I love Hiley Mazda, and I love my Mazda CX-5. I will never take it anywhere else! From beginning to…read moreend the service was quick,efficient,and highly professional. The customer is sent a video of the inspection as it is being carried out. Zack, Lita, and Ozzy in the Service Department are absolutely wonderful! They are not only friendly, knowledgeable, and extremely helpful. You can tell they really care about the customer and take pride in providing the best experience possible. i highly recommend them, and give them 6 stars for being genuinely nice people you feel you can trust. You don't find that in a lot of places you go nowadays!

Out the door pricing in advance was easy. I flew in from Austin and picked it up. No extra charges…read more No pressure. No big document fees. No addendums. No add ons. No waiting. None. No surprises, all arrangements made in advance, including finance. Juan and Crystal made it easy to buy and finance at Hiley. Very professional staff in finance, sales, and management. This is a new Hiley compared to the old reviews. Do a new to old Yelp! review sort before you judge this dealer. I was in and out in under 90 minutes. Arrived at 9:41 AM and I was driving it back at 10:59 AM

This review is for the service department ONLY…read more Trevor and everyone in the the Autobahn Porsche Fort Worth service department are focused on nothing but complete customer satisfaction.Initially, I was reluctant to bring my Boxster S into this dealership for maintenance and window tinting. I had absolutely nothing to be concerned about. The service I received was outstanding! What did it for me? The listened. They communicated. And they cared. I have had such a personal experience from a service department before, but through a handful of phone calls and in-person discussions, Autobahn took the time to address each and every question or concern I had. They were honest in their pricing and contacted me before doing any work. I cannot recommend this service department enough!

I just recently moved to Fort Worth from Houston and warmly welcomed by Ray and Steve this morning…read more They gave me a brief tour of the floor and shared the exciting upcoming new campus vision. Steve went out of his way to share insights about FW and upcoming Porsche client events. High service quality!

FAMILY TOYOTA of BURLESON My Lexus was recently totaled…read moreafter I incurred two "no fault" accidents within 3 weeks of one another both caused by non-insured drivers. According to one of my adjusters (as I was dealing with two separate claims), that sort of thing doesn't usually happen! I wasn't planning on buying a new car for a few years as I'd had such good experiences with my last two Lexus vehicles. But it all changed when that last accident totaled three cars due to someone driving under the influence. And so began my search for the perfect new (or potentially used) car. I went to so many dealerships and test drove everything I thought I might like. Volvos, Lexus, Subaru, Mazda, Mercedes, BMW and Toyota to name a few. I called dealerships. I searched online. I had so many tabs open on my phone & photos saved that it was beginning to overwhelm me. I was disappointed and lied to by more than one salesman to be sure until I visited FAMILY TOYOTA in Burleson. My salesman was Dominic Gomez and how he changed my perspective of a car salesman! He was honest & upfront with me and genuinely cared about my needs, budget and concerns. He heard me out and was patient to the point of even setting up my phone with the Toyota App. When I was ready to buy my new Toyota BZ, he didn't flinch when I said I needed to drive the Toyota Crown "just to be sure" since I love a luxury car. In the end, I went with the new 2026 BZ Limited BEV (battery electric vehicle) as I just love the smooth ride, platform and trim (not to mention the huge savings by not buying gasoline)! The store's General Manager is Dustin and he was most accommodating & helpful, too. I was so impressed with the no pressure sales and how clean & organized this dealership is as well. I really can't say enough having been through so much these last two months as I did extensive research & was really losing hope until I walked into FAMILY. I had other car salesmen from premier dealerships literally lie to my face about prices but this didn't happen here. I have converted to Toyota as I was treated with total respect and left feeling confident in my purchase. Ask for Dom and tell him his new favorite customer sent you. You won't be disappointed that's for sure.

This is the second time I've taken my car in for service and they forgot it. This time around it's…read morebeen over 5 hours for an oil change. I spoke with three people who couldn't find it, the fourth finally did and said they need 30 more minutes. So it was never started I'm guessing? None of the reps are on the same page, first I was told I couldn't make an appointment then another person booked one for us stating "30 minutes." What on earth is going on with your management? Apparently there is a recall that I was never notified of. Although they can't tell me what the recall was. Update: After speaking with Braxton I will give them one more try.

