We paid for a "deep clean" and the maids, when finished - rushed out of the house, hopped in the van and were gone. Baseboards were untouched, left in horrible condition. Shower glass was spotty and looked terrible. Most upsetting was the lack of attention on our baseboards. Will share photos if desired. Kitchen, Living room, and Couches were cleaned well - however, the "Deep Clean" that we paid for was non-existent read more

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First Off I would like to say how AWESOME Spic & Span Maid Services are. All the way from the receptionist when I call to make/re- schedule appointments, to the ladies who clean my house bi-weekly fast and efficiently! Every time it is left spotless and smells so CLEAN!Everyone here has a great attitude and you can tell they take GREAT CARE OF THEIR CUSTOMERS!! Schedule an appointment with them for any of your cleaning services! What an awesome family owned Business. AND I MUST ADD the attention to detail is like no other! I have many rooms in my home such as my wine room that they also clean and keep nice and tidy every time they come! read more

Yep - just me checking in again confirming I am STILL a customer and they are STILL doing a great job! I needed things ready for the holiday season and BAM! They came through once again in fine fashion. Still a very reasonable price and I'm not taking my business anywhere else! read more

I highly recommend Spic and Span maid service. I have used them for 3 years and have never had any issues. On the days they service my house I look forward to coming home from work to a clean house that smells awesome. Their office staff keeps me informed on appointment times or any changes to my cleaning schedule. If you're looking for a service to take care of your house, they are the company you need! read more

I was surprised at the negative reviews. I have used Spic & Span for 10+ years every week or two with excellent results. In other words, hundreds of satisfactory cleanings. In all that time, it I can only think of 2 times they overlooked something; completely loading the dishwasher, and my cooktop not cleaned to my high standard. Customer service has always been excellent for me. I have never had them clean during a vacation hold or to bill me for work not done. (Sorry to hear that happened in 2011 to two reviews. My daughter also uses Spic & Span occasionally. She has used others using Groupon, etc., but they pale in comparison. I would not hesitate to suggest Spic & Span to anyone. read more

I really like Spic N Span maid services. What I like most about them is that it is a crew of around 3-4 ladies that come in and clean my home. They each take over an area and clean. They are in and out of my home in about an hour to an hour and a half. They give me an arrival time and I know they will be there within that hour. I don't have to wait around all day for them. They do a great job and the price is competitive. I do not let them put away my dishes from the dishwasher though. They do not put items in the correct places and then I have a hard time finding what I need. They also move things around, re-arrange items in my home, especially rugs. Other than those couple of things, they give me great service! I've used them for a few years now. read more

The cleaning service itself was excellent. But for a while, they lost my business. The customer service is poor. The other company in town stole from the house, so I am now using Spic and Span again. That's for the full disclosure. The issue I had with them is as follows: Before leaving for a 3 week vacation, I called and left a message. I asked them to interrupt service until our return. And I spelled out which dates I did not need service. Upon returning, I found a stack of bills from them for each of their visits. They did not interrupt service. And nobody bothered to tell the office (or notice) that nobody was living in the house. So they kept cleaning a house that was already clean. I called, and asked to discuss the matter. They left me waiting for nearly a week before returning my call. And when they did return my call it was to let me know they were coming to clean the house, again. I called back, let them know they were not allowed into my house until the issue was resolved. It took a significant amount of work but the owner agreed to refund me half of what they charged. I am not happy. I followed procedure, left a message, and still ended up paying for service I did not request and did not need. Today, three months after I wrote the review above, the owner called me. She explained that it was my fault. She said that I "set up service" under a different name, and that when I called I left a different name so they couldn't match up my account with the name I left. She also told me that their system only uses first names, so leaving a last name is not enough. And that there WAS in fact a voicemail from me interrupting service--first time they admitted this--but that because I was using the wrong name they couldn't do anything about my service. She called me because someone from her office read this review and alerted her. Overall, she tried to brow beat me into removing the review. I told her I simply won't do it. I AM using their services currently, and the cleaning itself is very good. The administration is a bit of a headache. read more

Spic and Span is terrible! They have cleaned my house over the past few years and many times, I have had to call them back to clean where they obviously did not clean and they bill for services that they do not perform. Each time that I call to speak to the owner, I am told that "she is out of the office" and I have never heard back from her regarding several billing issues that I have had. They billed me $116 for services that they did not perform and I had to call and get that reversed. I canceled their service a few weeks ago, and now they have sent to me two $25 invoices because they have told me that I did not cancel two cleaning appointments in time. I did call in time and left messages to cancel services but they continue to send out $25 invoices which are marked "past due". In trying to get the issues resolved, they just say that the owner "is out of the office". Find another company or person to clean your home. read more

I used Spic N Span for around 3-4 years and just recently stopped my service because they are not able to schedule every other month cleanings (not really sure why). I've had good luck with them in the customer service dept. however, the ladies always leave furniture completely in the wrong place. End tables will be nearly in the middle of the living room, chairs will be halfway on the opposite of the room. I understand replicating the exact location is asking a bit much BUT putting it in a completely different location made their work appear extremely sloppy. When i came home every month after a cleaning I knew I'd have to readjust all of my furniture. Also a few items were broken on various occasions. What bothered me the most about this is that there were no apologies, no notes, etc. I'm sure the ladies didn't make mention of it back at the office. The last incident left me rather chapped because I had received an engagement gift from my sister the day prior and when I came home, it was broken and a critical piece of the object was no where to be found. They must be doing something right if I used them for so long so I can say that they are pretty trustworthy. I never felt uncomfortable with them cleaning while I wasn't home. read more

I am with a previous reviewer....skip Spic and Span....overpriced and under delivered. I tried them on the referral of a friend. Of course, no matter that you have regular cleaning service there is always the mandatory "first deep clean" with a new service. I expected above and beyond. It was terrible...they did not clean around the baseboards...didn't even vacuum close to the baseboards...lint and hair were visible when they left. They DID NOT hand wash the dishes as they told me. I expected them to run the dishwasher. There was food on the "clean" dishes. They did not wipe off obvious streaks of toothpaste on the bathroom cabinet. They did return to vacuum again, but I have had much better service at much better pricing. read more

terrible! steals from your house!!! beware now! do not use this service. they stole multiple items from our house & when called to talk about it they hardly offered an apology. first times were just suspicions, when things would go missing, but then one item was easily confirmed when it was sitting there and when they got done it was missing. the worst maid service in town. read more