There was a huge water leak on my lawn next to my neighbor. Now, this was a day before a huge…read morewinter storm was going to arrive. I called Connally Plumbing and within an hour their plumber, Brandon, arrived. My neighbor and I were both there as he figured out the problem and fixed it. It was no easy repair. He had to dig out part of the yard to find the leak. Like I said, this was not an easy job and Brandon did it like it was nothing. The final result was just tremendous. The leak was actually a part of my neighbors plumbing. I paid for the call and my neighbor paid the balance. I have used Connally Plumbing several previous times. It is great to know that we have such a reliable and dependable company in our city. Many thanks

We requested them to come and take care of clogged bidet toilet. They sent two individuals to…read morediagnose for $150. They did not have appropriate tools to remove the toilet. They charged us $150. My husband was able to remove nuts after they left without diagnosing anything. The next day all bathrooms overflowed. We called roto rooter. They diagnosed and unclogged the system. The smart toilet needed resetting. Called Connally to reset toilet. This time they sent knowledgeable person who had tools. They did charge an additional $300.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

I called and they quoted a service call price. I thought it was reasonable so they dispatched a…read morerepair tech quickly. He was clean and courteous. No problem there. One star for that. He inspected the wiring to the disposal and removed it. Showed me the issue and said the charge was 241.00 which did not include a replacement. Do I pay that and then go buy a disposal and hire someone else to install it or just have them complete the job. I had a 1/3 HP and he did not have it on the truck. Had to go get one. He brought back a 1/4 HP and told me the bigger one would cost approximately 300 more. It came out to over 600.00 when it was all said and done. I use to have a home appliance warranty policy for years and there was an issue every time I used them which was seldom so I cancelled them. Goes to say I don't have a lot of experience hiring for these issues but obviously they have figured out how to make money by limiting your options. All I can say is beware of these companies and the way they handle their service charges. I will not recommend this company to anyone unless they have extra money to throw away.

Competent plumber. Fair price. Quick to respond and friendly. Thank you Chris and Scott.read more

From the owner: 1-800-Plumber +Air is located in New Braunfels, TX and is focused on being the BEST! It's not about…read morebeing better than everyone else, instead our focus is on providing you with the fast, dependable plumbing and emergency services when you need it most. Our goal is to give you the BEST experience you have ever received from a service based business.

Todd - the owner of Plumbing Pro Services - was caught uncomfortably between a rock and a hard…read moreplace when our contracted warranty company (American Home Shield) repeatedly made errors and caused delays in our water heater repair and replacement, causing us major inconvenience and out of pocket expense. Despite it not being his fault or responsibility, Todd jumped through hoops to expedite our service the moment he could get his hands on the materials and saved us additional heartache and expense. My recommendation- avoid the warranty companies but call Plumbing Pro directly! They're passionate about their customers and their work!

A complete joke of a company, I'm assuming privately owned. Owner is a complete child throwing…read moretemper tantrums over me closing my front door too hard to get back to my kids inside the house after I had to run out and click the gate open for him as he was driving away, mind you he waited maximum two minutes out there. He floors it out of my drive way when he takes me shutting the door as "slamming it in his face." I call and try to diffuse the situation and explain there was no ill will or annoyance on my end and after two minutes of me talking about being confused and wanting to diffuse the situation he goes, "are you done." An absolute joke of a grown man. Todd you are unhappy with your life clearly, and I hope that whatever you're going through gets better, genuinely. But, your behavior is so outlandish. I've never experienced what just transpired in my entire life with someone that's a "master plumber" or professional in their field. Absolute disgrace to tradesman.

I've used them before and was pleased with the work. I called to request a rough estimate of what…read moreit would cost to install a water softener for a new home that already had the plumbing pre-done. The lady refused to give me an estimate or have a tech call me to give them details. I was willing to even send her photos of the connections and she said that someone would have to come to my house and that required a $75 pre-pay fee. Decided to give my business to one of the other two companies instead that gave me rough estimates over the phone and it took them less than a hour to complete the job. I was planning to give my business to Roto Rooter again, but instead I took my business to another plumber.

Fernando was a great guy with great customer service! He got in and went straight to work and got…read moreus taken care of.

Bravo!!! They always provide us great professional service…read more!!...........................!!!)

Came to check on a spigot that had froze during the last freeze and luckily all was well. Jared,…read morethe technician, also flushed the water heater and cleaned out the sediments. He also noticed that a ball valve was never installed so had him do that. He answered all my questions and was very informative. Timely service, good value and attentive.

Absolutely!!! Jacob was friendly and professional when he arrived and throughout the job. His…read moreprice was less than three other plumbers on the Yelps list of top 10. Plumbers in San Antonio. I Will highly recommend this company to family and friends. Keep up the good work.

Jacob provided excellent service and explanations at a very reasonable price. We had a kitchen sink…read morethat wasn't draining despite my best efforts. He found the problem quickly was able to get it draining again. He even looked at our water softener and bathroom shower drain that I had questions about. He offered advice but at no time did I feel pressured to into additional purchases or service. He's very passionate and knowledgeable and we will use him again in the future. 10/10

We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

Unfortunately, Mr. Daniel appeared uncomfortable with the idea of an easy installation for a water…read morefiltration and water softener system. He constantly emphasized how much work he believed was involved, seemingly thinking I lacked knowledge about the process. Additionally, he refused to provide a quote on Yelp, possibly aiming to give me an inflated price in person. He then proposed a charge of "$1,800.00" for the job!!! I reach out to another licensed plumber in yelp as well, they were professional, honest, and confident in their work. They ended up charging me only $600.00 to complete the job! For my interaction and experience with Mr. Daniel, I cannot recommend Purpose Plumbing.