Claudia was super patient and helpful! Also Everyone is so kind Whenever I visit this location I have absolutely no issues which is nice since some places customer service is not the best, thanks y'all read more

I am so surprised to have stood in line for 25 minutes to get help sending a wire (not enough staff manning windows) only to find out I needed to make an appointment. No one manning the reception desk so I could find that out in a more timely manner. This branch always makes me think of what I picture a Soviet era bureaucratic office would look like. read more

Claudia helped me secure a quick loan from this location I always receive great service from the associates at Speedy Cash!

The staff was most pleasant and courteous, enduring my application was properly filled out and that my loan process was expedited. Adrianna was the clerk assisting me and she was truly a breath of fresh air, very patient and professional at the same time . I highly recommend Speedy Cash to anyone needing a bit of financial help. Thank you. read more

Awesome! Always friendly and quick!! Been going since 2002 ! Will continue to use this service!!

When you need a loan they approve you fast and courteous. The branch in Montclair is accessible to the cities of Pomona, Montclair and Claremont. read more

Best customer service Would recommend I went there for a money order and everyone was very friendly and helpful my new favorite place for money order and loans read more

I came in here to get a money order and was Serviced quickly and effectively. I really appreciate the professionalism of the staff. I always judge A business based on how well they can do the simple things, and this place exceeded my expectations even if it was just for a simple money order. read more

Horrible customer service, making phone calls in the middle of transactions when there's customers lined up to the door. Only 1 teller and the other teller keeps disappearing to the back before helping the next customer. Waiting for 45 minutes to be told that they are unable to process my firstfin payment today because of their system. read more

The experience I had was them debiting my account before my do date causing my account to be overdrawn. Then we they took the funds from my account I was charged an extra 15.00 because they said the funds were not available on the date it was due. I spoke to someone at the toll free number the first person was helpful. When I called back to inquire about the 15.00 fee this rep was rude and sharp toned. What happened to customer service with a smile. read more

Thank you to Gabby for being as helpful, professional and courteous as you could be. You were great both in person and over the phone which is why I'm giving 2 stars. Unfortunately.. can't say the same about Anne Marie who was rude, unprofessional and extremely unpleasant to work with. Dirty looks, attitude, long dramatic heavy sighs and tossing of my personal items wasn't appreciated. I also wasn't provided with any of my loan documentation following my approval (only cash&receipt), I had to ask for everything. Isn't that something that should automatically be provided or at least give me an option to decline? Hopefully once the company sees this post, it'll help her be a bit more aware of her own actions and somehow teach her how to improve on them. Desiree initially seemed very spunky and nice, but when overhearing certain issues would occasionally look over and give dirty looks as well. read more

Speedy Cash on Moreno is jnown for fast courteous service. I'd like to give a thumbs up for Stephanie who assisted ne on 10-28-22. She was exceptionally professional. Speedy Cash is fortunate to have duch an employee. Stay safe, Stephanie. read more

Initially, I was upset by the fact that I made an online application and specifically requested to pickup said funds in store ONLY TO ARRIVE AND BE TOLD that the cutoff time is based upon CST (I live in California). But my frustration turned to anger because the store clerk was exceptionally rude in her explanation, advising me that I needed "read the terms closely". Furthermore, while the funds were in fact placed in my account the following morning as promised, I also received my Direct Deposit and ultimately had no use of funds. Accordingly, I borrowed $255 with a $45 fee for no benefit because of a policy which makes little sense considering that if you choose store pickup, you should be able to pickup during that store's assigned hours of operation. read more

If there going to shut the money order machine down before closing time they should let the guest in line know so they don't stand in lime for almost 10 min read more

the employees here are the best polite the best customer service. keep up the good work and thank you.

I went here thinking negative about the whole loan process but I was in need. Thankfully Kaneshia and Annemarie took wonderful care of me..Great customer service and such sweet hearts..Go on down there and get treated like family. read more

My recent visit to speedy cash was pleasant. Anne Marie was a huge help through the whole process. She answered all my questions efficiently and was sweet. I would recommend speedy cash for a short term loan. read more

I don't really talk bad about places like this because they are so busy and they don't have time to give the best customer services.. I went in because my friend referred me I was there and Martha was helping me I was being rushed to get out of there because I knew they were going to close, and Martha was being so rude and giving me attitude but the service that Martha gave was the worst I ever had... I did tell her don't be rude or give bad attitude... I know she wanted to get out and that is why I was being rushed so she can go home... read more

If you do moneygram and you don't know exact amount in penny wise I suggest don't go there First you need an account with themAnd if the person who send you is from Europe and you don't know exact the conversation of the money in Dollars then you will not be able To get your money Just a waist of time they make you fill a bunch of info about yourself Just go to a moneygram dedicated location read more

I have been coming here Off and on for a few years ( DON'T JUDGE LOL) Yes sometimes the wait is awful but it's not always and it's never due to the employees.they are giving each person whatever their situation help. Kudos to all !! read more

The lady was rude, the website staes a military ID is a form of acceptable ID, i gave them my veterans military ID, my social security card, my debit card and was told because there isn't a expiration date on the card it isnt valid. The website doesn't state that, which means only active duty military IDs can be used. I fee l disrespected, i did serve my country and was disabled in the line of duty, speedy cash should be ashamed of themselves read more

Never again. What a scam. I've made 1,375 payment ! And only $75 has went to the damn principal !! Read your fine print ! These loans are not worth it!!!!! read more

Really? Used to receive great service with ease until they said I didn't make a payment. We have no record of it. I have tried to reconcile with my proof and evidence, but all I get is I'm wrong and they are right, so pay up. I paid, I paid, I paid. What a business? read more

