PlumbSmat was the only company between San Antonio and Aston that could respond in the same day and…read morefix a leak. Bravo to Cody and Paul. Excellent work, great people

I ended up going with an old plumber I thought had retired. I had my toilets both fixed and am…read moregood to go.

We had an underground water main leak. Called them and talked to the owner David. He was extremely…read morenice and had his guy at our house the next morning. Brett was right on time. Very friendly and professional and gave us a FREE estimate. We felt the price was fair and hired them. They couldn't start until gas lines were marked and they takes 2 business days by the gas company. Botello came out the 3rd day and did the repair. Their crew were great. Extremely nice and did a fantastic job. No complaints. They are now our go to Plumbers. Very pleased with everything they did.

I would highly recommend Botello Plumbing…read more Mr Botello did an amazing job in my master bathroom. The work he did came out beyond what i was hoping for. Im so happy with how it came out. Very professional and reasonable.

Goff Plumbing installed all the stuff we needed for our new home that was built in 2006. We met…read morewith Mary and she was very helpful in our selection of faucets, towel racks, etc. The crew was very efficient, neat, and polite. Have had absolutely no problems with anything. At first, we did have a minor change in the plumbing connections in the garage between the water from the well to the hose bibs, and the pipe going to the house/softener water supply. They made the change promptly without additional charge. Currently, we had a tub drain part break and they will order another one. Glad to see that they have not changed their product-line so we can still get a new one. Will absolutely use them for any other plumbing needs and we are so glad to use a local business and not a state or national firm.

Customer service is a key element in any business. We had…read moreanother plumbing company work on our shower and the response, quality and employee etiquette was low standard. So we decided to use 3 Brothers they saw the need and fix it in one trip!!! Not like the other company that made several! Three Brothers Rock!

Called on Thursday to make an appointment for a frozen spigot and figured might as well do…read moremaintenance on the water heater and get it drained. Their estimate for that work was reasonable. Lady over the phone called me back first thing Friday morning and said they could swing by between Noon-2 PM Friday. She was very friendly! Tech never showed up so I left a voice mail at their main number and also texted the appointment confirmation. No show, no call. I know the freeze kept them busy, but it takes just a few seconds to text or call a customer if another stop took longer than anticipated. Will update if they call me back today to reschedule.

Highly recommended. Clinton has gone the extra mile to do the complete job.read more

We are doing a re-model of a home in Canyon Lake and hired Clint DIxon as our plumber. For the…read morefirst few months, he was relatively reliable, and we paid him as per his fee schedule. In early November, he informed us that we needed a sump pump for our septic to function properly. He asked us to pay him in advance $600 for the cost of the pump and $160 for installation of the pump. Within 15 minutes of leaving our home he cashed our check and has been ignoring our phone calls ever since. When we called him from another phone number (so he did not know it was us) he informed us that he had spent the money and could not purchase the pump but that he would buy it with money that his father gave him at Christmas, and would install it on Dec. 27th. Needless to say, he did not, and continued to ignore our phone calls until we threatened him with legal action. He then purchased the pump (according to the store, the cost of the pump is $400, not $600) and left it in our yard. He now owes us $200 for the pump, and $160 for advance payment on his labor. We are now in the process of hiring another plumber to install the pump. Clint has once again disappeared and is not accepting any of our phone calls. I would NOT recommend him as a plumber to anyone, any time.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

There was a huge water leak on my lawn next to my neighbor. Now, this was a day before a huge…read morewinter storm was going to arrive. I called Connally Plumbing and within an hour their plumber, Brandon, arrived. My neighbor and I were both there as he figured out the problem and fixed it. It was no easy repair. He had to dig out part of the yard to find the leak. Like I said, this was not an easy job and Brandon did it like it was nothing. The final result was just tremendous. The leak was actually a part of my neighbors plumbing. I paid for the call and my neighbor paid the balance. I have used Connally Plumbing several previous times. It is great to know that we have such a reliable and dependable company in our city. Many thanks

We requested them to come and take care of clogged bidet toilet. They sent two individuals to…read morediagnose for $150. They did not have appropriate tools to remove the toilet. They charged us $150. My husband was able to remove nuts after they left without diagnosing anything. The next day all bathrooms overflowed. We called roto rooter. They diagnosed and unclogged the system. The smart toilet needed resetting. Called Connally to reset toilet. This time they sent knowledgeable person who had tools. They did charge an additional $300.

I've used them before and was pleased with the work. I called to request a rough estimate of what…read moreit would cost to install a water softener for a new home that already had the plumbing pre-done. The lady refused to give me an estimate or have a tech call me to give them details. I was willing to even send her photos of the connections and she said that someone would have to come to my house and that required a $75 pre-pay fee. Decided to give my business to one of the other two companies instead that gave me rough estimates over the phone and it took them less than a hour to complete the job. I was planning to give my business to Roto Rooter again, but instead I took my business to another plumber.

Fernando was a great guy with great customer service! He got in and went straight to work and got…read moreus taken care of.

I have had a TERRIBLE customer service experience with this company. They weren't able to get an…read moreissue solved and had to come back multiple times. Each time they come out they give a 4 hour window and they had to come back 4-5 times. On a completely separate occasion they didn't arrive within the given window and said they needed an additional two hours, which means I was going to have to be at home waiting on them for SIX hours (after the previous 20+ hours of waiting). When they still couldn't fix the issue, they had to come out another time. I told them I needed them to be there at a specific time because I couldn't wait on them any longer. When they arrived, I never received a call telling me they were there. When I called them to check on the status they said they waited 3 MINUTES and since no one was home they moved on. After making me wait more than 25 HOURS, they didn't want to wait longer than 3 MINUTES nor call me to check to see where I was. I asked to speak with a supervisor to complain about their service and he had the audacity to tell me that I was being unreasonable! He was completely unprofessional. Don't call them.