Andy Sillers is remarkably unprofessional. I wish I could give him 0 stars. He frequently ignored my emails and calls, only to return calls to male roommates. This is why I found him to be quite sexist in his interactions with me and other women. As I said, he ignored my and their requests, and often only reached out to/communicated with our male roommates. When he did speak to me, he called me a "tattle-tale" and "immature" when I shared with him how roommates were not complying with/finding unethical routes to break contract rules. When I shared with him that my sister has cancer (in a conversation about housing), he was completely unsympathetic and rude. I have never worked with someone so callous. Avoid him please, if you can. read more

Overall there were a lot of hoops to jump through. We had to have a lot of documents and information that I'm not sure were 100% needed, but hey I guess in Santa Barbara they can be as picky as they want. The place was in overall decent shape but needed a deep clean (could just be us being picky), but it had gotten all new lighting fixtures which was great. This review gets 5 Stars for one very specific reason, Lynn. She was absolutely amazing to work with. She let us know about getting everything in on time for any deadlines to get approval for our apartment. She was easy to contact, easy to talk to, and overall she is just a very pleasant person. To say she was a gem would be an understatement, She.Was.Amazing. We are currently living in an apartment from Spectrum and haven't had any issues minus getting the pipes snaked right as we got there. however they sent a person within less than a day of asking and took care of it all. Hopefully this is helpful for anyone looking for a place, and for Spectrum to once again let Lynn know how great a person she is. read more

Got to say this review is overdue. I have had nothing but great experiences with Lynn and Andy here in Santa Barbara. Communication is great and they both seem to really care about us as tenants. Everything has been fixed a timely manner and satisfactory level. And when we've had a few felonious complaints about us in our complex they went to bat for us and I got to say I appreciate that from the bottom of my heart. When you have a landlord and an HOA and you can't complain directly to the HOA having a landlord that actually listens and hears you is vitally important. Thank you both Andy and Lynn read more

Spectrum Realty is mainly run by Andy and Lynn; the "owner" is not involved. These two are barely helpful and not friendly. If you can jump through their hoops to 'get approved' or meet their ridiculous and borderline illegal guidelines (we will need a full deposit from each person living in the unit.) When I have requested service, they usually send someone, but in almost every case, that person has said "there's nothing we can do." I'd say avoid if possible. read more

Wow, I wish I could give this place no stars. I also wish I had trusted the reviews I read here before I even stepped into their offices, I won't make that mistake again. The staff is rude at a level that is unparalleled. The "owner" is barely involved and the woman that runs the place, who is mentioned in numerous other reviews, is either totally unaware of her behavior or is just so burned out that she does not care. I got about half way through their ridiculous, hyper-pressured, process before I made the best decision of my life and went with another company. Heed the advice of others here and BUYER BEWARE!!! read more

Eh. I don't know if I want to start with the bad or the good. Looking back on it, once my girlfriend and I got the apartment, things were okay. The Bad: - Had to get a cosigner for my girlfriend because she didn't meet Spectrum's income requirements (I could easily afford the place and once I signed the contract, I'm not really sure why we were made to jump through hoops). This cosigner had to: live in town (none of her family does), had two make more than twice the rent, couldn't be me. So basically we had to track down a friend who made enough. Not fun. - They didn't fix the small stuff like carpet stains, ripped window nets, etc. - Rent had to be deposited at their Goleta office. All other places I rented from have a dropbox on-site to do this. - The apartment was terribly insulated. You could barely be in the place on a hot Santa Barbara summer day. Tried fans, ice packs, etc. We did not buy an AC unit (that might have helped). The Good: - No life threatening issues (besides the heat). No roaches, mold, any other craziness that's all too common with rental properties. - Our fridge started making a noise. Once I've called them, they had somebody out in a day or two to take a look at it. There was no charge for this. - I GOT ALL OF MY SECURITY DEPOSIT BACK! YES! Read it again. I'll type it out again even. I got all of my security deposit back. I went over the apartment when we moved in as thoroughly as I could and even sent additions to our check-sheet as we completed moving in. I had a pre-move out inspection where we saw that no damage was done (minus hanging things on the walls and other common things like that). I got a carpet cleaner that they approved of and paid for that. A few weeks later I got a check for my full security deposit. Depending on the property (our main reason for moving was the unbearable heat from April through September), I would rent from these guys again. read more

