I decided to stop at this new location for a car wash as it was conveniently on my way home. I…read morepulled up to the window and the employee was beyond nice and helpful. He was very informative as he inquired if I was a new or returning customer. Obviously I was new. He even gave me towels, car scents and dash wipes! So thoughtful! I've been to other car washes locally and although they are cheaper by a little, they lack the amenities this little gem has! The car wash experience overall was wonderful. My car is sparkling clean! I decided to clean the inside of my car as well and there were many stations to do that! They even had a little air machine to blow out your vents of all the dust and such! So cute! I've never seen that before. I've got to say I was very pleased with my experience and will be returning back!

I took my car to get washed at and it cleaned nothing at all. There's still bird poop on my…read morewindshield and hood. To make matters worse, I'm not allowed to cancel billing until I download this app due to their new system. And being given a run around when wanting to cancel at the location I signed up.

It was a great self wash area(they also have auto washing) but they have more options than previous…read moreself washing car washes so it's definitely better. Washes my truck with $10 there's also free vacuums. Only downside was the air dryer it feels strong but it's not that strong. But at least they have one so that's a plus in my book. Definitely coming back

Good carwash for a dyi, car was lot cleaner then expected. Though dryer could be longer than 10…read moreseconds. I've been to others that lasted 1 min for better drying.

I recently visited one of the best car washes I have experienced so far! They come very close to…read moreperfection, with just a few exceptions. Previously, I visited this car wash during rush hours when it was extremely busy, and I had to wait about 20 minutes for a tunnel wash. This time, I went around 4 PM, and they truly took good care of my car. It was my first time trying the exterior tunnel wash for $10, but fortunately, I had the chance to experience the full service this time. First and foremost, the staff was polite and smiling throughout the entire encounter. They did not give me any attitude or speak negatively in Spanish when I pointed out some imperfections, such as visible dirt, dust, and debris left on the car after the wash. Upon my arrival, I learned that the basic car wash for a sedan costs $39 and takes up to 40 minutes. This is a reasonable price, and given that timeframe, I expected my car to be spotless. In contrast, other car washes have rushed my vehicle through in just 5 minutes, resulting in it coming out dirty and dusty. When I received my car, it was clean overall, but as a picky customer, I noticed some visible dust and debris. On the downside, I would prefer if they didn't place dirty rags on the car seats or reuse them to wipe the dashboards. The microfiber cloths they used left behind additional dust. Moreover, there was still some dust on the dashboard near the window that I had to clean off when I got home. Because of these issues, I give them 4 stars. Overall, I am very pleased with the service compared to other car wash locations. I will definitely return unless I find a better option.

Hector's Car Wash is hands down one of the best car washes I've ever been to. They consistently do…read morean amazing job--whether I'm in for a quick 5-minute wash or a more detailed 45-minute service. I really appreciate that you can schedule an appointment and comfortably wait while your car is being taken care of. The staff is always friendly and welcoming. I actually go out of my way to bring my car here because the quality and service are just that good. Keep up the great work!

I've been coming here for a couple of years now. Decided to get the membership last year as it was…read moredefinitely worth the value, price did go up at the end of 2021 significantly. So I had to reduce the package to not include the wheel shine which is still reasonable at $15 per month. You'll spend that in two car washes. Car Wash is decent, not the best, and doesn't always get everything off. Most of the time the burners with the heat at the end of the exit, one is usually out if not both, but today they were both on as you can see in the picture! The spinning towel dryer at the end is horrendous, the one on the left will kind of come over and get your mirror and door but the one on the right side I've never seen it reach. Occasionally someone will put on their break or get jammed up in the car wash and you might have to wait 30 seconds to a minute for them to activate it again but that doesn't happen too often. I know a lot of people complain about getting scratches from this car wash, I've never seen it and I'm very meticulous and look over my car. So take those reviewers with a grain of salt. They do offer a pre-brushing area before the entrance for two different vehicles at one time to really get your wheel wells clean or if you need to get some the summer bugs loosened up on the front of your car. Some people complain about the vacuums, every once in a while I'll get one that doesn't work so great but there's one on each side of the car and I've never had both sides not work well. My suggestion is if one isn't working well there's usually plenty of spots open, so don't be lazy and just move your car to another spot. I find the vacuums are very strong and more than adequate. The Garbage cans can be hit or miss whether they have been taken out or not. Overall it's a good place, the kids that work here are always willing to help you if you have any questions, one always runs out to the screen area when you're first entering just in case you might be new or have any questions.

