I needed to have my moms leg looked so it wasn't infected. It was Sunday so we expected a wait…read more They told us 45 mins, it ended up being 3 hours. We watched people get called to the back even though we were her before them. I know they didn't check in online because I could hear them talk to the person at the front desk. I think they had better insurance as she has medicare.

Worst experience! My mother is in a nearby assisted living facility and had been not feeling well…read moreand out of bed for the last 3 days. When we called her dr and couldn't get her to be seen by her regular physician, they suggested taking her to an urgent care. We called the Mercy One Singing Hills location and asked if we could bring a urine sample to be tested. The nurse we talked to said yes. When we got there with the urine sample they told us they couldn't use an outside sampling. Left hand didn't know what the right hand was doing. So we wasted driving to the facility, getting the sample and taking it to them. Such an unprofessional environment.

Travel Nurse from Oklahoma...I recently had a problem with my right breast implant…read more.. This would be the only 5 star review a hospital has received from me... i'm very critical of healthcare facilities for a reason... this place killed it...every person I seen was on top of getting me in and out quickly and safely... From the secretary that checked me in to the ER nurse phlebotomy x-ray and of course my doctor that referred me to a fantastic plastic surgeon in Spirit Lake Iowa... Y'all did an awesome job ...and I thank you for the fast and kind service you extended to me... If I had to go to the hospital again I'll pick your location over any I've visited to date...someone always drops the ball...no one did it was nice to see healthcare functioning like it did pre-Covid

From the owner: Lakes Regional Healthcare, located in the heart of the Iowa Great Lakes, is a progressive…read morehealthcare organization that serves communities in northwest Iowa and southern Minnesota. Lakes Regional Healthcare is proud of the services offered and the quality that is provided for each service. By carefully analyzing the health care needs of area residents and the patient volume associated with each need, Lakes Regional Healthcare focuses resources on services that can best be provided locally. The result is quality equal to or better than that found at any other healthcare organization, large or small. Dedicated to its mission, Lakes Regional Healthcare does not compromise quality of care. Please follow the below links on our web site to learn more about the services offered at Lakes Regional Healthcare. br brAllergy brCardiac Rehabilitation brCardiology brCritical Care brDickinson County Public Health brEmergency Services brGeneral Surgery brHematology brHome Care brHospice brLaboratory brLifeline brLymphedema Therapy brNutritional Counseling brObstetrics brOccupational Therapy brOncology brOrthopaedics brPhysical Therapy brPulmonary Rehabilitation brRadiology brRespiratory Therapy brSleep Studies brSpeech Therapy

Dr. Ricker did an excellent job with my surgery. My only complaint is that I wish I had more…read moredischarge instructions (what to eat, what vitamins to take). Then again, perhaps I should've done more research and asked more questions. Overall, a good experience.

From the owner: At Northwest Iowa Surgeons PC, we take pride in providing quality, compassionate surgical care to…read moreNorthwest Iowa. Utilizing state of the art techniques and equipment, our board certified physicians have the experience and expertise you need for quality surgical care in addition to our extensive inpatient and outpatient surgical services. We also provide consultation, surgical and on call emergency services to 6 area hospitals. Our main office is located in Spencer. We have satellite clinics at Lakes Regional Healthcare, Avera Holy Family Hospital, Palo Alto County Hospital, Osceola Regional Health Center and Pocahontas Community Hospital.

I am back home for the holidays and was dehydration so I had to go in at 3am…read more The staff in the ER were amazing. They were proficient and diligent. Not only that, they were very thoughtful and made me as comfortable as possible. Thank you to the entire staff working the early morning of 12/12/21 You really helped me a lot.

Er intake asked information 6 times and never got it right, scoffed at me like it was my faultread more

My Holy Family Hospital experience began (at Age 5) with getting my tonsils out and soon followed…read moreby emergency treatment after catching the palm of my hand in a folding ladder. The next time you see me, I can show you the surgical scars. Over the years, I also remember: - Visiting my sick friend (Brian Henry) who died too young of Leukemia. - Selling copies of the Des Moines Register to patients at 6 AM in the morning. - Trying to stay out of the way of the strict German Nuns who patrolled the hospital hallways as I was delivering those papers. I also remember a chance meeting with the resident Hospital Priest (when they had one) and thinking that he was a pretty cool guy. The Hospital property has expanded over the years, and over houses of which some of my friends lived. I wander by if I'm in town, check on their progress, and wonder how my own health would have been taken care of if I had decided to stay in Estherville. Probably pretty well.

Dr. Eatwell is one of the best physician I have ever had. Clinic is clean and it's not a long walk…read moreto waiting area. The nurses area joyful and seem to really like their jobs.

Billing is a joke. They charge 5x your copay and then say it's correct. I will never go to them…read morefor anything again. I will literally die before I go to any of business with the name unity point. I just left a DR. I loved because if this. Would never recommend to anyone.

The good is that the ER staff showed caring and compassion. The hospital needs to have better signs…read moreshowing where the customers are and where the entrances to the outsides are.

