UPDATE 5/29/2021 I felt the need to update my review. Dr. Y…read morepotentially saved my dogs life. During my dogs yearly bloodwork, some of his levels came back outside of the recommended ranges. Dr. Y suggested doing an ultrasound on his spleen to make sure nothing more serious was occurring. Well, he found a mass on his spleen that was potentially bleeding. I was able to get my dog in for emergency surgery the next day and was able to have his spleen removed BEFORE it ruptured. Dr. Y's thoroughness saved my dog from a potential horrendous emergency situation. I've said below, but he truly cares about the animals. The staff at Padonia is extremely incredible and they always give so much love to my boy. ******************* I moved into the area about 6 months ago and was lucky to find Dr. Youssef at Padonia Veterinary Hospital. He's helped me NUMEROUS times. I rescued a kitten who was misdiagnosed at Banfield Hospital and almost passed away (his weight went from 2.2lbs down to 1.2lbs). Dr. Youssef put him on medication and provided guidance that helped me save this little dude. He's now a healthy, happy, 5mo kitten. If it wasn't for Dr. Youssef, I'm sure he wouldn't have made it. In addition, my 150lb dog has been to Padonia multiple times from limping, to thyroid medication refills, to an ulcer on his eye. Padonia is always there for me. They've fit me in last minute on multiple occasions, they've been available to answer my thousand questions, and they've stuck around late to make sure I had medication. I can't speak highly enough about Padonia. I left an incredible vet and was worried I'd never find the same thing again. I was wrong. Padonia has been beyond incredible. The assistants that work here are incredible, they'll love your animals as much as you do and they'll remember you by name. Their prices are some of the fairest that I've seen. Padonia is also the type of vet that will not ask you to do unnecessary procedures or give your animals unnecessary vaccines/medicine. I'd also like to mention that Padonia has some of the fairest prices that I've seen. I highly recommend Padonia Veterinary Hospital to those of us that love our animals more than we can even explain.

They take great care of my cats but sometimes communication regarding pricing of things like lab…read morework or additional test testing is unclear. I've been surprised by charges. Dr. Fritz is great

Dr. Renee Chrest and her team are top-notch. They are highly knowledgeable, compassionate,…read morecommunicative, and deeply passionate about helping animals. They treat everyone with respect and care, and are priced very fairly. I am so thankful my finicky seniors (dog and cat) are under their care. Thank you, Renee and team! Rebecca K.

I can't say enough positive things about Renee Chrest and her team. I and my pets have been clients…read morefor about 30 years. The care and compassion given has been professional and compassionate at the same time. Renee shows a genuine interest in her patients and their humans, which is so reassuring particularly when tough decisions have to be made. My 15 tear old Schnauzer was euthanized there yesterday - genuine tears were shed by everyone.

They are really the best of the best, kind, competent and thorough. They helped me with a couple of…read moreolder dogs with arthritis. Dr. Z has been there a long time and has recently added additional vets who seem equally kind and capable, so it doesn't take as long to get an appointment and they have always worked my dogs in same day if they are in pain. It is expensive but so is anything else of this quality.

Truthfully wish I could give zero stars. Ruxton and Dr. Zimmerman started out as a great vet for us…read more- 4 cats that were semi healthy. Dr. Z and the vet techs are very nice, but the actual practice is not equipped to handle the volume or provide a good communication experience. The front desk staff are not helpful, and do not follow-up with you, even when your pet is due for a visit or immunizations. Ruxton is not a good place to establish your animals, and they do not care about your pets in the way that other vets can (and should!). From struggling to get an emergency appointment (that they don't hold, no matter what they tell you) to waiting 5 weeks for an appointment (when you're already established) to threatening calls from their new Practice Manager, Christy, when I expressed my disappointment, Ruxton has embarrassed themselves over and over. We had high hopes for Ruxton after being a customer for almost two years, but were gravely disappointed within the last few months. If you value your pets health, (and your sanity!), I would strongly encourage you to not take your animals to Ruxton.

This is a great place for dog check-ups, though it can get expensive. The doctor's check-up fee is…read morearound $65. Appointments can take up to two weeks of waiting. For emergency check-ups, there is an additional fee. The doctors are all very nice, and the technicians are friendly. My dog doesn't like going to the doctor (just like humans), but we go when we need to.

