I took my lab mix here for the first time yesterday knowing something was seriously wrong and trying to pretend it wasn't. Long story short we ended up having to put our sweet boy down. The entire staff was so very kind including Dr. Penn. I will forever be grateful to them for being so patient with me as I was understandably distraught. His passing was very peaceful. I highly recommend!! read more

Spencer Animal Hospital - Out sweet boy, Tyson - Veterinarians Near Me - Pasadena, Texas

It's called accountability for services rendered. So a few days ago I called the groomer at Spencer Animal Hospital and the phone goes to the vets office. I spoke with Patty and she set me up an appointment for Friday (8-15-2025) at 9am. Yesterday (8-14-2025) I got a text with drop off instructions. See below.....so up and out the door early to get them to groomers this morning I showed up at 9:10 walked in and Mendy was in complete shock that I was dropping them off. I said well Patty set my appointment for 9 she pulled up the schedule on the iPad and said no your appointment is at 12. I said no it was for 9 trust me 12 would have made me happy not to have to rush. Mendy stated leave them I will fit them in. My dogs sat there from 9:10 to 2:30 and was rushed to get the female finished because husband went to pick them up. When asked about the issue the vet fired back well your wife could have taken them and returned at 12. Really!?!?! First off why did this happen? Are appointments suggestive now days? My appointment was at 9 they should have been groomed at 9. Second was that your best response as a business owner? Absolutely not! And third where's the accountability for your mistake? The comment "I will fit them in was a complete lie." They were the last two for the day and when Ray asked Mendy about her comment to fit them in she didn't have anything to say but a mumble. I'm sorry my rant is over, but let me be clear you don't play with my babies. So as an animal lover rethink your visit to Spencer Animal Hospital they lack accountability and I'm positive my dogs stayed in the cage the entire time without water and was told they had a potty break. Do better to be better! Please share my review. read more

Spencer Animal Hospital - Veterinarians Near Me - Pasadena, Texas

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I was told bloodwork to diagnose a sick cat would be over $1200. I feel like they hoped I had no internet access to see what others charge.

The employees here are very compassionate and knowledgeable. I brought my dog coco in because he was experiencing swollen lymph nodes under his jaw among other symptoms. I spoke with Rachel; one of the assistants. She was able to answer many of my questions rather being dismissive. Very soon after speaking with Rachel and addressing my concerns, Dr. Avenawe came in. She took a look at my baby and knew exactly what was wrong with him. Instead of taking advantage of being able to take from my pocket and recommend every test possible. She gave me raw honest advice as to how to proceed forward. I anticipated on spending close to $1000 on this visit; I only paid for the check up. I was recommended to a clinic in the woodlands who specializes in cancer because that is what is believed to be what is wrong with my baby coco. I saved lots of money not having to take lab tests in several different locations. If she's wrong about her presumed diagnosis it's a blessing. If she's right, I didn't spend $2000 running test in 2 different locations. As unfortunate as it is, based on coco's symptoms, he has lymphoma cancer. I am very grateful I came into this location. I will recommend all my friends and family here. Thank you so much. This will always be my go to clinic going forward. I will track down Dr. Avenawe at all costs if she gets moved. Wish my baby Coco all the love and prayers. read more

Spencer Animal Hospital - Veterinarians Near Me - Pasadena, Texas

We took our dog to get spayed and Cynthia was very rude over the phone. We did not get a call when our dog was ready although I called to get a status update. We had every intention on bringing our second dog to get spayed also, and making it our vet because the tech was very sweet and kind. We will never go back especially being treated that way by who is supposed to be responsible for greeting customers and essentially the first face you see. I hope the owners realize who they have representing them. read more

This is where my mom used to take our family dog, and I have been taking my fur baby here since she was a fresh puppy. The staff loves animals, and they take the time to explain what's going on with your pet and the best treatment options as well. It is a family owned business and they also make you feel like family. Recently, I came home from work to see some accidents around my house. My little girl hadn't been feeling well, but it was getting worse. So I called them hoping they could give me some advice since it was after 5 PM on a Friday. They told me that based on what I explained, they would likely recommend her going to the overnight emergency hospital because it sounded like she would need surgery posthaste. She didn't want me to bring her there because she didn't want me to be charged for the visit if they were going to send her to the emergency hospital anyways. I really appreciated that. The next day, we took her in and they helped us find a vet that would do an emergency Saturday surgery without an appointment. Ms. Cynthia even called somewhere for us to hopefully get in. We went where she said and she even called me a little while later to see if we were able to get something worked out and to check on my Peyton. Even though they were not able to help me this one time, they still helped me through my tears, and helped find someone who could do a surgery on such short notice. AND they called to follow up with how she was doing. That is top notch in my book, and I love that they care about animals and what they're doing. read more

