Contrary to the other two reviews on here, I give RSI 5 stars. This was our third year using them…read more Earlier this year I ask for a few house suggestions based of the criteria I needed. Quickly I was sent 3 choices and booked one of them that met all our needs. The house was perfect. The communication between RSI and myself was excellent. I want to specifically mention Anna who researched houses based off of our needs and answered all my questions from booking through the stay. Thank you, RSI, for helping my family and friends to create another amazing week at SML.

RSI did a fantastic job. They followed through and handled all the problems that came up. Couldn't…read moremore highly recommend them.

Great customer service, great rental. We stayed on the lake, it was like something out of a movie…read more Incredible week in an incredible house. I have rented from companies all over the country, beach houses, mountain cabins, house boats, airplanes. If you can rent it I have done it. I have seen my share of rental companies. This group did a great job to make us feel welcome, the property was impressive, and the lake is a lot of fun. We will rent again! Smith Mountain Lake might have to be a yearly event for us!

CB Sales & Rentals were the agency that managed my rental home. My home is a luxury home and…read morerenting it out was a necessity due to upkeep. I don't know where to begin except to say it's been several years and I am still repairing things after a major disaster, renting to a family that ignored the contract. I felt I had no support from CB Rental. First red flag was an appliance that needed replacing which was replaced within 48 hrs. That didn't seem suitable to the agent and I was told, " you pick one out or I will." Yes, the renter had a loss from the appliance not working , but they didn't get renter's insurance, as suggested . The renter could have been seen as being distinguished and privileged, and a good prospect as a renter, however they showed no respect for my home. Animals ( pets) were slipped into my home and caused a lot destruction. I asked the renter to leave and unfortunately many household things seemed to have gone with them.. I practically begged the agent to do a repeat walk through of my home after it was vacated, they refused. They also refused to share any pictures they had taken during the renters exit period. that clearly showed damaged. Many items were destroyed. I asked the agent to hold the deposit, that didn't happen. I got a check for less than 50.00. In summing up my review, this experience was one of the most difficult I ever faced. I regret ever meeting the agency owner. I will never understand the 5 star reviews that I've seen posted in their site.

This agency can be good as long as you just pay them and have no complaints. If you end up with any…read moreissue with the property you choose, don't expect them to resolve the problem. Mice? "Take care of it yourself at your own expense." If there is any changes, they don't inform in compliance with the law. They twist any and all situations to benefit their owners, or in some cases, SLUM LORDS! If you choose to do business with this company, proceed at your own risk!!! LITERALLY!!!! The incompetence and negligence of this organization is astounding! I'm guessing that because of the lack of response from the office is the reason the former owner of the property I have been renting for 5 years had me call him directly instead of involving the office. The new has a completely hands-off approach. He does NOTHING to take care of or improve the property and sits back, raises the rent and collects his money (increasingly more of yours, completely neglecting the property. Branches falling from an old, neglected tree falling on your vehicle. YOU PAY FOR YOUR DAMAGE! I can't wait to move!!!

Let It Be property rental is the worse. stayed for two weeks two people one dog ..first the house…read moreis tiny no problem, however a table for 10 in the tiny kitchen, the description tells you it has been renovated..Ha ha..beds are horrible..bathrooms are horrible..dock is horrible..two broken grills left at the dock..now for the worse ever...oven was not connected to the gas lines..i have never seen so many tchotchkes.all over the house. no cabinets to store groceries..no pans to fry an egg..my experience tells me to bring my own pans and knives...i do not recommend this house...

Deb is amazing. She is disciplined and professional and very experienced. She literally laid the…read morefoundation by positioning and marketing our property so that we sold literally in 3 days and for more than asking price. That wasn't an accident, it was planned, intentional on her and her teams part. WOW. so glad we chose to work with Deb and her team.

When I decided to sell my lake front lot, I had no experience of selling a property like that, my…read moremarriage status was changed at that time, and not to mention I am not native English speaker. Deb called her attorney and got all my real estate related legal questions answered in our first meeting. Deb walked through with me every step until my property was sold. She helped me setup an online signature docu-sign that is so smart and convenient that later when I got an offer it took only a few minutes finishing signing the contract over the internet. The settlement company that Deb recommended to me Paula is very professional and knowledgeable. she answers all my questions and concerns until the money was deposited in my account. Erica is a designated transaction coordinator by Deb. Erica is very professional and helpful monitoring each transaction from inception to settlement. I highly recommend Deb and her team to anyone looking to buy or sell on SML.

My husband and I were in the process of looking for a home in a brand new area. It didn't pan…read morethrough but Rene was so informative about every detail that I knew when we were ready we would call him. Turned out our landlord said she wanted to sell the home we were currently living and she was going to sell it herself, we love the house and immediately called Rene. Even though she didn't list it he worked very hard with her and helped us get everything that was required to get completed. We closed in 30 days and I've never been through a smoother process. I am so grateful for Rene & Kerri I would never again do this without Rene.

My husband and I had a few realtors that we worked with before we found Hazel and we were…read morepleasantly surprised at how hard Hazel worked for us. She helped us through our first time home buying process and made it easier than we ever expected! If you are looking for someone to help you buy or sell a home, look no further! I would recommend Hazel to anyone! She is the best!

From the owner: Experience a professional that puts your needs first! "I promise to be your advocate, every step of…read morethe way". Buying Or Selling? 13 years in the business. I take pride in working hard for each client helping them achieve their goals. Communication is the Key to a Successful Transaction. Let's Talk!

Had a group of six, including three children…read more Captain Wendall was pleasant and very patient. He found us a lot of fish and we had a great haul and a great time. We caught 9 fish and some were 19lb monsters. An excellent time for sure.