I have nothing but good things to say about Spectrum Realty. Lynn and Andy were absolutely great! They were always very prompt in responding whenever I had a problem that needed fixing and I never had to pay for any of the repairs. Some rental companies only do the minimum when it comes to taking care of their tenants. This is the exact opposite for Spectrum. They don't stop until the problem is 100% solved. Their online portal is a breeze to use to set up payments, or request maintenance. I've read some reviews stating that the application process was too extensive and what not. While it is a thorough process, it was comforting to know that my neighbors went through the same process and had to be vetted the same way. All things said and done, I highly recommend Spectrum Realty as a place to rent from! read more

I'm currently dealing with an agent who watched one of their vendors verbally threaten me and said nothing. As of today said vendor is still working on my property... kick backs come to mind. I feel worse for my landlord who's clearly getting the wool pulled over their eyes. read more

Was applying for a place through Spectrum Realty. The lady at first was cool, but as I submitted my application, she mentioned that I was "in the clear" and good to go. I thought, "great! I got the place!" She also mentioned that if anything went wrong they would call me. ...so far so good. Three days later: I receive a letter in the mail saying that my credit is too low. My application was denied. They are here to take your money for the applications. Stay away. read more

Spectrum Realty has failed. I started paying for an apartment three weeks before I moved in. When I moved in in December there was no heat. They had never set up the furnace utility and it wasn't active. I had to sleep in a sleeping bag to stay warm in 50 degree weather. After 4 days they finally got the heat working. Then a pipe broke at 4 am and flooded my room and ruined some of my personal belongings. The repairman did a half assed repair on the pipe... as three months later it is broken again and leaking on my bed. Kevin was slow to deal with the issue and not thorough. Communication with Spectrum is difficult and slow. The head person seems to be away a lot and issues are prolonged and pushed under the rug. What scares me the most is that this Company failed to do a proper inspection of the property before they assumed management and could not tell me if there were two furnaces, didn't know the conditions of the pipes, etc. The company told me several times that they were unaware certain conditions of the home. "Sorry we had no clue.." That is your job to know home basics. They did promise me a renters credit but it look months to get a partial credit and I never received a full credit that they promised. The worst thing was when the owner of the property foreclosed. I did not know, Spectrum Realty did not notify me and people started showing up at my door asking to see the home. Then without Spectrum notifying me the new owner called me and wanted me to meet with them and look at the place. Where was SPECTRUM? They told me a week after the home was purchased that the house had been sold and the heat was going to be turned off if I didn't assume the utility in 48hr... hmmm thanks guys I'm in the middle of midterm exams... thanks for the notice. Terrible management. Kristen was empathetic at times but was very tardy in responding. Don't risk renting from this incompetent company. read more

Through an online posting regarding a 1 bedroom loft in SB I reached out to Spectrum to schedule an appointment and maybe ask some questions about the space and terms of renting. I didn't get much in the way of questions done, but I did give them my name and contact info and was told an agent would respond back to me to schedule a time to see the property. It took a few hours, but sure enough I got a call back from a woman (I don't remember her name). We talked briefly about the apartment and all seemed okay, and we arranged a time in which we could meet. I drove out to the complex ten minutes early, saw no one, waited till ten minutes past my appointment time and left. I have other things to do and stress over more so then waiting for an agent to decide when is a good time to maybe show up to an agreed upon viewing. It's nice to say money isn't everything, I can't say for sure that is Spectrum's motto or not but they certainly didn't want any of mine. Just to also mention this, its over an hour's time past since my failed showing. I have not gotten a phone call or an email or any kind of follow up. In my dealing with Spectrum its time to move on, and I would hope no one else has the same experience. read more

