We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

BEWARE! DON'T BRING YOUR FUR BABY HERE! I trusted this…read moregroomer with my 11yr old Cocker, he walk in happy, but whimpered all the way home. When he walked out from the back of the grooming salon I noticed he was walking extremely slow. I thought he was doing that because he was afraid of the other dogs. He cried as he jumped out of the car and walked toward the house. When we enter the house, I immediately assessed him, I found that 3 out of all 4 of his paws had been burned, as shown in the photos. The groomer explained it away, offered to refund me, and suggested that I bring him to my Veterinarian. I was told this happens normally around the feet, not sure in who's world! My pup is 11yrs old and has had many cuts without injury! PIERRE'S PET GROOMER is his barber now. "THEY" are amazing!

I have been going to Rokos since they first opened. They do excellent work. They are very good at…read moregrooming my dogs, trimming their fur, painting my little girl's nails, putting a pretty bow in her hair, and treating my dogs with dignity and respect. They are very friendly people. Their prices are very reasonable.

It was our 1st visit, we used to use the JFK location until they shut down. Booking was simple,…read moreHazel stayed a week. She struggled at first. The facility was very helpful and communicative during the week. We were very satisfied. Staff is friendly, the facility looks well taken care of. We will continue to use this location!

As a first responder, my experience with Pet Paradise, Houston Will Clayton location, was extremely…read moredisappointing. I have been taking my dog to Pet Paradise off and on for the past year. I needed to drop my dog off at 5:15 a.m. due to my work schedule and gave 38 hours' notice. Their policy requires 48 hours for early drop-off, so I was only 10 hours short. I was willing to pay the additional $20 fee for early drop off but they refused to make an exception. I spoke with the assistant manager, Giselle, who explained that they could not make an exception because the 48 hour notice for early drop-off is a courtesy to their on-site resident employee. I understand policies, but I also believe there should be some compassion and discretion, especially when dealing with first responders whose schedules can change unexpectedly due to overtime or being held over. Pet Paradise is already expensive, with additional early-drop-off and summertime fees, and yet there seems to be very little flexibility. You also cannot make reservations online if you want to drop off early. You are required to call the office, which is extremely inconvenient for customers with demanding and unpredictable work schedules. This wasn't about the $20 fee, I have paid that fee multiple times. It was about customer service and feeling like a reasonable request was dismissed over being just 10 hours short of a policy. For a business charging premium prices, I expected much more understanding and flexibility. If you're a first responder or someone whose job requires flexibility and unpredictable hours, you may want to consider a different company and/or location.

Just thought I would write an updated review on our dog Graci. She attended in-house training with…read moreLauren a little over a year ago. We are frequently reminded of the excellent training skills she learned while with Lauren . I could never have imagined that she would turn out to be such a wonderful , well behaved member of our family ! We are so thankful ! Thanks again, Lauren and staff !

Dog seemed happy after five days. They sent daily updates. Price was fair. We got back a day early…read morethey were flexible.

Decent pet suites: the attendants forgot to give me my dogs food, bowls and toys when we picked him…read moreup from an extended stay. Ironically they gave be a big trash bag filled with what use to be his bed, that he had chewed up. That is fine but why not give us the important stuff and make me drive an half hour back to pick up his stuff? Then, when I arrived again with the bag of fluff I asked the 3 ladies in the front to throw it away for me as it was GARBAGE. One directed me to a dumpster behind them. I picked up all of my items, placed my dogs food and toys in the car and left that bag of fluff right in front in their parking lot. Will never come back to this one again.

My Frenchie, Frankie and I, love PetSuites! The staff are so welcoming and loving, he is runs right…read moreinto their arms. I can tell he's happy there. They have lots of activities for pooches, specials and clean and comfortable daycare and boarding. Their hours are convenient and they open later than most other dog boarding. They have an events calendar posted and they decorate the lobby by holidays and any occasion and they always have interactive events welcoming pet owners to get involved with bonding with their pets. They also have free murch and welcome bags with goodies just for stopping in! Their prices are competitive and they require the basic shots to protect other animals. They're payment app is easy to use where you can schedule and personalize future stays and bookings and message the front office. They are very active on social media and their TikToks are so cute! In the play area they triage dogs by size and if they are spayed/neutered to avoid conflict and overpowerment. Thanks to PetSuites, Frankie has learned a few neat commands and is more sociable. My dog is always tired at the end of the day from all the playing he's done and he loves their pool so much that I got him one for at home. I trust this is a safe place for my fur baby, I never had an issue and they communicate immaculately, great job guys!