This place is much more difficult than it needs to be. Never had this much trouble trying to apply for a loan. Between the online confusion and the in-store bs I'm never coming back to them. Definitely don't recommend. read more

Is there any thing that is a NEGATIVE in the stars? FEH!!! Fucking loan sharks! Greedy bastards from out of state - Kansas I believe it is. You have to make $50,000 plus a year to be able to even get them to consider you! The percentage rate is astronomical and it just does not pay to try to get ahead with these people. One bad thing happens that costs you extra $$ (car or something like that) and you are in a perpetual loop that forever spirals downward. I know this for a fact because I applied to both and Dollar Loan actually told me that I do not make enough to qualify for a loan with them. Them AND that other one, Dollar Loan Center (read the review by Dean W. Guy know's his stuff!). Hello?? I need the fucking loan BECAUSE I don't make that much! I have not had a raise in over three years!! I live hand to mouth because I work for a government facility that can hand out money left and right to management and bratty foster kids who get everything handed to them but then there's nothing left for the workers!! Our tax dollars pay for fosters to go to college if they want but my daughter cannot go to a decent college because I don't get paid shit!! Yeah, I went to these loan sharks but I wasn't rich enough to get a money from them that I would not need were I actually making enough to qualify for a loan with them! Now does that make sense?? read more

Went in for a payday loan and Melanie made it super fast and real easy for me all I needed was a check stub, bank statement which I didn't have so she was able to look at my banking info on my phone app which was very convenient for me and a check that's it!!! I was done and out the door within 20 mins and they even had a something to keep my niece entertained. Also keep in mind the loans are due on Saturdays. I give Speedy cash 5 stars for the great customer service I received and for Melanie bring so nice :) read more

The lady here was rude. I will never come back to this one again. I rather go to Whittier to pay my advance. I don't understand why they could do somethings at other stores but they can't do it here. This is bs. Ps I don't even want to give one star. Not to mention this was is always crowded. read more

I know the employees we're trying to be helpful but before someone takes the time to waste gas to drive to their location it would be nice if they gave out information more clearly. I knew u had a tricky situation on my hands so I made it a point to ask a lot of questions over the phone before I drove to Montclair to get my check cashed. I received a check from my former property management company it was Wells Fargo personal check it was made out to me and my boyfriend. So I made it a point to ask if my boyfriend had to be there, to ask if they cash personal checks,to ask if I receive all of the cash today and they told me no problem employee did mention that the company had to be open and that they would check with 411. To be more specific she asked is this an open company? I replied yes so I drove out there to Monclair my boyfriend left work early to meet me there and when we get there were told that we can't get the cat check cashed they have to call the company and verify the check. This property management office was not open on Sunday I don't know why they need to make sure the company is open when it is a personal check. I know I might just be upset because I wasted time and money to go there and I am without cash still it could've been easily avoided by explaining more clearly over the phone. By saying is the company that issued you the check open today because we will have to call them and verify the check. I know this was miscommunication but it's just a little advice to the employees of this company that you need to be very clear especially over the phone because I am not a mind reader and clients and customers are not mind readers so you need to be very clear read more

When you call a place asking a question regarding a situation with a time limit you'd think they would try there best to help you. But the girl I spoke to around 7pm on 6/29/15 just said "i dunno" Showing no sign of trying to help, I had to push the question by asking "Well is there anyone around who does know?" From there I get a reply " I can ask a manager, leave me your name and number and I'll have them get back to you" They get back to me next day when I'm out of time. Thanks but NO thanks! There are a million check cashing/payday loan spots. This one's not worthy of your time! read more

Please stay away from this place. They are not helpful at all. Yes, it is already a burden having to visit a place like this. There are other places that offer the same easy service and are much more helpful and compassionate if for any reason you are not able to pay on your specific date. Also please stay away from their Easypay on Electronics they will charge you an arm and a leg and it will cost you more than the original price you actually pay about 3x the amount. It is very easy to pay the min amount because it is deducted from your account. So one assumes its being paid but the balance continues to go up and the payments are barely covering interest. Its probably better to save your money and then go but the product when its on sale. This is just my warning as a consumer of this establishment. Feel free to go in but do not say i didnt warn you. read more

So I went to speedy cash on Thursday 5/8/14 for a cash loan , this was the first time I needed a loan an and I decided to give this place a shot. I was a little nervous walking in as I didn't know how the whole process worked , I met Melanie who was amazing! She walked me through the whole process from start to finish! I gave her my pay stub, proof of a banking account and my ID and she went to work , I even had to run down my bank (which was conveniently located just down the street) and she waited for me to do so, so I could get some banking information I needed! Got back and she let me know I was approved for a full loan amount but I didn't need that but it was nice to know it was available so i agreed on the loan of $200.00 and was told that debit card that was on file would be charged on the 16th of May, they even give you the option of calling them beforehand to tell them you need an extension if you don't have the money in your account, Melanie was amazing from start to finish =) she even sent me a nice thank you card in the mail :) thank you Melanie for you great customer service I will be back for another loan soon =) read more

When you're helped in this location they are too rehearsed and they aren't clear about when the loan is due. I had the impression that I had more time to pay my loan, but it was a totally different date. They took my entire check from my account and when I called to get help they disregarded my issues and it was my first time getting a loan. I will never get a loan again because of this experience. read more

My husband and I recently visited Speedy Cash on Moreno and the experience was superb!!! It was about closing time but we were treated so nice that I sang "love that speedy cash". We are 4ever customers to thus location because of their professionalism and kindness. Thank you! read more