I've lived 3 different places with Spectrum - so I've dealt with them many times. I've always gotten back my full security deposit when I have moved. They've always answered the phone when I call. They have a quick reaction time when you call for repairs (and a separate maintenance line that answers even on the weekends). They've always sent someone over immediately. Their website is clear for locating available units. They tend to have "open house" type showings where you just show up and there may be other people there, or not and you get to check out the place. Honestly, after looking at many other rental prices and amenities in the Santa Barbara area Spectrum can't be beat. read more

It pains me that I am forced to give this establishment a star. Not only did the receptionist "shhhhhhh" me multiple times to answer the phone (yes, an adult woman literally shhhhhhed me 4 times in one conversation), but her overall bitchy demeanor was outright rude and completely unprofessional. These people obviously have NO CLUE what they're doing in this business. AVOID AT ALL COST! HORRIBLE! TERRIBLE! read more

Wow, absolutely astounded. Lynn (somehow working there for 8 years) was so rude when I went to get details about the lease. She shushed us multiple times so she could answer the phone and then literally said "well you don't have to lease with us". Would not recommend dealing with that rude of service. read more

Disappointed. I was interested in one of the property and when I called them to inquire they mentioned that unless they run a credit check on every member of my family, they cant rent a house. My wife is on a dependent visa and the State would not issue a SSN for her. Perfect catch 22. Good luck with your strange policies. read more

I highly recommend spectrum to anyone looking to rent a place in the Santa Barbara/Goleta area. They are very thorough with their process while providing excellent customer service! Plus anytime you call or go into the office you are met by the office manager Lynn who is an absolute sweetheart, who gives the place great energy! Spectrum's team will take great care of you. I recommend them to everyone! read more

I have shopped around in SB over the years for places and this place is the worst of any kind of business I have happened upon. Wont give you any information about the neighborhood, safety, wether or not it is quiet etc.... They pull a discrimination tone... hello I'd be sharing common walls! No company is like this. The office is rude and the person showing the place is short. They figure anyone will take it because the market is in their favor but they treat people like dirt. No smile, matter of fact on an assembly line. What a surprise that a business like this can exist. If that is the FIRST IMPRESSION I can't imagine how they would take care of a plumbing failure or anything serious. Shameful. read more

Lynn was SO helpful for me today!! I needed a last-minute place to store my car, and she came through for me with prompt, friendly same-day service for a reservation at A-AA Santa Barbara RV Storage, a property managed by Spectrum. Much appreciated. read more

Overall I only have good things to say about Spectrum. In the process of finding a place to rent, Lynn was extremely helpful from the get go. And after renting from spectrum for about two years now, she has continued to be really kind, helpful and always responds to any request very quickly (contrary to other reviews, I have had only really good experiences with her). I have been warned not to rent from realty companies and instead rent from property managing companies, but I would definitely rent from Spectrum in the future and recommend them. read more

It has been my families pleasure to rent a wonderful home in Goleta from Andy at Spectrum realty. Andy has been the best landlord I have ever had. He was prompt to return calls and prompt to get a repair man out the same day for all of my calls. We rented from Andy for over 5 years and never once had an issue with his services. He was always polite and punctual in our meetings. His office assistance Lynn is a ray of sunshine that makes you feel welcome and appreciated when you see her. I find it sad that other people would leave poor remarks for things like a cosigner- come on man if your girlfriend doesn't have the income and any other landlord would tell you to pound salt- at least Andy offered the possibility of a co-singer. If you have ever rented in SB you will know that a majority of the landlords and renal agencies require $25-35 per applicant for a background check, another lame reason to leave a negative review. If you are looking for a rental, read the reviews and see why these people are actually complaining. NONE of the people leaving a review have even rented from them so how much validity can they really have. Andy and Lynn our family can not thank you enough for helping us get a stable home to rent in Goleta, you helped our family put down roots. We wish you the best of luck. Us from Alameda Ave! read more