Don't go get your dog spayed here and expect them to follow up with after care without charging you another office visit. I will never go here again. read more

My husband and I have been bringing our fur babies here since we moved back to Texas in 2016. We absolutely love the quality care and treatment we receive from the front desk staff, techs and doctors. Everyone is very patient and informative when it comes to diagnosis and treatment plan. When there is an emergency, they are always quick to help and get us an appointment same day. It definitely shows that they take pride in their work, and that it's about what's best for your pet's quality of life. We are very grateful to be in their care! read more

I was worried sick about my puppy who was throwing up blood and having diarrhea. They had an amazing bed side manner and helped me get Buddy back healthy and smiling! Thanks for such amazing service! read more

I've been coming here for years and the staff has always been friendly. I recently starting seeing Dr. Norton and she's now my go to vet! She's so kind and actually listens to my concerns and takes the time to explain everything to me. My girls love her too! read more

Spencer Animal Hospital - Xena and River - Veterinarians Near Me - Pasadena, Texas

First of all I am glad that this business is taking it serious about the concerns and well being of their customers due to Covid-19! They were extremely professional and helpful. My pets were treated with high regards by a knowledgeable Veterinary and staff. We will be back for future services ! Thank you Spencer Animal Hospital! read more

Dr. Mangum and Spencer Animal Hospital have been taking care of all of our pets for 20+ years, and have always handled them and us with care and compassion. I would refer everyone to take their furry family members here! We are having to comply with the COVID requirements, but they have become our new normal for now! Larry McCommon read more

They mis diagnosis on my dog, They told me she only live for a few more days but here it is 2 years later. Shes still alive. Also, I went back this year (2021) for her annual shots. The doctors are always so negative. They always tell me that my dog is old and to just let her go because of a growth by her uvula. Well sunset animal hospital said my dog isn't too old to have that removed and it just depends on her current health, if she's in good enough health then they can remove the growth. On the other hand Spencer animal hospital told me that once the growth gets big enough to where she can't pee anymore then just let her die. This is the second time I've been told by Spencer animal hospital to just let my dog die. Worthless place and I'll never go back or let any of my Friends or family go there. Spencer animal hospital you should be ashamed of yourself. You supposed to help animals that are sick, not just tell us to let our animals die. It happened to me twice now, by 2 different vets at your facility. read more

Dr. Dennis Mangum was my first boss in 1981. I was so fortunate to have such a kind and honorable gentleman as my boss. I learned so much about the profession and so much about good work ethic from my first job. To this day I still roll the towels the way you taught me. Helping as you delivered a litter of golden retriever puppies by csection was one of the highlights of my life. I now have a 14-year-old daughter of my own. I pray that her first work experience is as good as mine was then. Thank you - Mary read more

Thank you so much for taking such good care of Boudreaux, Fox Terrier and Cotton, Standard Poodle and our sweet, sweet Dolly, the Rottn' Rottweiler. I am especially grateful to Doctor Amanda Lovell and her assistant for the professionalism and compassion she showed during our time of illness and grief with our aged (in body, not mind) Rottweiler, Dolly. She and her staff made it a little easier to bare the brunt of that heart wrenching situation. From our first visit, Doctor Lovell was on the floor w Dolly talking to her like the baby she was, it was love at first site! I wouldn't trust my animals (ever again!) with any other Veterinary firm and was pleased to receive a personal call from Doctor Mangum yesterday after an a.m. Drop off for a work in. He was patient and answered all of my questions, after his thorough examination, even though he was the only Doctor in the office that day and very busy. I felt like he explored every avenue to access the problems we were experiencing and trusted his diagnoses'. The technicians in the office are always attentive and, according to Dr Magnum's professional opinion,"in absolute love" w my dogs! It's a good feeling to know that they are appreciated and loved when I am not there. This is the place that takes care of animals when no one is looking! They charge what is necessary and they don't keep a 12 year old dog on dialysis!! (Yes, that's why I left my last local Vet. They convinced a grieving owner to transfer ownership and continued care w a new owner who paid.... Beware!) If dogs and cats could talk....They'd say, "Cookies please!" Thank you, Sincerely!!! read more

