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    Speedway Subaru

    2.0 (11 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 months ago

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    This is the correct Metallic Grey initial color on my car. Confirmed with their parts department via VIN and description in Subaru App

    I took my Subaru Forester to Speedway Subaru for a mirror replacement after confirming the correct color using my VIN. They installed an off-white mirror casing instead of the correct Dark Grey Metallic--then told me I'd have to pay extra to fix their mistake, even though they admitted it was their error. I followed up multiple times but received no response. Subaru of America was also unable to assist. As a final insult, a technician accidentally sent me an internal email complaining about me--rather than sending it to his manager. That tells you a lot about how seriously they take customer service. Given the dealership's recent change in ownership, I expected better. Instead, I had to file both a BBB complaint and a chargeback just to be heard. For more detailed information: https://sites.google.com/view/speedwaysubaruservicecomplaint/home https://medium.com/@arothindy349/speedway-subaru-installed-the-wrong-mirror-and-told-me-to-pay-to-fix-it-a614f6f20dfb

    SUBARU OUTBACK TOURING
    Nicky M.

    Dealership visit on 23 Nov 2024 for a new Outback Touring model. Way to go with BS-ing a ready to buy customer! $399 added to price for "ceramic coating" stating it previously added to the vehicle." A temporary sealant, not a TRUE ceramic coating. Was paint prepped? Asked to take car at 4pm, 1 hr before closing and bring back on Monday, 25 November. Would only do so with a $500 deposit. AMEX card wasn't with me. Buick nor Cadillac asked for this. Sales person text, 26 Nov 2024 I'm in the office today. Let me know what you think after you research it. If the coating is the only thing holding you back I'll go to my General Manager and see what I can do. My reply: 26 Nov 2024 I'm going to pass for several reasons. This is more of a short term sealant rather than a TRUE ceramic application. I'd rather pay a pro shop to prep the paint first and provide a 5 year warranty. Dealers want to eek out every cent. I get it. They are in the car SALES business NOT the detail business. The chemistry on these products varies in the amounts of a couple of ingredients. Cerma Plate isn't in the top 5. The chemistry is not that of a true ceramic coating. Also consulted with a high end detail shop owned by a 30 year friend and only asked about Cerma Plate, no other details given. He laughed and asked "Which dealer tried that BS." I don't like at all, the forced method. The dealership would do well to reconsider this tactic / gimmick. The $500 deposit for a test drive over a Sunday. Higher end Buick and Cadillac didn't impose this. Those are my reasons for declining. There ISN'T a way back. Thanks for your time on Sat. Take care

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    Lynn's Auto Sales

    Lynn's Auto Sales

    1.5
    (6 reviews)

    I only gave them 1 star cause I had to . DO NOT GO TO THIS BUSINESS . Your better off getting a car…read morefrom Matilda's dad then a car from this lot . I out 1450 on a 2011 ford focus se on feb.27th . On March 10th my car tire caught on fire due to the bad breaks and rotors that weren't changed and tires that are from 2020 . I spent $333 to fix my car and also still payed my car payment while it wasn't running and broke down. Fast forward to march 19th my control arm snap and sway bar link snapped in half due to the underbody rusted out . The manager told me to bring it to the shop just to tell me that it was my fault and proceeded to hang up on me and then told the receptionist he doesn't want to talk with me and I'm currently a paying customer . Im currently getting a lawyer and about to start a lawsuit . They sold me a lemon and before my 30 days were up they disregarded me . They are very racist and don't not help any other color that their own . Beware they are bad for business .

    I would NOT recommend buying a car from here (I bought my car in November 2024). The staff are…read morebeyond rude (but only after you make a purchase). I have paid my car note early or on time every single week until this month. Today, I called to pay my car note (someone finally answered), and I incurred a $5 late fee because I was two weeks behind, which is fine. However, I just wanted to notify them that I had tried to call over eight times in the past two weeks, and the lady responded, "We always answer the phone." I wasn't worried about paying the five dollars; I just wanted to let them know, and that was the only response she gave me. To which I responded, I have receipts in my call log, and I have tried calling numerous times. She then told me she didn't want to argue and hung up on me. I called back, and a lady named "Shay" (who might have been the same person from the first call) was just making excuses for them not answering the phone, and was very rude as well. I would not recommend buying a car from here at all. Just go somewhere else.

    Connect Truck and Van Center

    Connect Truck and Van Center

    1.0
    (1 review)

    Worst used car dealership in Indianapolis. Should be a 0 rating. Sold me a van said they would…read morerepair this issues before i picked it up. never repaired it waited months, literally for them to repair it, they never did. The owner shook my hand and lied to me told me that he would give me warranty I have it in writing, on a legally binding "we owe" form. Have less than 3000 miles on the van. Worst used car i have ever bought. Worst experience buying a car. He let me get a loaner while i was waiting for the repairs that were supposed to happen, it broke down the first day. I contacted the attorney generals office, he never responded. Literally the definition of shady used car salesman. When i finally went to pick up the van after 6 months he tried to get me to sign something i refused and got very upset, my son was with me. I started to go off at this point. Who wouldnt? Me and my son where called white trash by the salesman. They wouldn't direct us to the van made us search the lot and before we left the owner ran up and punched the window of the van. DO NOT BUY FROM THIS PLACE. He also sold my uncle with stage 4 cancer a Crown Victoria, nothing but problems out of this car he gave it to me before he passed. Constant repairs on it. Took me months just to get it to start regularly had to bypass the ignition and install and push button start.

    From the owner: The Midwest Largest Cargo Van and Passenger Van Dealer! Largest selection of cargo vans, passenger…read morevans, box trucks, pickup trucks, mini vans, step vans and specialty vehicles that you can find anywhere. Where America shops for cargo vans, passenger vans and box trucks

    Speedway Subaru - car_dealers - Updated July 2026

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