Sabrina is great. She does a really good job on getting my 2 full sized golden doodles so clean and…read moresoft. The fact that she is mobile is a huge plus!!

From the owner: (NO SNAKES) I have always taken care of animals & grew up on…read morea ranch with multiple animals I had to care for daily. I am a full time stay at home mom, homebody, and a person who loves the outdoors. I am very reliable & always available. We are a very laid back family and go with the flow and love each others company. Your babies will be loved and cared for 100%. My kids also love animals, and are taught the correct way to treat them. I have extra kennels, so no need to pack yours up. I know how much of a hassle that can be!

We've been taking our schnauzer Shilo to get groomed at Spoiled Mutts for years now. We can't trust…read moreanyone else like we do with Spoiled Mutts. They're also great with communication and always text with updates. Our pup always leaves happy.

My little Enzo loves coming here for his bath and haircut. Everyone is very friendly!read more

First off I wanted to tell you I'm not a client of theirs. I live too far away. Why is this…read moreimportant? Because I'm letting those looking for a good Vet to check this place out because I got such a positive experience from them EVEN not being a client that I am sure they take exceptional care of their patients! I am getting a new puppy from the area and found out Dr Ernest Parson is their family vet so thought I'd ask a few questions about a procedure I've been debating on especially since he's familiar with my pup. Dr Parson was incredibly genuine, transparent about my concerns and the time he took to address all of my questions speaks volumes about his passion for companion animals. He is very knowledgeable about the subjects I inquired and he took time to give me detailed one on one attention. More so than any vet I've called. My only regret is that he's too far to transition my fur babies to his practice. If you are looking for a vet who really cares and takes time for you with such compassion and informative perspectives look no further. Kudos!

If you're looking for a good Veterinarian keep looking this ain't that place that it used to be…read more I've been a customer here for 5 years or so and they must've change management because now if you're late for 30 seconds they cancel your appointment, while before they had a 15 min. late window. Couple of weeks ago I had to board my babies and they were required to have their influenza. No choice was given that I had to pay for the booster shot the same day they got the influenza shot. I was specifically told that I would come in and the technician will give the booster shot and no other exam was necessary. I just left the location and they wanted to charge me a technician fee (check vitals). I was lied to and they lied to the right one today. The young girl at the checkout gonna tell me that it was a misunderstanding, well it could've been but not on my end. It's time for me to make the change.

I love the services with boarding and training provided by Amanda! The dogs always look so happy…read morethere. There's no better place to board in Houston Texas than Texas Tails Boarding! I can't recommend enough!!!

From the owner: Hello! We here at…read moreTexas Tails offer boarding in a house setting to keep your pets feeling more at home! We also offer custom board and train packages!

We're about half way through the training sessions now, and I can already see the progress. If…read moreyou're patient and committed to training with your dog you will see the results. You'll get plenty of support you need along the way as long as you'll ask for it. I text Michael, sometimes daily, all my questions and concerns regarding the training, and I've never been left without an answer! He'll also provide a ton of materials (videos, books, articles) you need to familiarize yourself with to set you up for success. Me and my dogs are working on solving the fence fighting issue, and so far one of them is actually responsive to my efforts. When I reached out to Michael I didn't think that much can be done, but now I see a light at the end of a very, very long tunnel :). All our sessions have been online so far, as few days before our first scheduled meeting the stay at home order was placed. Online conference worked just as well for us, and we didn't have to delay the training any longer. A recent addition- online "support group" where his customers can share ideas and chat is a great idea too! Overall, I couldn't be happier with the decision to work with Michael.

We contacted Michael for help with our big golden retriever…read morepuppy. He was overexcited most of the time. Playtime was not fun for us because he would get too worked up and end up with what I called a "zoomy meltdown", which involved a lot of jumping and nipping. Michael taught us to recognize the signs before he got out of control and helped us to keep OUR stress level down and redirect his energy. Finn is much more relaxed now, around us and guests. Thanks to the training, we have an energetic sweet boy instead of a lot of stress and worry.