I wish I could give them negative stars. This was my vet for 4+ years but the last year they have turned into the worst business I've ever dealt with. I have spent thousands of dollars at this vet but they would not fill my trifexis for my dog because I went to a discount shot place (Vetco at Petco) to get his shot (which I've done for the 10 years I've had him). Instead of being a normal caring business they want to rip ppl off and make me pay again to get his test with them after I just did not even 2 weeks ago. Now my poor dog has fleas because they gave me the run around for 2 weeks. This place is run by the most horrible people just trying to get a buck from someone without any regard to the fact that I've been a client for a long time. Do not take your pet here they are HORRIBLE people that don't deserve your hard worked money. read more

I scheduled a vet visit for 9 am last week and arrived, filled out paperwork and waited while the vet called back several people who arrived after me. At 9:30, 30 minutes after my appointment, they informed me that they had taken in several pets that did not have appointments ahead of me. Seeing as this is not an emergency clinic, I was very disappointed. I asked if they could take a quick look at the areas I was there to treat because I could not wait 2 hours for my visit and I had taken off work for this appointment. They said no. I will not be returning. I understand that there are emergencies, but seeing as how it is not an emergency clinic, I was very upset they wanted me to wait a few hours to see the vet. My previous vet would never have done that. read more

Seeing the staff today again for the first time in a long time brought back so many great memories. It was so so good seeing everyone. They are all so nice and I love the fact that its a FAMILY business, that means a lot to me. Thank you Dr. Mangum for taking care of Noodles on such short notice. He is feeling so much better and taking his medications. Soon it will be DENTAL DAY for Noodles. Thanks again to the staff Robert Fisher La Porte,Tx read more

Dr. Mangum and his staff have been taking care of our babies for as long as we can remember. He/staff have made difficult decisions for us when we were unable to do so. Those decisions are based not only on medical knowledge, but also what they would do with their own pet. You're greeted and treated as though you're part of their family. We would not consider taking our babies anywhere else. Greg & Kay Morgan read more

Love this place! I've taken my pet to other places before I came here, everywhere else, it seems like the workers are just there for a paycheck, could careless for you and much less your pet. At Spencer Animal, all the ladies up front are extremely nice, they all genuinely care about your pet and give great recommendations. The techs are also all really caring, they understand that as a pet parent you are not trained to hold your pet for shots/syringes, so they take them to the back where another trained professional assists and gets the job done. Overall, this place is awesome and prices are very reasonable. read more

I love this place. Very professional in every way. Dr. Lovell is the best. They spayed my dog and did her nails. They go the extra mile for your pet. I wish you received this quality of care at human hospitals. I have complete confidence in Spencer Animal Hospital. read more

This is a 5star animal hospital. The staff went above and beyond in making me and my pet feel comfortable. They were prompt and courteous. They answered all of my questions respectfully and with a smile. I would recommend their services to everyone and I will be back. Overall they did a excellent job. read more

We've been here almost a year and my dog had an ear infection. Trying to find a good honest hospital is like playing Russian Roulette. But I got lucky on the first try. At least I think I did. Very friendly staff, low office visit $55 and they do not push any services. They saw my dog even though his rabies wasn't up to date and I did not have to get it done today either even though I did. Left only paying $160. Was expecting way. read more

I love this place. The owner, Dr. Mangum is probably the most knowledgeable Vet, I have ever seen. He and his team are fantastic. A year ago, they saved my Golden's life by finding the right people for us so we could focus on Harley instead of where to take him. They continue to monitor him and always make us feel like we are part of their family. read more

I have never been here or to the area for that matter. Plus, I have no pets. So why am I suddenly I'm receiving subscription emails? Don't appreciate this. read more

The only place I'll ever take my furry baby. The staff and veterinarians are so nice and helpful, I would trust them over any other vet in the area. read more

