I'm real happy with these folks so far. After having been Verizon wireless customers for years, and…read morerelocating to this area from out of state, I was looking for a fresh start with a different cellar service, CW upgraded my wife and I with new I phones and a lower bill than I was paying with V. Friendly helpful folks, returned twice because they are better at upgrading passwords than we are, and they are always ready to help. Highly recommended.

From the owner: Carolina West Wireless offers phones and plans that meet…read morethe needs of people who live in the unique geography of North Carolina. We also have the same great high-speed nationwide network as the big wireless companies for less than you’ll pay with them. In fact, we’re so confident in our nationwide network that you can try us for 30 days risk-free. If you’re not fully satisfied, just return the equipment and pay nothing - no questions asked.

Place is okay, staff are nice depending on the day you go. Service kinda hit or miss.read more

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

We had the BEST experience at Verizon today. Austin was knowledgeable and helped us understand the…read moredifferent plans & we walked away happy. Austin was so helpful and answered all of our questions with ease.

I am absolutely FURIOUS with Verizon. I have been a loyal…read moreVerizon customer for over 22 YEARS. Twenty-two years of giving your company my business, and I have never experienced such ridiculous, incompetent, and unacceptable customer service. My bill is supposed to be $80.57. PERIOD. I have a folder full of text messages from Verizon confirming that my bill is supposed to be $80.57. I have the proof. Your company has told me repeatedly that this is the correct amount. And yet, every other month, my bill goes up AGAIN. Then I have to spend HOURS ON THE PHONE trying to get Verizon to fix its own mistake. Every time, I am told some version of, "We fixed it. This will never happen again." BULLSHIT. Because it DOES happen again. And as I am writing this complaint, I am ON HOLD WITH VERIZON YET AGAIN. Do you understand how completely unacceptable this is? I am over 72 years old and retired law enforcement, and after being loyal to Verizon for more than two decades, I should NOT have to spend hours of my life repeatedly fighting with your company over a bill that should be $80.57. I am sick and tired of being passed from representative to representative, sitting on hold, explaining the same damn problem over and over, and listening to people make promises that apparently mean absolutely nothing. I DON'T WANT ANOTHER APOLOGY. I DON'T WANT ANOTHER EXCUSE. I DON'T WANT ANOTHER PROMISE THAT IT WON'T HAPPEN AGAIN. I WANT SOMEONE AT VERIZON CORPORATE TO FIX THE DAMN PROBLEM. Go through my account. Look at my billing history. Look at every text message Verizon sent me confirming the $80.57 amount. Figure out exactly why your company keeps screwing up my bill and CORRECT IT PERMANENTLY. I expect: 1. My bill to be corrected to $80.57. 2. Every improper charge to be removed or credited. 3. My account to be thoroughly reviewed. 4. A permanent solution so I NEVER have to spend another hour on the phone dealing with this same problem. 5. A written explanation of what Verizon is going to do to make sure this stops. After 22 YEARS, I should not have to beg Verizon to honor the price your own company gave me. This is beyond frustrating. It is disrespectful, exhausting, and completely unacceptable. You have wasted hours of my time over and over again, and I am DONE with it. Someone at Corporate needs to take ownership of this instead of dumping me back into the same customer-service nightmare I have already been through repeatedly. FIX MY BILL. FIX MY ACCOUNT. STOP CHANGING THE DAMN AMOUNT. I have the documentation to prove what Verizon promised me, and I expect Verizon to honor it. I have been loyal to Verizon for 22 years. Do not mistake my loyalty for my willingness to be taken advantage of. I HAVE HAD ENOUGH.

I have been in customer service for over 15 years, to my surprise I never thought I would receive…read morethe opposite from the Boost Mobile store in Wilkesboro, NC. We have been with them since July, 2018. It was time for us to get new phones. My phone was not charging and my wife's phone was going blank screen at times. My wife was given details for existing customers on promotions concerning the Stylo 5 LG phone on 12/23/19. Buy 1 and get 1 Free, we thought based on the reps information. She was told not to pay our monthly bill which was due on 12/25 and wait until the phones came in and pay $151.00. We followed those instructions, my wife returned to the store on 12/26 and was told by the store manager that it would be double the amount?. After speaking with the manager, she was informed there was nothing she could do? I would think when your misinformed by a rep, you make it right, that is Customer Service. I am still waiting for the DM to call me back and have dealt with several customer service people who have been no assistance to me. We have proceeded with our complaint and will be following up 1/4 at the store to see if Boost Mobile can honor what had been relayed. I will keep you posted :) In the meanwhile, I have been without a working phone since it wont charge and my wife's phone continues to giver her the same issues. We have an insurance business and our phone are very important to on and working properly. Based on what we informed from Boost mobile, this should not be an on-going issue.

Flip was super helpful! Changed out my phone battery at a good price super speedily. Highly…read morerecommend this place for your whatever you need digitally!

Avoid this business - paid hundreds to have a phone repaired and less than 6 months later it was no…read morelonger charging. Took it to the Apple Store and they said it was repaired with cheap parts and the battery was not the original. The kicker is Boone cellular said they did not change the battery - so it is a mystery as to what happened to the original Apple battery in the phone. Also they would not honor the lifetime parts warranty that is listed on their website.

Terrible service. I wouldn't recommend going to this store. Won't go into details but they will…read moretake your money and not go through with what they told you they could do.

This store can't even pull up my account even though I bought the product there. A complete waste…read moreof time. I do NOT recommend. Sales person was visibly agitated because he had to help me.

If you want honest and true pricing on your cellular devices, or if your phone needs repaired then…read moreSea Wireless is the only place to go. I have been doing business with them for many years and they have always had the best prices and always up front and honest. If they don't have it and tell you they can get it, they will and very quickly.. The employees here are just top notch!, if every business had owners and employees like this then no business would fail, just great 10 out of 10. !!

From the owner: We sell cellphones and provide pre-paid services with no contract requirement. We specialize in…read morecell phone and tablet repair.

I received outstanding customer service from Jack at T-Mobile, Gastonia, NC. He set up an Apple ID…read moreaccount for me that I couldn't have done on my own. Jack showed warmth, patience, and an attitude of dedication that is rarely seen. He is a valuable asset to T-Mobile and has earned my loyalty.

Tatiana Pabon provided me with outstanding, friendly customer service, helping me set up a new…read moreiPhone I brought in for my son. She went above my expectations, explaining the process and helping set up Find My iPhone and other features Tatiana is a real valuable asset for T-Mobile