Horrible service. Very rude. Damaged the back of my car. Never took pictures when they took my…read morecar and refused t reimburse for the damage. Not professional at all.

$2,440.96 for a 2-3 mile tow and 2 days in the yard. After calling for an explanation, the guy…read morespent most of the time asking why Geico took the 2 grand from the collision settlement, when I wanted answers about their ABSURD PRICING. The tow ITSELF was $400! $500 Recover fee for my wheel being popped off after the accident. $175 "admin fee" that they obviously couldn't give a clear answer for. $175 "yard fee", same explanation. $250 CLEANING FEE FOR BRAKE FLUID, $275/day to keep it in the tow yard, $180 in taxes, and some other charges I couldn't believe. I called expecting them to give no real answer as to why this pricing is absurdly high, likely because they'll just charge the insurance company who will then trickle it down to the driver. Bingo. Seems like it may be different if you go without insurance route (although his answer was "we wouldn't even tow it"), but I guarantee there's more ethical tows around, not hard to find.

Knights HIGHWAY SPECIFIC tow service....I broke down by Exit 44 in queens. They towed me to a…read moresuper close by mechanic shop. Cost was $137. The operator on the phone was slightly rude but the tow service was timely and the tow person was very nice.

Dropped my car at the repair shop and left without saying anything. I was told they would…read morecompensate for damages 1k they paid 800 and left, ignoring my phone calls and everything. at the start, I should've lawyered up.

The tow truck driver forced open my car door, causing my car door to be severely warped and the…read moreinside door skin to be broken in many places. I paid $250 and the tow truck driver said he didn't have a receipt. I asked the tow truck operator who authorized you to tow my car. The tow truck operator said: you parked in the intersection of private driveway, so you were towed? I would like to ask the owner of this towing company to come out and explain to me. No receipt? No authorization to show the owner?

The front grille of my car got damaged overnight and I wanted to get it fixed asap. I Sent SOS a…read moremessage via yelp to get an actual estimate in a dollar amount of how much they would charge without having to bring it in first. I got a very reasonable quote $100 less than another shop wanted to charge. I brought the car in to make a deposit, and the price they quoted me was the same as yelp. I specifically worked with Gary who was very helpful! The part came earlier than expected. The work was done in about 4 hours and it looks great! I highly recommend SOS auto body if your looking for fair and honest work/prices which can be hard to come by at many auto body shops!

Recently had my tints done there, was easy to set up an appointment, cost was fair, didn't take…read morelong, and the tint guy was great! Also had a plastic dealership logo on my trunk which they put on with 3M tape, asked staff at SOS to take it off, another guy came out and took care of it for me immediately. Had a great experience at SOS

Someone crashed into my car on a very busy street in NYC. It…read moreneeded to be towed to NJ. Not always an easy feat. David, the owner of the towing company, kept in touch with me the entire time we were figuring everything out. The car was put on a flat bed truck we got the car to the body shop in NJ. (About 1 1/2 hrs away. I totally recommend him. Penny

One of the worst person ever in town please don't ever use this person services very disrespectfulread more

I needed a new key fob copy made and reached out to NYC Car Keys. Received an estimate right away…read moreand made an appt for the following day. Mark came right to me, cut and programmed the key in less than 15 minutes. Super easy! Great service! Highly recommend.

I was stuck early one morning with a keyless entry Ford Edge SUV (with what I learned later was…read morelikely a failing battery). I couldn't open the doors or start the car. The physical key was also giving me problems so I couldn't even get into the vehicle. I contacted other locksmiths, but Mark was came in at a great price and tried to walk me through testing the key fob, swapping its batteries, the physical key and anything else that could be wrong. Luckily for me the battery came back to life enough for me ro be able to take the car to Mark. There he did some diagnostics and told me it was likely a failing battery and not the key fob. Well, I was grateful for that as it meant I didn't need to replace the current key fob. But I don't like to be left unprepared so I asked him to program a second key fob while I was there. I had bought one previously but put off getting it done. Mark quickly cut and programmed the new one. It worked as good as the original. Anyway a long annoying morning ending up pretty great as I now knew what was wrong, was able to get into my car and get it started. And I got a new key fob done for a great price. Mark is a super nice guy, professional and quick and I totally recommend him.

very nice guy who took my car to the mechanic shop , I was very happy with the service and priceread more

The employees are not professional, yelling, do not know how to speak with people, no manners at…read moreall.

Never before have I ever had the pleasure of dealing with an auto shop -except this one. They are…read morefriendly, professional, charismatic and just all around awesome. They are up front, non bullshit and entire staff is cool, how often is that so. Everyone dealt with helped and made me feel extremely comfortable. My kind of shop. If you need any work on Ford or anything if stop by here. They did a fast and amazing job. Very detailed. They and excellent I the care and communication. 5 star service. Also. Shout out to REED. Great guy, walked me through the process and made me really glad he was on site. Shining example of an employee and awesome dude 5/5 A+++ Superrrrrr

Great work! Great staff! Highly recommended! They are prompt and do amazingly perfect body work!read more