The front office staff was nice and helpful. The doctors genuinely care about your baby, and the assistants are so nice and listen to all of my concerns. My cat stayed here and he's doing a lot better. I don't know what I would have done without their help. I will continue to bring him here, I trust the staff completely. Thank you!! read more

Dr. Dennis Mangum is an outstanding Veterinarian!!! Our senior Cocker Spaniel age 13 yrs old previously had what we called "Cocker Crud" (chronic dermatitis/ ulceration type sores all over his body).Dr. Mangum was able to establish that our dog did not have food allergies casing this condition and then he prescribed an oral medication that has completely cured our dog's "Cocker Crud". Yea!!! We couldn't be happier, because now our dog rest so well and his coat is beautiful once again. We highly recommend Dr. Mangum; he is a great guy and Veterinarian! Bob & Deb McCann read more

Went to them with my 8 week old baby girl Aggie. They were so nice and attentive to her. The prices were reasonable and they worked me in because I was worried that she had hookworms. I will use them from now on! read more

A very clean vet office and always a super friendly staff. They've cared for my animals for about 7 years now. They seem to genuinely care, I love that! read more

I visited several other vets before settling at Spencer Animal Hospital. I appreciate the cleanliness and the calmness of the staff with the animals. I brought in 3 big dogs at one time which was very chaotic but they rolled with it and my animals weren't stressed at all. Everyone was super sweet and helped me make the choice for continuing care with them. Coming from a state without heartworm issues I appreciated their low cost clinic to help defer the costs of 3 large dogs being tested and vaccinated. Thanks guys! read more

It has been a little over a month since I made a call to this practice in hopes of finding some help. Our 14 year old fur baby had grown very ill and I knew it was time. Our usual vet was "booked" and offered no resolution. I called Spencer Animal Hospital on a whim. They stayed late and treated us like life long patients. They were very kind and understanding and made a horrible situation as bearable as it could be. I am still thankful for them everyday. If you are looking for a compassionate practice that takes good care of your pets and treat you like family, this is your place. When I am ready to bring another fur baby into our family, this will be the practice we choose. read more

So far I love this place. I have only been here once, but I plan to keep coming back. The staff is super nice and made us feel very welcome. The vet I saw was very friendly and patient with my feisty chihuahua and was very knowledgeable. The wait time was short. I definitely recommend taking your fur babies here. read more

Be very careful when taking your beloved family pet here, I have taken our dog there before to get some teeth extracted and her teeth cleaned a couple of years ago, well a couple weeks ago i noticed what looked like an ulcer on the side of her mouth so i made an appointment right away, when i arrived it was curb side because of COVID so the assistant came out and got my dog, a few minutes later the vet came out telling me there was an " Incident ", well the 2 vet techs that were holding my dog let her fall off the table, ( supposedly she nipped at them, she weighs about 12lbs) that fall resulted in a bad eye injury , note i didn't see any bite marks on the vet techs when they let me back in the exam room, I think something else happened in there but i will never know & i will not be returning there again or referring them to anyone, Very Unprofessional of them ! One star rating , because it wouldn't let me submit it without any stars.. read more

I have been at the vet's more than I would like to admit recently. Dr. Norton is the vet we have seen although I have always been a huge fan of Dr. Mangum and enjoyed Dr. Lovell as well. Dr. Norton dealt with an emergent situation for Miloh, who has several medical problems that complicate his care and offered reassurance as well as honest info. She closed his wounds and sent him home with meds, Upon our arrival for staple removal, she was again consulted as a couple of the staples were in difficult positions and made removal difficult. Once again, she was reassuring and efficiently removed the wayward staples. Finally, she saw our other dog, Lady for an annual exam as her colleague was ill. She AND the vet tech were amazingly patient and did not rush Lady who is skittish. They were both excellent in taking care of her. I cannot say enough good things about Spencer Animal Hospital! Everyone is competent, respectful, concerned and efficient. I would recommend to all without hesitation. read more

Dr Lovell is the best vet she takes very good care of all her clients. My dog Bella has congestive heart failure she is always there when we need her. HIGHLY recommend her to everyone. You can tell she really Loves what she does! Staff is always great and friendly. read more