Fair to good veterinary services, very caring and professional staff. Back office manager is…read morerunning a 1950s efficiency business, fails to bill correctly and uses snail mail. I was subject to lost invoices in the mail, no followup was attempted for over a year, then I needed urgent care and was refused, without the doctor being aware, by the outraged office manager who had failed to perform the most basic diligence on behalf of the practice, the client or the animal. Dismal. I also took an animal in for a broken dew claw, paid around 700 dollars for the service, and found the other claw not clipped when I got home. He promtly broke it in a couple of weeks, doubling the risk to the dog and the profit to the practice. That one is a vet/tech oversight, it's unheard of to subject a patient to general anesthesia for a bilateral overgrown nail problem and ignore the other claw. I would say quality of vet experience slipped dramatically going from 2020 toward 2025. Everyone has to learn.. I learned to protect my dog from this practice.

I have a Persian cat that I have had groomed twice a year by Lynn at Lutherville Animal Hospital…read morefor the past 10 years. Lynn always did an excellent job but has retired. Yesterday Leo was groomed by their new groomer, Sarah. I am happy to say that Sarah also did an excellent job giving Leo is semi-annual lion cut. Welcome Sarah! I am happy to have you at Lutherville Animal Hospital!

I note in follow ups to my review that someone assumed I was an out of state reviewer when I noted…read moreonly that I took my dog for a consulting, unbiased opinion out of state. I have lived within a 10 mile radius of this now poor quality establishment for 32 years and used this vet for many of these years. This vet declined drastically and suddenly to the point that they permanently injured my dog during a standard tooth extraction, damage that cannot be undone. These vets damaged an animal they were entrusted with and never assumed responsibility for what they had done. My review stands, and a foolish response promising to do better in the future does not help me or my pet.

My buddy Scout had an unfortunate spill off the sofa, which left him limping. The following…read moremorning, I called around to several clinics for emergency care. Lakeview was the only one able to accommodate us with a morning appointment. Very calming environment with friendly staff made for a great experience for Scout. It turned out to be a simple sprain that was treated with a pain reliever, so it was a relatively inexpensive visit. Five star experience.

Overcharge as compared to other animal clinics nearby. Expertise and experience are on average.read more

I started using BetterVet Baltimore two months ago. I am disabled, and I felt bad because I cannot…read moredrive, so every time my dog needs to go to the vet for some thing, my husband hast to take off from work so he can take her. I found this to be a much better option! My dog feels much more comfortable because she is at home, and Dr. Anna, Kate and her vet tech, Javier, are both amazing. As I mentioned, I am disabled. I am visually impaired, so Dr. Anna, Kate and her vet tech took extra time to explain what they were doing in case I wasn't able to tell. They took extra time to tell me all of my different options to help my dog, who suffers from chronic allergies, and itches all the time. The cost of a checkup and the medication's are comparable to those of my local vet. The only additional charge is the travel fee. However, for me, it is definitely worth it because of the convenience. However, they also offer a program you can sign up for that helps to cover this cost. Dr. Anna Kate was kind enough to tell me a little about it during their visit today and I plan on looking into it. Dr. Anna, Kate, and Javier are both incredibly kind and compassionate and very professional. They answered all of my questions, and never once made me feel like they were rushing. They took their time with my dog, and we're very loving with her. I highly recommend this mobile vet service. You will not find two more compassionate and amazing people than Dr. Anna Kate and Javier! (I tried to take a selfie with them, but did not realize my phone was on portrait mode. So they appear kind of blurry. Blind girl problems!)

Vets are friendly and it's very convenient. We have 3 dogs so getting them to a vet appointment is…read moredifficult.

We brought our doggie baby Briscoe to The Village Vet a couple of weeks ago when his health…read moresuddenly took a turn. They were able to get us in within 24 hours, which was such a relief during an incredibly stressful and emotional time. Dr. Gaines was compassionate and knowledgeable. After Briscoe's scans and X-rays came back clear, he walked us through different possibilities and treatment options, helping us make informed decisions without ever feeling rushed or overwhelmed. He took the time to show us how to administer Briscoe's IV fluids at home and explained what signs to look for. He also gave us thoughtful tips on managing Briscoe's medications and what to monitor over the weekend. The entire staff was equally kind and supportive. They handled Briscoe so gently and respectfully, helping carry him between rooms and back to our car. It meant the world to see our baby treated with such care and dignity. Unfortunately, we had to make the heartbreaking decision to euthanize Briscoe less than a week later. But I'll always be grateful that his final days were spent under the care of such a warm and attentive team. The Village Vet is a small cozy facility but it's clear that everyone there truly cares. Thank you for being there when we needed it most.

I've taken my 3 cats for general veterinary care and the staff has been fantastic. From the…read morereception, to the vet techs and the doctors, everyone is helpful, kind, and knowledgeable. Prices are affordable and the care recommendations have been super reasonable. They are definitely a long-term clinic for us.