Amazing 5-Star crew that is headed by Greg. Ty, Aiden,…read moreAnthony, Gabby, and a host of others not only go out of their way to make sure your WashU experience was superior, but do the fine detail aspects in helping you on a professional yet personal level in keeping your vehicle in top shape. They work as a family and extend that warm and friendly feeling to everyone that comes into the Des Plaines location. Great 5-Star Team.

This was my first visit to Wett. The staff here was very friendly and courteous, and they were…read moreworking hard to get cars through quickly. Julian, helping outside, took time to answer my questions and was super helpful. I appreciated his patience with me since it was my first visit. It was easy to get in and easy to exit the car wash. It's a little tricky to exit and go North on Route 59, but I would definitely visit this location again next time I am in the area. As others have shared, I like the ease of entering the wash without having the tracks that sometimes are hard on your tires.

Owner was yelling/berating/threatening me before I even attempted to be a customer…read more The vehicle I stopped in with cannot go through their wash, so I was just stopping in for a light vacuum, nothing major. As others have stated, big signs say "Free Vacuum" not "complimentary" or "Free with Wash" no ...just plain ole FREE. Well if the owner is around, he will threaten to kick your arse if you do not buy a wash. My guess is he is operating outside the franchise guidelines, imposing his own rules. There are 4 cars in my household, and I know people with cars. Owner is more concerned with someone using the FREE vacuum for a couple minutes rather than being an upstanding business owner developing long lasting relationships. Luckily, there is a far better option just across the street, or another 5 or so within a couple miles. No reason to stop here ....

I use this car wash all the time ,last week I took my Jeep thru on the $39.00 wash ,they didn't…read moreeven clean my floor mats. Rip Off. I can get it washed at the gas station for $5.00

Used to use this car wash all the time. After a couple poor results I'm done. Last visit was $48…read morefor a wash that included "wheel shine" and "mat cleaning" (yes I paid an extra $6 just to clean my rubber mats). Didn't touch the mat in the back (SUV), car covered in drops and water spots and tires untouched. When I asked the attendant if my car was "done" he nodded. When I remarked "$48 for a wash, car not dry and no tire shine?", he shrugged. I used to go here for washes, detailing, oil changes, but no more. How many times should I get poor service and keep coming back? I don't have that magic number. Lots of places wash cars in this area.

I just had my car washed at the Wheaton location and want to compliment you on your employee,…read moreEugene. He did a great job presenting all my car wash options without a hard sell, which I always find to be a turn-off. He was a very nice, professional young man and it was a pleasure dealing with someone who provided such great customer service. He's a keeper. Thank you!

Don't bother going here anymore. Staff are very rude and there's always something broken down!read more

Good places but they keep reducing hours . And close drive up earlier claiming they are having…read moreissues. 2 locations did the same thing rt59, and it rt 20 had issues.

Another day, where many of the vacuums are not working and the air hose to blow out around your…read moremirrors are not working either. You should be able to pull into a stall and have a vacuum on both sides working so you can vacuum out your car and not have to move your car every time.. will you pay for a monthly service and the managers ignore the fact that most of their vacuums are not working do they even check them daily to make sure that everything is functional for what we pay for monthly?

Awesome fast service. The owner took me out and explained everything he did and why he did it…read more Great price on a professional service. I had them treat my undercarriage for the winter and they did an amazing job. I will be bringing my SUV back for a full detail after the winter.

I took my vehicle in for the undercarriage rust coating protection application and they did a very…read morebad job and when I confronted them about it the owner Rob got very defensive and made it seem like it was my fault for not checking the vehicle to make sure they did it correctly. This is a very rude and dishonest business. Do your self a favor and research reputable shops and take it to an honest shop. The owner Rob is very rude and is not customer centric. I have attached pictures of what they said was a "completed" undercarriage rust protection application job. Don't get ripped off by them.