We were encouraged to visit this doctor for my health issues. I was told it would be $500 for the…read moreinitial consultation. I drove the hour to Mankato. The doctor spent maybe 10 minutes speaking about my issues and used the rest of the time to get tips on how to remove mold from his rental properties as that's what I do for a living. They then said I needed blood and urine tests. I agreed. When I left, my total was an astounding $1485. I was not told the tests were not part of the initial consultation fee. The doctor told me he would call me with the results. He didn't call at the scheduled time. When I called to inquire, they told me it would be $50 to schedule a 10 minute phone call to discuss results. They said that would be refunded, but after the 8 minute call, I was charged another $155. When I had left the first time, they sent me with some powders. The doc was shocked that I didn't feel completely better. I felt no better in fact. He then told me to try more supplements. So here I am nearly $1700 later with no real answers for my issues.

Not ethical!! Beware! My relative died in the "care" of Dr. Jeff, who prescribed vitamin infusions…read morefor a fast-growing cancer.

This place leaves a very sour taste in my mouth. I hope people read this from my experience &…read morenever have to go through what I'm dealing with with this place! To add to more of the confusion, this place operates inside of the Spencer Hospital under this name. My surgeon was Dr. Dirks & Leah (the lady "who only collects the bill") in the billing department doesn't know anything except on how to collect the bill. (Hope she doesn't get paid a lot to do just that!) In Nov. 2022 I had elbow surgery to fix a fracture, unfortunately, the fracture didn't get surgically repaired until after 2 weeks after happening. The surgeon blamed the failure for the fracture to heal based on the waiting to get it surgically repaired. Because it didn't heal, he now had to send me to a "specialist" to reopen the surgical wound to add more plates and screws in it. After speaking to the specialist, he said the success rate of fixing the fracture was a 98% success rate of healing. He also said the bones were more than likely not aligned close enough to get the bones to heal together & that he was now going to have to add more bone into the fracture. In the mean time, the billing department has threatened to send me to collection after waiting 6 months for the insurance company & the hospital & them to get all the claims covered from the surgery & under the correct authorization numbers and dates after they were submitted incorrectly the first time. AND on top of that, the surgery failed to heal a fracture! This was NOT a complicated surgery by any means according to a specialist. So now the billing department is expecting me to pay, having to have no job & having to recover another 2 months from another surgery they failed to fix. AVOID THIS PLACE! All they do is blame you and threaten you with a bill, & can't even fix a fracture, then refer you to someone else. I should have gone to a better place in the first place.

I was traveling from MN to KS with my dog. We stopped at the Sgt. Floyd River Museum to get out of…read morethe car and walk a bit. As it was about noon I thought that the dog and I could have an apple. As I was cutting it up, she came in for a closer look and bumped my hand. When this occurred my thumb moved into the path of my freshly sharpened pocket knife and the tip of my thumb was sliced. I managed to find a band-aid to staunch the bleeding a bit. Wrapping a napkin aided in this. A few minutes went by and there appeared to be a bit more blood. After a failed attempt to redress the cut it was apparent that I needed medical attention. My first stop was at another, unnamed Urgent Care facility. The receptionist said that there were no doctors at the location as it was noon and they were all at lunch. I turned and walked out without a word. My second attempt brought me to Family Healthcare of Siouxland - Morningside Clinic on Sergeant Road. The receptionist here said that they were not "technically" urgent care until after 5, but that she would have a nurse look at the bloody mess of my thumb. She had a look and then called Dr. Andrawis in to have a look as well. They decided that my thumb needed some attention. I received excellent care, even though I was not a patient nor from the area. The nurse, whose name I forgot (Sherry maybe?) was stellar. A big shout out to the receptionist who made this all possible. Unfortunately I did not get her name, but her husband is a Dolphins fan. A big thanks to all there that helped me get fixed up and on my way.

I am sharing my experience regarding the South Sioux City clinic branch as a whole. First of all,…read moremy text reminders had my first name spelled without the "e". When I checked in for my appoint (30 minutes early), I mentioned this to the front desk person. Her response was short and dismissive that yes, that is what they have in their system. I told her I just didn't want any problems because of the misspelled name. Less than 15 minutes later, I was called up to the front desk only to be told that my insurance had denied coverage because my employer has my name spelled incorrectly (without an "e"). Bear in mind that I have worked at the same job and had the same insurance for 15 years and have never had a problem until now. I presented my insurance card and they STILL insisted my HR person has it wrong. They told me they would re-submit to my insurance, that it's no big deal and if I get a bill, they'll know they denied it again. I sat back down and continued waiting for my appointment. It was 25 minutes later (5 minutes after my appointment time) I heard reception holler out, "Lobby empty"....as I'm still sitting and waiting. Five minutes later, the same receptionist I worked with on my name hollers "Ma'am, Ma'am? Have you gone back?" I wanted to scream. She said she'd check on it. I sat there an additional 20 minutes before finally getting called back to see the doctor. The nurse apologized for the delay and that the doctor was having "a morning". I would have been fine waiting...IF someone would have said, the doctor is running behind, so please be patient. I felt disrespected and dismissed through the whole experience and will never go back there again. Unless I get a bill because insurance denied it again! While I have specific feedback for my medical provider, the actual clinic support staff and nursing team were rude and dismissive.