I bought a car here a couple months ago for around 8k, plus the salesman, a gray haired man in…read moreshorts advised me that due to the mileage on the 2008 Toyota, to also buy this extended warranty he highly "recommended", which would give me another 50,000 mile coverage for the whole drive train. When I say recommended, I mean pushed on us. My son had the car for about 50 days when he was driving home on the freeway at night. The car completely lost power. As in, it just quit. On the freeway. In the fast lane. He had to fight it to get it out of the lane of traffic into the emergency lane and not wreck. We had it towed to our family mechanic (Caliber Auto Care) who had never dealt with the warranty company before. This is how it started, our mechanic put a camera into the engine and discovered a HOLE in the engine, which was absolutely dry of any oil. As in dry for so long there is no way it wasn't like that when we bought it, and this is what our mechanic said. No way it was my son's fault. This 2008 Toyota had had an ENGINE recall that was never fixed. Hertel sold us a car with an ENGINE RECALL and didn't say a word about it so that WE could address it. That year's model Toyota had a manufacturer defect that caused the rubber seals to allow all the oil to leak out and cause... A rod to break off and puncture the engine. It threw a rod. Now this warranty company immediately requested we pay for the mechanic to drop the oil pan ($600). So we did. They finally sent an adjuster, who asked us to authorize and pay for the bottom oil pan to be dropped. Our mechanic explained that we didn't need to do that for him to see the hole, with the camera. The mechanic said he would never need to drop the bottom oil pan and that it was apparently the warrant company's way of chipping away at the cost and push it off onto us. Now we called Hertel and told them what had happened. They sold us a complete LEMON, and on top of that talked us into buying an extended warranty from a company with shady tactics. We were never told by the salesman that there was a cap on repair costs, only that they would cover the whole drive train for another 50k miles. Now, Hertel has just left us hanging with what amounted to an $11k (warranty and TTL) paper weight. That could have gotten my son in a bad car wreck. Do not trust this dealership. Most certainly do not buy the extended warranty plan they are PUSHING on you. They prey on working people here.

Every car has been perfect Service great would recommend to…read moreall Craig is most accommodating

A fantastic, family run establishment. Friendly staff and wonderful cars. Never seen an issue with…read morethe vehicles sold here. Stop by K1 Auto before looking anywhere else to save time...cause you're gonna leave with a car! 10/10 great business

I totally agree with Kathryn B. and wish I had taken heed to her advice. I purchased a 2016 Chevy…read moreCruze from this man in July for my teenage daughter and originally wrote a review about having to spend almost $4000 for a car in addition to $7000 I paid for the car. Only to be fed BS about me taking the car to Firestone and how they are only trying to gouge me out of money and to bring it back to him and he would take care of the issues. My wife wanted to give him the benefit and took the car back to him and spent 3 hours at his dealership while he "fixed" the issues. He begged me to remove the negative review because it was hurting his business, so I reluctantly did since the engine codes were no longer coming on for a few weeks. I took the car to the Chevy dealership down from his lot for an oil change and decided to have them do a full diagnostic only to find that EVERYTHING Firestone said the vehicle needed (except tires) is wrong with this vehicle and that K1's idea of "fixing" the issues was that of a shade tree mechanic with little to no actual certifications. So instead of being out of almost $11,000 total for a "cash car" I am only out of about $9,800. I would definitely look elsewhere or at least ask to have a full diagnostic done before doing business with K1. Taking advantage of honest people not wanting to or not having the ability to spend a lot of money is what I find is this guy's specialty. If I wanted to spend almost $10,000 on a vehicle, I could have gone to real car lot and had it financed.

Tried many cars here and found them all of great value. It was hard to settle on just my car but…read moreit was a winner and everything I needed for my daily drives. I can totally see me again coming back in the future. Great customer service and they made it easy to buy a car!

I had an outstanding experience working with Shandron. From the moment I walked in, he was…read morewelcoming, knowledgeable, and genuinely focused on helping me find the right vehicle--not just making a sale. He answered every question with patience, broke down all the details clearly, and made the entire process smooth and stress‑free. If you're looking for a trustworthy, friendly, and highly professional car salesman, Shandron is the one to ask for.

Terrible place, only buy a car if you have extra money to put into the car. You are dam near buying…read morea project car and yk they don't give af that you haven't even had the car a good three months and have had three instances that car has broken down. They buy shitty ass auction cars so project cars only buy a car here if you got extra money or save your time and go to a dealership no one here is professional. I've asked to speak with a manager like almost two weeks ago and ain't nobody call me but the repair people who have had the car twice and ain't fix shit.

Omar was very friendly offered drinks while he did our paperwork. Everything was perfect he…read moreexplained the whole process even gave us a copy from everything and showed us that the tag he gives is legit through the dmv website.

Sold me a lemon - I would not trust them. Looking into other legal options at this point. I am a…read moresingle mother who was shopping for a car for my college aged son. I am so disappointed.