Place is okay, staff are nice depending on the day you go. Service kinda hit or miss.read more

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

Rahn Null transfered the apps and everything from my wife and my old phones to our new iPhone 16E's…read more. The first 7 times that I switched phones at a Verizon Store (Durham 3 times, Boone 4 times now) it was never as promised. This time it was unbelievably GREAT!!! I guess it's like rolling dice, but this time we came up with double sixes!! It was a fabulous day in BOONE!!

Cruel, entitled, ineffectual, bratty employees. (at least the ones who claim to be managers)…read more I have visited this location numerous times. They used to seem pushy. Now they are worse than lazy. Anyone who represents a company and willfully turns away significant business should be fired. They have claimed they do not care about losing business. Recently, the children who work here cost their parent company at least one huge business account and did plenty of damage to their local reputation by targeting a homeless veteran at least twice their age who was trying to scrape enough together for a cold drink and a meal. So, there is a profound lack of respect here. Last time I went to this store, the young people who work here didn't have basic information about business accounts and either did not have business cards or did not want to do any business. The people who "work" here should be ashamed of the "managers" they have and the "managers" should be ashamed of themselves. Throwing away good business and displaying incompetence is one thing. Cruelty towards the homeless shows a remarkable lack of character. Verizon should be ashamed of this store.

I have been in customer service for over 15 years, to my surprise I never thought I would receive…read morethe opposite from the Boost Mobile store in Wilkesboro, NC. We have been with them since July, 2018. It was time for us to get new phones. My phone was not charging and my wife's phone was going blank screen at times. My wife was given details for existing customers on promotions concerning the Stylo 5 LG phone on 12/23/19. Buy 1 and get 1 Free, we thought based on the reps information. She was told not to pay our monthly bill which was due on 12/25 and wait until the phones came in and pay $151.00. We followed those instructions, my wife returned to the store on 12/26 and was told by the store manager that it would be double the amount?. After speaking with the manager, she was informed there was nothing she could do? I would think when your misinformed by a rep, you make it right, that is Customer Service. I am still waiting for the DM to call me back and have dealt with several customer service people who have been no assistance to me. We have proceeded with our complaint and will be following up 1/4 at the store to see if Boost Mobile can honor what had been relayed. I will keep you posted :) In the meanwhile, I have been without a working phone since it wont charge and my wife's phone continues to giver her the same issues. We have an insurance business and our phone are very important to on and working properly. Based on what we informed from Boost mobile, this should not be an on-going issue.

Flip was super helpful! Changed out my phone battery at a good price super speedily. Highly…read morerecommend this place for your whatever you need digitally!

Avoid this business - paid hundreds to have a phone repaired and less than 6 months later it was no…read morelonger charging. Took it to the Apple Store and they said it was repaired with cheap parts and the battery was not the original. The kicker is Boone cellular said they did not change the battery - so it is a mystery as to what happened to the original Apple battery in the phone. Also they would not honor the lifetime parts warranty that is listed on their website.

Terrible service. I wouldn't recommend going to this store. Won't go into details but they will…read moretake your money and not go through with what they told you they could do.

This store can't even pull up my account even though I bought the product there. A complete waste…read moreof time. I do NOT recommend. Sales person was visibly agitated because he had to help me.

If you want honest and true pricing on your cellular devices, or if your phone needs repaired then…read moreSea Wireless is the only place to go. I have been doing business with them for many years and they have always had the best prices and always up front and honest. If they don't have it and tell you they can get it, they will and very quickly.. The employees here are just top notch!, if every business had owners and employees like this then no business would fail, just great 10 out of 10. !!

From the owner: We sell cellphones and provide pre-paid services with no contract requirement. We specialize in…read morecell phone and tablet repair.