago

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    9 years ago

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    Spectrum - Everything in one stop!

    Spectrum

    2.3(3 reviews)
    0.1 mi

    The employees here were super super helpful and nice! I had stepped two feet into the front door on…read morea cold day and had a nice young lady immediately walk up to me, when she didn't know the answer to my question she immediately called her manager who popped out from a door and knew so much about Spectrum that I thought he owned the business. Both introduce themselves by name and it was almost like being invited into church on Sunday morning. I honestly said "Dang, y'all are too kind!" Working retail can really take the nice out of people but this was not the case. Anyway, I was trying to get a phone line added into an old house and found out that the lines in there would have to be removed because they were from the 70s, so I will work on that and have Spectrum come at a landline to the house.

    I am not saying it is the kernersville location but my mom has a Samsung flip 6 and the screen went…read moretotally black and the people at spectrum tried to tell her to get her passcode off and to send it back she has a new one and the lady shes currently talking to is being rude basically saying the other lady told my mom wrong and her insurance qas only to pay for the cover screen and that she needs to send back the new one and keep the old one and get it fixed. I mean I know stuff happens but it was internal damage that started flickering and then went black. That wasn't her fault. She really enjoys spectrum but this is almost the last straw. I justcwanted to let the customer service for mobile know if they dont like their job get a new one. My mom has been trying to get it to cut on I spent 2 hours messing with it....... ​

    Cricket Wireless Authorized Retailer

    Cricket Wireless Authorized Retailer

    1.0(1 review)
    0.2 mi

    I had been without any phone service for over a month. In May, the battery died on my year-old…read morei-phone and since I didn't have it insured, I was sold a new i-phone 14 for $875. plus a new insurance contract, which with taxes & fees came to about $1,000. I thought that I was upgrading my cell phone, but actually I was starting a slow torture. The young girl who had handled the transaction, did not bother to enter any correct information into the computer and since nothing was correct, the service was suspended on the next billing cycle and the new phone was locked. She said that she had entered the information from my old phone. Actually, she had entered my birth date as Sept. 1915, my address as Upper Saddle River, NJ, some unknown email address, an unknown passcode and some unknown credit card. So Cricket, the cell phone carrier suspended service and locked the cell phone when the next month's payment did not go through. I went back to the store a few times and waited and waited. They said that they had emailed messages to me, but that was not my email address. I was told that the young lady had been fired, but they could do nothing about correcting the billing records. They insisted on fees and penalties to reinstate the service and now I could not keep my old phone number. I was not going to give them another dollar, instead I went to two other carriers and tried to reestablish the phone service. They told me that I had to go back to the initial provider and have them remove the lock. After a month without a cell phone, I gave up on trying to correct the problem. I had to start from scratch with a new cheap phone on a new carrier with nothing transferred.. Now I have a new Samsung Galaxy A14 on the Spectrum Mobile network and at least this phone number works. (New Phone #336-590-0291), I would appreciate any suggestions that any of you may have for the reinstatement of my old Cricket phone number and /or the return of the locked i-phone 14.

    From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Kernersville store today.

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    Cricket Wireless Authorized Retailer

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    AT&T Store - mobilephones - Updated September 2026

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